I have a jpeg icon & a question mark appearing on all Finder header bars. How do I remove them?

Don't know where they have come from. How do I get rid of them?

Command-click them and drag them out, or control-click them, choose Customize Toolbar, and remove them.
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Why do some of my emails have blue squares with a question mark instead of a picture or bar code?

Why do some of my emails have blue squares with a question mark instead of a picture or bar code?

No app installed that will view the pics and bar codes.
Which email client are you using? Which version?
File suffix of the pics & bar codes? Example: .pic, .bmp, .jpg, etc.

IMAC won't start. Folder Icon With Question mark appears

it will also not take the startup disc. I plop it in , hold 'C' ket to make a disc repair fut nothing happens, now screen is all grey.

HI,
A flashing question mark appears when you start your Mac
If nothing at the link above helps, try booting while holding down the Option key. That will prompt the Startup Manager window.
Since you can't boot from your install disk, Start up in Safe Mode
Carolyn

Grey screen and file icon with question mark appearing at startup on old model macbook

We own a very old model macbook and the startup screen appears as grey and an icon appears in the shape of a file with a question mark in the middle and the startup does not proceed from there. Any help would be much appreciated.
Thanks,
Athula

Some things to check/try in no particular order:
https://support.apple.com/kb/TS1440
http://support.apple.com/kb/ts2570
https://discussions.apple.com/docs/DOC-5282

Got several adobe updater icons in my menu bar how do I remove them?

Installing adobe photoshop elements 10 I ended up with several updater icons in my menu bar. Tried command dragging them out, but that didn't work. Any ideas?

As far as I know the only way to get rid of them is to 1) install the updates and then 2) turn off automatic updates for PS Elements (in PSE Preferences).

2 questions--I've tried the cookies/cache thing but when I try to register a site, it still says I have a problem with my cache and cookies setting, and my icons for tools, etc has disappeared from my tool bar, how do I get them back?

I did the self help to set private settings, delete cookies and no tracking of my visited website, and delete history...but when I try to register on a site to send them emails (comments) i keep getting sent back to an error page that my cache/cookie settings are not right!!! and then the icons for my "tools", etc that were on the upper right of my toolbar have disappeared and I want them back...where did they go and I can't find any help on the help menus to solve any of these issues..it's aggravating.

-> Tap ALT key or press F10 to show the Menu Bar
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Zoom -> click "Reset" -> Page Style -> select "Basic Page Style"
-> go to View Menu -> Toolbars -> select '''Menu Bar''' and '''Navigation Toolbar''' -> unselect All Unwanted toolbars
-> go to Tools Menu -> Clear Recent History -> '''Time range to clear: select EVERYTHING''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click '''Clear Now'''
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''"Permanent Private Browsing mode"''' -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> When using the Location Bar, suggest: select "History and Bookmarks"
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click '''Clear Now''' button
-> Click OK on Options window
-> click the Favicon on SearchBar -> click "Manage Search Engines" -> select all Unwanted Search Engines and click '''Remove''' button -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

I have an album on the computer that appears as two on my ipad how do I make them one?

Ok I am going to go in detail here, so I have a disk that is somewhat damaged and I can only get some of the songs off of it so I whent to itunes and got the songs from that album that were broken and they appear as one album on the computer but it appears as two on my ipad (itunes and the disk) what do I do to make them one album on my ipad?

Generally all you need to do is fill in an appropriate Album Artist. For more details see my article on Grouping Tracks Into Albums, in particular the topic One album, too many covers.
tt2

Hi . i have Intel based iMac. i erased whole hard disk. now it flashes folder icon with question mark... i have no internet or orginal dvd.... i want to clean install any mac osx..friend got mac book pro and osx in dmg format . what are my options?

hi . i have Intel based iMac. i erased whole hard disk. now it flashes folder icon with question mark... i have no internet or orginal dvd.... i want to clean install any mac osx..friend got mac book pro and osx in dmg format . what are my options?

On your friend's computer with an internet connection, log into the Mac App Store with your ID and download Yosemite from the Purchases section of the Mac App Store. The make a bootable USB install media using
http://liondiskmaker.com/
Then boot from that on your computer and install
You need an internet connection to install via Recovery mode

I have a macbookair tried to reboot but only get flasjhing folders icon with question mark

help! macbook air won't boot up. screen is white with flashing Folders Icon with quesion mark inside. any suggestions?

Hi benami54,
Thanks for using Apple Support Communities. This article has steps you can take if your computer boots to a flashing question mark:
A flashing question mark appears when you start your Mac
http://support.apple.com/kb/ts1440
Cheers,
- Ari

Blue icon with question mark instead of image in email

Sometimes I get a blue icon with question mark instead of image in email, when viewing in Apple Mail Program.
Does anyone know why?????

I'm asking your thread get redirected to the proper forum. Please read this tip on how to post on Discussions for future threads:
http://discussions.apple.com/thread.jspa?threadID=1574700
Is this issue with Tiger or Leopard? Your profile indicates you have a machine with Tiger, yet your signature of your post says you have Leopard.
Also, there is no such thing as a Powerbook Pro. Read the text under the screen to tell us exactly which model you have. MacBook Pro is the name given to Macs that are for the pro lineup of notebooks once Apple shifted to the Intel CPU.
Message was edited by: a brody

White screen with flashing file icon with question mark mean

What does this mean. We are getting a white screen with flashing file icon with question mark inside the file.

It almost certainly means it can't find a bootable volume (one with OS X on it).
Which means most likely you will have to find your original system installation DVD and install it. Then you should figure out what caused the problem.
Read this to diagnose it before resorting to reinstalling the OS:
http://support.apple.com/kb/TS1440
Excerpt:
Additional steps
If your Mac still starts to a flashing question mark, follow the steps below. If any step resolves the issue, you don't need to continue to the next one.
Select your Mac OS X startup disk with Startup Manager by restarting and holding the Option key. After your Mac starts up, restart again to verify that the flashing question mark does not appear.
If the issue persists, insert your Mac OS X installation disc. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc.
MacBook Air note: On a MacBook Air, there are two options for starting up from Mac OS X media: Either connect a MacBook Air SuperDrive to the MacBook Air via the USB port and restart the computer, holding down the C key during startup, or use Remote Install Mac OS X to startup from a system software DVD that's located on a partner computer. Once started up from Mac OS X media, skip to step 3.
Restart the computer, then hold the C key during startup.
From the Utilities menu, choose Disk Utility. Don't click Continue.
Select your Mac OS X disk (named "Macintosh HD" by default) in the left side of the Disk Utility window.
Click the First Aid tab.
Click Repair Disk to verify and repair any issues with your Mac OS X startup disk.
After repairing the disk, try to start up normally.
Important: If Disk Utility finds issues it cannot repair, you may need to back up as much of your data as possible (or use Time Machine to back up to a different disk), then erase the disk and reinstall Mac OS X. You should back up important files and data before erasing a drive. Erasing deletes everything on the hard disk (including things on your desktop). Also, you can install Mac OS X onto an external disk, start from the external disk, and use Migration Assistant to transfer items from your usual internal Mac OS X startup disk to the external disk, then erase the internal disk and reinstall Mac OS X.
If the issue persists, and Disk Utility didn't find any irreparable issues, quit Disk Utility, quit the Installer, select your disk when prompted, and restart.
If the issue continues, reset PRAM. Note: After resetting PRAM, if the computer starts up normally, reselect the startup disk in the Startup Disk preferences.
If none of these steps resolve the issue, start up from the Mac OS X Installation disc and reinstall Mac OS X.

Flashing file icon w/ question mark at start up

My MacBook had been working fine on Tiger since I bought it last august, and a few months ago I installed Leopard, which also worked great except for safari freezing up every once in a while. But today when I tried to start it up and the blue screen appeared, it stayed like that for about ten seconds, and then a flashing file icon with a question mark appeared. I have no idea what it means, I can't make it startup. I've turned it on and off a few times, hoping for the best, but nothing. This computer is not even a year old, any help?
Thanks in advance.

Welcome to the Apple boards:
Your first hint that something was wrong was when Safari started freezing.
You may have a bad HD or at least one that is going bad.
Boot into the Leopard DVD and in the menu select Utilities and disk utility and repair HD and permissions.
See if that helps.
You may need more powerful tools such as DiskWarrior to repair the drive if it's flaky.
If the computer is less than a year old, you may be able to get it fixed at a local Apple store.

Flashing folder icons with question mark

After reading through the forums I've found a few discussions and users that have similar problems as me but haven't seen anything that deals directly with my issues.
After upgrading to Leopard last night, it ran sluggishly for about 15 minutes. I got impatient and decided to restart. While trying to restart it froze, so I just shut my powerbook down. When I tried to boot back up I got the "flashing folder icons with question mark", I've since found out that it isn't finding any type of drive to boot off of. I reset the pram, tried to reboot with the same result. Tried to boot up using cmd-s but still got nothing but flashing folders. Booted up from the Leopard install disc to try and do an archive and install and it said it couldn't upgrade because it couldn't find tiger on my machine. So I booted from the Tiger install discs to try and re-install tiger again. Tiger cant find my HD to install on; I'm thinking this may be due to Leopards install. I ran disk utility and it couldn't complete the verifying process. I got this "Error: The underlying task reported failure on exit."
After work I'm going to try to boot up in target mode to pull any data i can and try erase my HD and install from there.
To me it seems like a HD issue. Anyone have any thoughts?
Thanks in advanced.
-Chance

Chank wrote:
After reading through the forums I've found a few discussions and users that have similar problems as me but haven't seen anything that deals directly with my issues.
After upgrading to Leopard last night, it ran sluggishly for about 15 minutes. I got impatient and decided to restart.
The "sluggishness" is perfectly normal. It's well-known and it is not an issue.
You should have waited for spotlight to finish indexing.
You may have broken some links by forcing a shutdown while things were still being setup.
Which install method did you use, upgrade, archive or erase?

Audio and video files dont play on wiki only a qicktime icon with a question mark appears

I have many users on my server who upload podcasts, but the problem is that the audio file they upload doesnt always play. Only a quicktime icon with a question mark appears. What is also very strange is when you refresh the page usually the file will play and it will work on a Mac but then sometimes not on a PC, and the files always play without a problem on iPads and iPhones.
The icon looks something like this. PLEASE HELP!

The same thing happened to me last night, except for with video. Playing videos used to work fine on all operating systems. Now it will work on Windows and iPhone/iPad but only some videos work on my Macs. After searching for hours here is what I found:
1. Go to Safari preferences, Security Tab and uncheck "Enable Plug-ins". When I tried to play video after doing this the Quicktime question mark went away but the video didn't play, it just turned into background color and I can't even right click on it.
2. Run Safari in 32-bit mode. Locate the Safari file in your Applications folder. Right click it and click Get Info. Check the "Run in 32-bit Mode" box. Restart safari. This did nothing for me.
3. Try a different web browser. I tried Safari, Chrome, Firefox and Opera. They all do the same thing.
4. As for codecs, I updated then reinstalled Flash, DivX and Flip4Mac. Still doesn't work on Macs.
I know it's not a problem with the server because it works on Windows and mobile devices. Another weird thing is certain .mp4 videos work fine but some won't. I re-uploaded them and made sure the video worked on the server and the file is fine. All regular websites work fine: Youtube, Apple, etc.
My only guess, since this suddenly happened on all my Macs, is that there was some update that caused this. All help is appreciated.

White screen with file icon and Question mark after a kernel panic???

I'm using my girlfriends 20" iMac and her computer keeps having kernel panics. And then at times when we restart the computer, we get a white screen with a file icon and a question mark inside. Any ideas on what to do???? Her graduation project is on that computer and she is stressed like you wouldn't believe. Safe to say, I'm taking the brunt of it. Please help!!!

It sounds like you might be having a hard drive problem. The folder icon with question mark means the computer can't find a startup drive/system folder. I suggest that you back up all important data, especially her project. Before bringing it in for service, run the Apple Hardware Test - put in your original system restore DVD and restart the computer, holdng down the "D" key. Run the extended diagnositics (it will take over an hour (depending on how much RAM you have) and will tell you if there is anything wrong with your hardware. If it dinds a problem then you can take it to the nearest Apple authorized service provider to check it out.

I have a jpeg icon & a question mark appearing on all Finder header bars. How do I remove them?

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