I have a ipod 2 generation and something happened and it reset itself to the basicly brand new and it was password protected and i have tried and re syncing the ipod to itunes but it says the ipod is password protected and that ineed to undo the passwod ?

i have a 2 generation ipod and something happened and i needed to reset it to the basic setting basicly brand new with the itunes sign and the usb but when i try and re sync it the ipod has a password on it but when i try and re sync it it says error trying sync ipod you need to unlock the password before you can sync the ipod

Place the iPod in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore

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I am trying to sync iphone 5 to itunes but it says "iTunes could not connect to the iphone as an error occured while reading from the device " and the iphone is not seen on itunes........

i am trying to sync iphone 5 to itunes but it says "iTunes could not connect to the iphone as an error occured while reading from the device " and the iphone is not seen on itunes........

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. And then reboot your computer.
See if that fixes your problem.

My ipod was set up on a Mac. Now I have a PC and want to sync my music on iTunes, but I can't without reformatting my drive and losing my music.

My ipod was set up on a Mac. Now I have a PC and want to sync my music on iTunes, but I can't without reformatting my drive and losing my music. Help. I no longer have a Mac. I want to keep the music and videos I purchased. Since it is an iPod classic (80GB) I cannot even use the iCloud. Is there a way to move my ipod's music so I can reformat it to my pc?

WIndows is asking you to reformat the iPod's hard disk because it's probably in the Mac OS X Extended Journaled file system format which the Windows OS can neither read or write to. Reformatting will erase all content from the device and rebuild the filesystem as FAT32 unless you specify it as NTFS (which you shouldn't do).
If you want to be able to use your iPod to copy music from your Mac to your PC, you'll need to either pre-format it as FAT32 using Disk Utility on your Mac and then copy everything over to your PC, or use third party software such as XPlay that allows a Windows PC to read and write to a Mac formatted iPod.
Perhaps you could take a look at this article for other ways to copy your iTunes library and files from your Mac to the PC.
iTunes: How to move your music to a new computer
B-rock

Just bought an ipad mini I have synced it with my itunes but when I go to play my music it just flashes threw all the songs or albums or artists like it is on super fast shuffle until it finds a song it would like to play. need help please

Just bought an ipad mini I have synced it with my itunes but when I go to play my music it just flashes threw all the songs or albums or artists like it is on super fast shuffle until it finds a song it would like to play. need help please

Since you are a new iPad user .....
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download an iPad User Guide to the iPad from the iTunes store.
 Cheers, Tom

Hi i have a question, I'm trying to back up my iPhone to iTunes but it says restore from backup or setup up as new device. if i setup as new device will everything be deleted? if yes then how would i back it up without anything being deleted

Hi i have a question, I'm trying to back up my iPhone to iTunes but it says restore from backup or setup up as new device. if i setup as new device will everything be deleted? if yes then how would i back it up without anything being deleted

Following is a link to instructions on how to backup (either via iTunes and via iCloud) http://support.apple.com/kb/HT1766

I went to buy a movie on iTunes, but it says I've already purchased it and when I go to check for available downloads there's nothing there when it isn't on my computer.

I went to buy a movie on iTunes, but it says I've already purchased and to check my available downloads... And when I do it says that all purchased items have been downloaded... but they haven't!!! help please!

If iCloud is available for your country, you should. Here is the article that has the steps on how you can do this:
http://support.apple.com/kb/HT2519

I entered my girft card number in iTunes but it says it wasn't purchased right and visit this website for help

I got cards for Christmas but when I redeem them iTunes says it wasn't purchased right and to visit this website for help

Have you went to iTunes support?
Contact iTunes

I am wanting to sync my music with iTunes but it says if i sync you will loose everythink cause it was synced with another libiary help?? will i loose everythink if i sync

I am wanting to sync my phone on iTunes to transfer photos and music from my phone onto computer. It comes up saying "ALL exisintg photos and music on iphone will be erased with content on iTunes but i have nothing on iTunes. Will i look everythink if i agree to sync??

If this is a new library, then yes, the content on the device will be erased and replaced with content from the new library.
The iDevice is not a backup device... it is not designed to be used to move media from one computer to another.
iDevices are designed to sync to one and only one computer at a time.

Dowloand 64-Bit Version of iTunes but Installer Says it Isn't 64-Bit and Won't Install

I download the latest, 64-bit version of iTunes. When I try to install it, at the end of the installation process, I get a message saying that I it cannot install because I need the 64-bit version. I just DOWNLOADED the 64-bit version, for Pete's sake.
I have down this four or five times now, and am getting tired of it. What am I doing wrong? I know I am downloading from the proper Web site - it is the Apple, iTunes site.

Download a fresh copy of the installer from this direct link:
iTunes 11.1.4 for Windows (64-bit) - iTunes64Setup.exe
It is a 64-bit installer for mostly 32-bit components which is why parts go into both program files folders.
tt2

Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens.

Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens. I have tried uninstalling & re-installing Itunes but this didnt help.
Does anyone have any ideas?
Thanks for your help.

I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen. In the sidebar (along left side of screen), there are two headings (Settings and On My Device). Under Settings, click on Music. To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box at the top for Sync Music. That turns ON automatic syncing for music. Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod). Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below. Then click Apply.

HT1687 My iphone is disabled and says conncet with itunes but it say cant help you untill you put in the password?

My iphone is disabled and says conncet with itunes but it say cant help you untill you put in the password?

Restore in Recovery Mode: http://support.apple.com/kb/HT1808. If you don't have a backup your data will be lost.

I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM

I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM card and need to disconnect and insert my SIM. I don't understand why this keeps happening and it's been going on for a wile now. I have tried over and over again to get this iPhone to work but nothig is happening. I've even gone on the website for support (apple.com/support) but cannot find anything that will help me with this situation. Can someone please help me find a solution to this problem? I have been without a phone and do not have money to buy another one and it is crucial for me to get it fixed. Thanks.

wesb
What computer operating system is involved in the Premiere Elements 11 and 13 issues? Same computer or different ones? Are you installing from purchased download installation files or from purchased installation disc? Does Premiere Elements 11 work completely on this computer whereas 13 will not?
Let us go through the typical drill so as to take nothing for granted.
1. Does the problem exist with or without the antivirus and firewall(s) disabled? Are you working with an individual home computer or in a
school or company network?
2. Are you running the program as Administrator and is there any "domain" account involved?
3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed on the computer with Premiere Elements?
Let us start by ruling in or out any of the above, and then we can decide what next.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?

I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?

The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.

I am trying to update an old version of itunes, my computer says it took place, but when I hook up my daughters new ipod it says the new version is needed. What do I need to do?

I am trying to update an old version of itunes, my computer says it took place, but when I try to sync my daughters new ipod it says a newer version if itunes is required?

In iTunes, look at Help/About iTunes and as the screen rolls up, check for the version number. Ignore the bit that says iTunes 10 in massive bold lettering, wait for the smaller text to appear as the it rolls up. The latest version (on 15th April 2012) is iTunes 10.6.1.7 and the text you should see will simply state iTunes 10.6.1.7. Underneath that will be "gumpf" about copyright etc.
If your iTunes does not say this, then something must have gone wrong with the update you did. How did you do it? The usual way is to simply select (in your iTunes), Help/Check for Updates. In my case, the return message I see states This version of iTunes (10.6.1) is the current version. The alternative message will state something like "there is a later version of iTunes available, do you wish to download it" or similar. Selecting "Yes" would begin the download and if you leave it to run itself, the update should take effect, providing you don't stop it or (I guess) keep iTunes so busy it cannot run the update. It may need to close and re-open before the change takes effect.
At a guess, the reason your daughter's iPod is saying it requires a newer version of itunes is either because you've just bought it, and you have a fairly old version of iTunes - AH!, that may be the problem. >>
>> If the version of iTunes you had installed was very old, then the update may have updated to something other than the latest version. So even if the update has taken place, if it only updated from, for example, iTunes 8 to iTunes 9, then it may need a further update to get to version 10 or to 10.6.1. So for you, now, check after update for the version your iTunes thinks it is until it states iTunes 10.6.1.7.
Alternatively, if your daughter's iPod has been Synced with another computer (with a later version of iTunes than yours, even by one increment), then that would cause then issue you currently have, because her iPod will now only want to work the the latest version it has previously done business with, not your old version.
Note; the current version of iTunes as I've stated it, may change any day. Apple do not announce when updates will be released. Uisng Help/Check for Updates and seeing the return message This version of iTunes (10.6.1) is the current version is the only sure way of telling that you are up to date.
Additional note; gumpf = slang for "random junk".
Let us know how you get on.

TS1424 I am trying to buy something from an in game store but it says your purchase cannot be completed and i would like to know whats wrong. Can it be the game it's self or something else?

I am trying to buy something from an in game store but it says your purchase cannot be completed and i would like to know whats wrong. Can it be the game it's self or something else?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I have a ipod 2 generation and something happened and it reset itself to the basicly brand new and it was password protected and i have tried and re syncing the ipod to itunes but it says the ipod is password protected and that ineed to undo the passwod ?

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