I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

iOS 4.3.3 doesnt have the "Update your Software" tab so you will need to go to itunes and back up your iphone then restore your iphone and it will download the latest iphone software (6.1.4) if you dont want 6.1.4 download your current version and hit shift on your keyboard (alt if your on Mac I think) and click restore iphone and find your downloaded software 4.3.3 then download iOS 5 or 6 and do the samething after your phone boots up from restoring it to 4.3.3.

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HT1766 I tried to upload the data on my iPhone to a new Windows 8 laptop using iTunes but it only copied the music and wiped my contacts and calendar.

Any help gratefully received. Would it have saved the data on the hard drive on my PC? I can see a file called data.syncdb on the C drive but have no idea what's in it or how to use it.

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

HT1296 I'm trying to sync a new iPhone 5 on a laptop using Windows 8 and iTunes. It says it is syncing my calendar using Outlook but nothing appears on the iPhone. The "sync" just takes a second or two.

What do I need to do to make this work?

The iphone is not a backup device.
You need to copy everything from your old computer, or your backup copy of your old computer to your new one.

ITunes can´t connect to the iPhone software update server

I can´t update mi iphone because this has happened to me the last two days.

Hey MauCabre,
Thanks for the question, and welcome to Apple Support Communities.
The following article may provide a resolutions to your issue:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Thanks,
Matt M.

I restore my iphone with icloud but when I disconect the iphone i lose my contacts again what can i do?

I lost my contacts on my iphone 4, I've tried several times to restore them with a copy from icloud using itunes, once the iphone is restored i can see the contacts and use them but when I disconect the iphone the contacts are errased again. What can I do?

Have you checked the cable ? Try another one as well as the charger. Look for any dirt or fluff in the docking port where the cable fits. If it still does not work, take it to an Apple store and get them to check it out.

HT201210 (The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.) can anyone help me with this issue, every time i try to restore it will come up like this error m

(The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.)
can anyone help me with this issue, every time i try to restore it will come up like this error message.

Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone?

HT201210 When I try to update my iphone to the latest iphone software on my MacBook in itunes a message displays "This iphone cannot be updated at this time because the iphone software update server could not be contacted or is temporarily unavailable.

Hi guys, When I try to update my iphone4s to the latest software on itunes via my MacBook a message displays a message: 'This iPhone "Seans iphone" cannot be updated at this time because the iphone software update server could not be contacted or is temporarily unavailable'. This has happened a few time s now. I have look through the FAQ's but no luck. Can someon help? Cheers

Try posting to the correct forum.
This is the iPhone for the Enterprise forum... there is nothing about the issue that appears to apply to using an iPhone in an Enterprise (corporate) environment.
Try posting to the iTunes for the Mac forum.

HT201210 I'm trying to restore my phone and it keeps saying that this iphone cannot be restored at this time because the iphone software update server could not be contacted or is temporarily unavailable

I've been trying to restore my phone the whole day and every time that's about to finish the extration this message comes up " The iphone cannot be restored at this time because the iphone software update server could not be contacted or is temporarily unavailable"
Do anyone know if there's a way to fix this? It's in DFU mode so I can't do anything with it anymore, i have no phone.
Please help.

Windows user? Maybe you should check your HOSTS file to make sure nothing is stopping you from contacting Apple's servers - though if you're not looking to update you might still be out of luck. Also, maybe disable IP blacklist apps like PeerBlock just in case they're interfering with your connection to Apple.

HT201210 iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable

iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable

Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone?

Everytime I try to update my iPhone this happens: The iPhone cannot be updated because the iPhone software update server could not be contacted or is teporarily unavailable. Please try again later. Can you please tell me how to fix this? Thanks in advance

Everytime I try to update my iPhone this happens: The iPhone cannot be updated because the iPhone software update server could not be contacted or is teporarily unavailable.
Please try again later.
Can you please tell me how to fix this? Thanks in advance.

We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
Apple has started to get "tough" with hacked iPhones, & simply won't permit their activation.

HT201210 my ipad2 show itunes and the usb but in my macbook shows iphone software update serves cannot be contacted... pls. anyone can help.

my ipad2 show itunes and the usb but in my macbook shows iphone software update serves cannot be contacted... pls. anyone can help.

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Diavonex's reply is not pertinent to your problem at all

HT1414 the iphone software update server could not be contacted.a duplicate file name was specified , please help as this is driving me nuts,does anyone know which file it could possibly be ?

Hi could anyone help me out? my iphone 3gs keeps restarting itself every two minutes which i think is some kind of software issue,now there are a number of things i have done starting with putting in a new battery.when i charge the phone it resets itself every two minutes or so and the battery indicator stays at 4% so i decided to restore the phone on itunes (which is the latest edition) and when i connect my phone which i have put into recovery mode using the buttons, i get an error message saying :- the iphone software update server could not be contacted.a duplicate file name was specified. i have tried re-installing i tunes and that doesn't solve the issue and i have trawled through the program files to see if i could spot the duplicate but without success ,has anyone had the same issue and resolved it?

An iPhone 3G cannot be updated beyond iOS 4.2.1...that's the end of the line for your phone.

HT4623 I having difficulty in updating my iphone 3GS software from version 4.1 to version 5.1. I cannot update through my iphone & through itunes. Each time I tried a message appeared saying iphone software server cannot be contacted. Please, help

I am having difficulty in updating my iphone 3GS software from version 4.1 to version 5.1. I tried using my phone but cannot find the update software button even when I have gone through the right process by tapping SETTING, then GENERAL, yet could not find Update Software button. I mean the update Software button is not seen there.
I tried using itunes, yet no way. Each time I connect my iphone to my laptop itunes software comes up automatically and alerts me that a newer version of software for my iphone is available, It usually gives me the option of Download & Install or Download Only. Whichever of the option I click a message will always appear telling me that the iphone update server could not be contacted, then asking me to make sure that my network settings are correct and active or try again latter. Sometimes, when click on the Update button on my itune software. It will display an error has occured.
I have even tried to Restore iphone from itunes, yet the problem keep repeating itself.
Can anyone help me?

Dear Tim,
I saw your message. Below are the problems:
Whenever I connect my iphone 3GS to my PC through a USB. My itunes software comes up automatically.
1. After that a message appears from the itunes that states that 'itunes could not connect to the itunes store, an unknown error cccured (306).
2. After the above, an alert message comes up which states that A new iphone software version 5.1 is availlable for my iphone. It then states would you like to download it and update your iphone now? With the options buttons as Cancel or Download and Update or Download Only. Whenever I clicked on Download and Update or Download Only, the next message that comes up is that The iphone Software Update Server Could not be Contacted and suggest make sure your network setting are correct and active or try again later.
The above is the challenges I am facing now.

HT5704 after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me

after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me

There is no such thing as a "Factory Unlocked iPhone "
They are either locked to a carrier who may at some stage offer unlocking
or sold direct to a user by Apple (from their own Stores or online .)
Those iPhones are NOT locked
Where did you get your iPhone
If from Apple try this
http://support.apple.com/kb/HT1808

When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?

When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?
I have now discovered that i cannot update or restore any of my devices

Were those items purchased or downloaded under a different apple ID than what you are logged into on the phone?

I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

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