I have a iPod classic 2gb. I haven't used in years and I charged it for 3 hours and it won't turn on and I tried resetting and nothing. I plugged it into iTunes and iTunes doesn't even recognize it. I just have a black screen. PLEASE HELP!!!

I'm sorry it's a nano 2gb silver

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TS1363 my iPad air cannot reconnect to my computer and it has the iTunes logo with a plug picture on a black screen, PLEASE HELP!!!!

I was updating my iPad air and in the middle of update it suddently cannot reconnect to my computer and it has the iTunes logo with a plug picture on a black screen, PLEASE HELP!!!! I did try steps from http://support.apple.com/kb/HT1808?viewlocale=en_US - IT DOES'N WORK!

Yes, that is your only option.Yes. You have to restore.
Try the following if you have difficulty restoring.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

To open "Java Preferences," you need to install a Java runtime, but you are not connected to the Internet. I have tried links that people have put on other discussions but all i get is a black screen please help!!

To open “Java Preferences,” you need to install a Java runtime, but you are not connected to the Internet. I have tried links that people have put on other discussions but all i get is a black screen please help!!

Try this link, warning, it's straight to download mode:
http://support.apple.com/downloads/DL1421/en_US/JavaForMacOSX10.7.dmg

I have 2 Iphone 5s one apple boots up then there is a line spanning bottom of the screen 10 long vertical white lines with black backdrop the other one has a white bootloader screen with thw black apple and then goes to black screen PLEASE HELp

I have a problem both phones wont recognize firmware idk what to do with them

Make an appointment at the Genius Bar or with whoever provides iPhone support
for your location to have the iPhones evaluated.

VZW sucks, after overcharging me for four months they issued a credit and then charged me for that credit the following month and 2 cost service reps and one supv can't figure out why...THEY SUCK

Does anyone else find it odd VZW starts every conversation with the standard "this call may be recorded" line, but if you imply you are recording them, they freak out and go silent. It's amazing they never want to stand by what they say. I was overcharged and basically screwed for four months, they then issues me a credit and then CHARGED me for that credit the following month. I explained it in their second grade terms so they could understand and still NO ONE gets it.
RIDICULOUS

Grothka wrote:
First, can you elaborate a bit on what the concern with the credits are? It is really hard to give advice about the scenario without really knowing what is happening. #2: I don't find it odd at all that vzw wants to record their calls but not have customers record them. In fact I can't imagine that any medium-large company (or many small companies either) would be comfortable with their rep's being recorded seeing as they could make mistakes or just decide to not be appropriate. VZW records their calls for 'quality and training purposes.' Meaning that they are doing it in an attempt to improve their customer service internally, and if it means that they can go back and listen to a call to see if a rep made a mistake then that is just gravy. In most cases if a call is listened to and it's found that the rep did lie or make a mistake it will be corrected and handled internall. If, however, a customer records a call there is a pretty good chance that they will blast it all over the world and damage vzw's reputation... this is a problem if vzw would have fixed the issue anyways once they had a chance to listen to the call.
Thats interesting. Sounds like a fairy tale but interesting.

I just got a new nano and downloaded the most up to date itunes then I plugged it into my computer and it does not turn on at all, no charge image and my computer doesn't even recognize that there is a connection. How do I fix this?

I just got a new nano and downloaded the most up to date itunes then I plugged it into my computer and it does not turn on at all, no charge image and my computer doesn't even recognize that there is a connection. How do I fix this?

By calling iPod tech support while you are under warranty. You also have 14 days to return it w/no questions asked for a replacement or your $$$ back.

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

I have a ipod classic 160GB , the problem with it is that it is dead no respond at all, i even tried to do a hard reboot, i tried to connect to itunes but it did not work, if somebody has a solution please let me know! the screen on the ipod shows nothing

I have a ipod classic 160GB , the problem with it is that it is dead no respond at all, i even tried to do a hard reboot, i tried to connect to itunes but it did not work, if somebody has a solution please let me know! the screen on the ipod shows nothing........

This is the iPod touch forum. I will request that you post be moved to the iPod Classic forum.

Hey i have so me on my account and my dad wants me to switch over to his iTunes. so would my money transfer or would i just have to buy as much stuff as i can if it doesn't.

hey i have so me on my account and my dad wants me to switch over to his iTunes. so would my money transfer or would i just have to buy as much stuff as i can if it doesn't.

some* money*

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!
How do I restore my Ipod when Itunes doesn't even recognize it???
I don't care even if I loose all my songs and apps, I just want me Ipod to work again!!!
PLEASE HELP!!!! THANKS IN ADVANCE

I ended up on this link, which related to my problem:
http://support.apple.com/kb/ht1808
When I got to step #3 (While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.) my Ipod would not turn on, and Itunes did not recognize my Ipod. :S

I have an ipod classic 80G and i been trying to restore it but it doesn't let me help!!

i have an ipod classic 80G and i been trying to restore it but it doesn't let me help!!

Add a valid payment method to your account. That is required even for free apps and app updates. If yo think the payment method is valid contact iTunes:
Apple - Support - iTunes - Contact Us

Hello. I have an ipod classic generation 4 and I want to add some more music to it however my computer and itunes do not recognice it when I try to connect it. Is it incompatible with windows 7 or itunes?

Hello. I have an ipod classic generation 4 and I want to add some more music to it however my computer and itunes do not recognise the device when I try to connect it. Is it incompatible with windows 7 or current version of itunes?

It should still be compatible. Have you tried plugging it into a different USB port using a different cable to see if that helps? Perhaps, try it another computer as well to see if it's recognized there.
Otherwise, start by checking to see if it's even recognized in Device Manager. See this article for details.
http://support.apple.com/kb/ts1496
B-rock

TS1382 I have a ipod classic 160GB and it's not showing any music anymore, but there is still 7GB of memory being used, and I don't have it back up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that

I have a ipod classic 160GB and it's not showing any music anymore, but there is still showing 7GB of memory being used, and I don't have it backed up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that memory or to get it the music back, there is approximately over 1400 songs on it?

What is the memory being used by, is it Other? If it is, that means the iPod can no longer read the music, so it has put it all in "Other".
The usual fix for this is to allow the iPod to Sync with its iTunes Library. If that doesn't work, the next option is to Restore the iPod using the Restore command in iTunes, on the Device/Summary pane.
Unless you are very (very) lucky, I suspect that you are going to have to Restore your iPod. Restoring will remove everything form the iPod and put back onto it only what it finds in your iTunes Library, which you say is currently empty.
If you have to rebuild your Library after this issue, by adding all the music back again, this is going to be hard to hear, but for the future, you may want to consider always having a backup of your library. The easiset way to back the Library up is;
if the Library is small enough, burn it to a DVD, as digital files, not a "music CD".
If your Library is too large for a DVD, buy yourself an external hard drive and copy the Library onto the drive. Remember to update the backup every so often.

I have an ipod classic 120 gb. I had music on my ipod that I had gotten from other people's itunes libraries by changing my settings to manually sync my ipod. However, twice I have had my ipod plugged into my mac and it completely erased everything

I have an ipod classic 120 gb. I had it set up so that I manually sync and manage my music. Twice I have had my ipod plugged into my mac and it had erased everything on my ipod. All the music on my itunes was still in my library, but all the other music was lost. I understand that I need to go back to the other libraries I got that music from, but how do I make sure that my ipod doesn't keep syncing and erasing itself? Also, now every five minutes a message will pop up on my itunes saying that it cannot sync because of an unknown error and then it has the number 13014. I have no idea what that is about. Does anyone else go through this? How do I fix it?

Well the iPod is supposed to be synced from YOUR iTunes music library, if you used other means to put music on there then the iPod is going to sync to only what's on your itunes music library when you connect it.
You need to put the files into itunes.
Far as your other issues, sounds like the drive is dying.
Check this support article for assistance
https://support.apple.com/kb/TS2380
http://reviews.cnet.com/8301-13727_7-10329819-263.html
search online for that number.

I have an ipod classic 120gb. Its not getting recognized by itunes.

I have an ipod classic 120gb. Its not getting recognized by itunes and i am unable to format it even though it says i must if i want it to appear on itunes. It does'nt work on any computer so its not the usb. ive reset it a few times but no luck. Any ideas?
Here is some of the info i got, im not sure however what they represent.
Retracts: 534
Reallocs: 216
Pending Sector: 62
PowerOn: 1253
Smart/Stop: 469
Temp:Current 27c
Temp:Min 5c
Temp:Max 56c

If Windows or Mac can recognise it, then reformat it using a Hardisk Partition tool, if not, it is time to replace the Hardisk.
The High Pending Number, indicates some bad cluster, which Hardisk firmware can't reallocate or remapped. This maybe due to, leaving the iPod in a Hot environment, damaging the Hardisk.

I have a iPod classic 2gb. I haven't used in years and I charged it for 3 hours and it won't turn on and I tried resetting and nothing. I plugged it into iTunes and iTunes doesn't even recognize it. I just have a black screen. PLEASE HELP!!!

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