I have a ipod that is lock my old computer is broken,and I try to unlock it on my new computer it won,t let me unlock please help!!!! thanks

I have a ipod that is lock my old computer is broken,and I try to unlock it on my new computer please i need help!!!!!! it won't even let me shut the ipod off also

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Or maybe:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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Have downloaded Acrobat X. Have license # but don't have older version on my new computer. Won't let me activate. Help!

Have downloaded Acrobat X. Have license # but don't have older version on my new computer. Won't let me activate. Help!

You need the serial number from the older version from which you upgraded.
Error: "This serial number is not for a qualifying product" | CS6, CS5.5, CS5

HT1349 I don't have a mac but I have an ipod that is five years old all I want to do is transfer music from my cd to my ipod and it's been like two days trying to figure this out

I have an Acer which is Windows 7 and thats pretty much all I can offord at this point very hard being a single Mother with the kind of economy we have today.
I'm really not a high tech kind of person but I do get the consept of syncing music to an mp3 player or a CD to my computer. I've had this Ipod sense 07 and my
boyfriend adds music for me, well now he is out of town and I thought I'd try to do this on my own. I completely removed all of the music I had on the ipod unknowing and then somehow didn't download itunes properly. I absolutely have now clue as to what I'm doing and I can't deal with not having music to listen to when I run arrends or I'm on my way to work. Please help thank you

Hi Susan,
Not sure why your post ended up in the Apple Server section but here goes.
By default your music should be located in one of the following locations
which you can see by clicking on My Computer
Windows XP - C:\ - Documents & Settings - Username (your name or your login name) - My Music - iTunes
Windows Vista/7 - C:\ - Users - Username - My Music - iTunes
it's unlikely your music has been wiped and more likely that iTunes can't find the library file that tells it what music is in your collection and where it's located. This can happen if you renamed or moved one of the folders above to something/somewhere else. Another idea is to do a search and look for files in a format used by iTunes such as .mp3 or .aac which might show you where they are.
Hope that helps
Beatle

HT1386 Hi there, i have an ipod that has locked up due to children playing onit and putting a password that they can't remember. itunes won't sync with it as it does not recognise the ipod. Does anyone know how i can unlock this ipod? cheers.

Hi, i have an ipod touch that has been locked out. Children were playing with it and now have forgotten the password. I have red screen that says to connect to itunes. itunes won't open because the message comes up saying the ipod is locked with a password. Also, this is not the computer that this ipod was last synced with. Can someone help me open this please. Cheers.

Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.

Ipod touch 4's files are deleted whenever i add a new file into it through itunes (the files i have on my ipod touch aren't in my itunes before hand) and i don't know what to do to keep these files from being erased. PLEASE HELP :(

my ipod touch 4th generation has files that i didnt back up because i didnt know i was supposed to. the when i tried to add one new file to my EMPTY itunes, all files are deleted, yes because i know i didnt back the files up and the files on my ipod arent in my itunes. so i cancelled adding the new file and all files
are back again, like i didnt press the sync button when it showed the deletion. what am i supposed to do about this? i dont want my ipod files to be deleted, i just wanna add new files freely without losing any of my old files. please help.

You want to transfer purchases from the iPod to your iTunes account.
Connect the device to iTunes but do not sync.
Select File > Transfer Purchases.
This will copy the content purchased via iTunes on the iPod to your iTunes account.

HT1535 how do I get my new computer to recognize my iPod that was on my old computer

I had my ipod registered on itunes on my old computer. I now have a new mac and when I connect my ipod to the computer it will not recognize it. It does nothing.What do I have to do????

Literally nothing at all?
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591

Have a New MBP with Lion preinstalled. Need Snow Leopard instead. Have time machine from old computer running Snow Leopard as well. PLEASE HELP!!

I have a brand new Macbook Pro with Lion preinstalled. I haven't even turned it on yet. I desperately need Snow Leopard because my music software is not Lion compatible yet. I also have a Time Machine backup from my old Macbook that is currently running Snow Leopard 10.6.8. How can I get Snow Leopard on my new Macbook Pro? Also, will Time Machine replace the applications on the new Macbook Pro with the older versions I have in the backup or how exactly does that work? I've been staring at the box for 2 days now worried I won't be able to use any of my software. PLEASE HELP ME!

It depends on the build of your machine; normally, no Mac can ever boot from a system older than what it came with. However, there are exceptions: right around the time the new OS is released, there may be some machines which will be able to run both OS's. Here is some information on software builds:
http://support.apple.com/kb/HT1159
You may have to call Apple to figure out if you can use SL on yours or not.

I have Windows 7 Professional; Firefox stopped working; click on the icon and the circle spins; can't get into Firefox at all, even in safe mode. Please help.

Windows 7 Professional
Windows Security Essentials
I clicked on the Firefox icon. The cursor changed from an arrow to a spinning wheel. Nothing happened. It stayed that way for 20 minutes until I went into the task manager and shut the program down.
I'm forced to use Internet Explorer and it's awful. Please help me.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up
*http://kb.mozillazine.org/Error_loading_websites

HT1918 I went and tried to change my billing info , but it says that there is a problem with a purchase and to update my billing info. Is this why it won't let me delete my card info to none?

I'm basically locked out of the App Store from downloading and up dating. When I try to update or download anything a window pops up saying to check my billing info or that there was a billing problem, so when I tried to delete my NGO and cha ge it to none there was no option for that. So does this mean that I need to correct the problem first before I can have access to the App Store?

Yes. You need to correct the billing descrepancy before you can use the iTunes store. Write down what error you are getting, and open a support request at expresslane.apple.com for the iTunes store. They can check the issue and get a solution for you.

TS1389 All of the options above have failed. I purchased 14 Jimmy Buffett "Fin City" songs and four will not play. I get the same authorization message, but nothing works. Please help!

Purchased 14 Jimmy Buffett songs from "Fin City" and four will not play. All remedies suggested on Apple Support have failed.

If only some of the tracks from the album are throwing authorisation errors at you, that suggests that the tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Downloaded new 9.0 version. . . it's really awful to look at. Is there any way that I can go back to what I was using before? I feel like my desktop is in the 1980's...please help =) Thanks!!

I was prompted to download the "latest version of Firefox 9.0" and I did it. . . It's awful though.
The tabs are different - like an old style (perhaps from 1980) Even the color looks different - a lighter baby blue.
Ghads. . I would LOVE to go back to the previous look. . . may consider using something other than Firefox. . I really can't stand this look!

Can you attach a screenshot to explain what you do not like?
*http://en.wikipedia.org/wiki/Screenshot
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
*https://support.mozilla.com/kb/common-questions-after-updating-firefox

I have a dell deshtop about 3 months old i want to connect it to a wireless network from an airport extreme base i am having no luck please help

i have a dell desktop computer, i am needing to set it on wireless network using an airport extreme base, i am having no luck please help

What OS is the Dell running?

HT1338 how can i get an upgrade or update on my mac notebook, I have version 10.5.8 and i have tried to update and or upgrade and I am not able to , Please Help Thank you

Please can anyone help me how to upgrade or update my mac notebook my versionis 10.5.8 I have tried several updates and or upgrade and have not been able to . Is there any new OS X availabel for my version. Please Help Thank you

Click here, install the DVD, run Software Update, open the Mac App Store, and try purchasing Mountain Lion. If you get told it's incompatible, phone the online Apple Store and order a download code for Lion.
(89308)

I have an account in middle east. I am now moving back to UK and want to continue with my present account I'd but it's not letting me. Please help. Steve

I have an account in the Middle East and am now moving back to UK. I want to use my existing account id but with UK as home but it won't let me. Please help. Steve

The possible reasons are:
1. Store credits in your account
2. Pending downloads
For more information contact iTunes Customer Support:
http://www.apple.com/support/itunes/contact/

I have deactivated the serial number on my old computer, however this isnot being recognized

I have deactivated the serial number on my old computer, however this isnot being recognized

Hi Kenneth,
Please let me know what Acrobat and OS version are you using.
How have you tried deactivating the software?
Also, please specify what you mean by saying it is not recognized. What exact problem are you facing?
Please let me know.
Regards,
Anubha

I have a ipod that is lock my old computer is broken,and I try to unlock it on my new computer it won,t let me unlock please help!!!! thanks

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