I have a laptop i cannot get itunes to autheries and a pc that i can get autherised but will not sync to download anything i buy
help, this is my first iphone and i have nothing but problems.. i am using the phone on my laptop only one other iphone has been used on it but no longer is not i have de activated the laptop using the apple id from that other phone, and tried to activate it again with mine so will accept mine to play purchased songs but it will not connect to itunes at all. it will sync to my phone though.. i have also auth another pc and that will link to itunes byt wont sync to download apps i have downloaded into my account HELP PLEASE
This is how it works.
Iphone will sync with one computer at a time. Syncing to another will erase the current content.
Copy everything from your backup copy of your old computer to your new one.
Similar Messages
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HT1926 i cannot install itunes 11.4 and it says that dll to finish the installation is not found
so im trying to reinstall my itunes and there is a message saying that the dll to finish the installation is not found. so i need to contact the support. can anybody help me with this problem please.
Hi Dimas Muchammad,
Thanks for visiting Apple Support Communities.
If you are installing iTunes 11.1.4 on Windows and receiving an error during installation, the specific troubleshooting steps in this article can help:
iTunes 11.1.4 for Windows: Unable to install or open
All the best,
Jeremy -
IPhone is plugged in to my laptop and is charging but will not sync. The phone logo doesn't appear in the right hand corner. i have updated itunes restarted both phone and laptop, changed connectors and still nothing. help?
Same thing happened to me, nothing is working. I've updated everything, restarted everything, nothing seems to work.
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The old computer is broken so I bought a new one. I have downloaded itunes but will not sync iphone with the new itunes. What should I do to get all the apps, songs and photos on itunes?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I have the new iPhone 4s. I'm using cloud. I try to sync my playlists to my phone an it either erases them completely or keeps saying it cannot move all music files over? Please help. Also my purchased ringtones will not sync up as well.
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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I have recently purchased music from itunes, it is on my computer but will not sync onto my ipod???
i have recently purchased music from itunes, it shows up on my computer but will not sync to my ipod??????? It shows on my playlist on the computer but will not transfer to my ipod
Is the iPod signed into the account that purchased the music?
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My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
I have a new ipod Classic 160GB. I already have an Itunes account. The Itunes account recognizes my device but will not sync my library to this new device.
What do I need to do?Hi Amy2250,
Have you tried to sync music to the iPod via the iPod subdirectory of iTunes? To do this, plug your iPod into your computer, go into iTunes, click on the iPod tab, click on 'Music' in the iPod subdirectory and select whether you want to sync your whole iTunes library or just selected songs and press sync.
Alternatively, have you tried manually transferring music onto the iPod using the 'drag and drop' method? To do that, go into iTunes with your iPod connected, click on the iPod tab, in the iTunes iPod Classic subdirectory click on the 'Summary' tab, then tick the box saying 'Manually manage music' and click save. Then, in the same subdirectory click on the 'On this iPod' tab and click on Music. Then, select the songs you want to transfer either in Finder or Windows Explorer, select the songs you want to copy to the iPod and drag them to the blank list in the 'On this iPod' area of iTunes you just opened.
Good luck,
stefanrandomly -
Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?
See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I have a iMac (20-inch, Mid 2009). On start up It will sit at the white screen with the logo and the wheel that spins under it. It will not go past this point? Any ideas?
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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Brand new ipod is recognized by itunes but will not sync.
My brand new ipod is recognized by itunes but will not sync.
My itunes is updated, and my computer software is compatible.
I have reset the ipod mulitple times.
HELP!!!!!!! Out of all my purchases with apple my ipod is the most used piece of equipment I have.What hapens when you try to sync?
What the iPod setup via wifi or set up on another computer/iTunes library?
What method of syncing are yu using? Try the manual method
iTunes: Syncing media content to iOS devices and iPod -
Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94816) -
Ive restored my Ipod nano and the songs that I've already purchased are now not syncing to my device. How do I get those songs back on the nano?
Either redownload them directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
or sync them to your iPod via iTunes
iTunes: Syncing media content to iOS devices and iPod -
My iTunes recognizes my iPod but will not sync
I just had my hard drive replaced and all my music was salvaged (thankfully). All of it loaded right back into iTunes. However, when I plug in my iPod, it will charge, but will not sync. I have Windows 7 on my computer and it was working fine before.
At this point I'm frustrated and have considered using the "Sync with this iTunes Library" feature, which warns that it will erase what's on my iPod, but will presumably upload the library that exists on my computer now, right? If I do that, I shouldn't lose anything because both are the same, but maybe it will now recognize my iPod? Any suggestions?Hi Amy2250,
Have you tried to sync music to the iPod via the iPod subdirectory of iTunes? To do this, plug your iPod into your computer, go into iTunes, click on the iPod tab, click on 'Music' in the iPod subdirectory and select whether you want to sync your whole iTunes library or just selected songs and press sync.
Alternatively, have you tried manually transferring music onto the iPod using the 'drag and drop' method? To do that, go into iTunes with your iPod connected, click on the iPod tab, in the iTunes iPod Classic subdirectory click on the 'Summary' tab, then tick the box saying 'Manually manage music' and click save. Then, in the same subdirectory click on the 'On this iPod' tab and click on Music. Then, select the songs you want to transfer either in Finder or Windows Explorer, select the songs you want to copy to the iPod and drag them to the blank list in the 'On this iPod' area of iTunes you just opened.
Good luck,
stefanrandomly
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