I have a licence code for Adobe CS6 Master Collection which I'm using for more than a year, suddeny I am in trial mode (all programs) an it seems that this code is not accepted anymore. Help needed!!

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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Re: License key for Adobe CS6 Master Collection

Hi, I ask to buy 2 license key and media kit of Adobe CS6 Master Collection for my company.
The supplier is delivering only one license key with 2 media kit. Am i not suppose to have 2 different license key? I seem to be fooled by the supplier.
I intend to install the CS6 products at two different sites.
Thanks
Yasvin

Contact sales support directly.
Mylenium

We have a site licence for Adobe CS6 master collection and need to install onto a 32bit machine

Our printing department use a couple of printers that only run on a 32 bit OS but need access to Adobe software to be able to print the files.

Aside from the video tools, all programs in CS6 are 32bit or have at least still 32bit versions, so I'm not sure what you are asking.
Mylenium

I need help PLEASE!! I need to transfer a license for Adobe CS6 Master Collection and I know what to do BUT how do I get a case number? I cannot get a SINGLE HUMAN BEING on the phone and when I somehow got to my account, it said the case number I had wa

Please someone on this Earth tell me how to obtain a CASE NUMBER so I can transfer a license...
For the LOVE of God, please someone, anyone tell me

Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?

After my CC membership expired, I Can't use my Adobe CS6 Master Collection programs!

I purchased Creative Cloud(Student Edition) membership last year, and the membership was expired last month.
Instead of renewing my CC membership, I intend to install 'Adobe CS6 Master Collection', Which I purchased about 2 years ago.
But when I finish installing 'Adobe CS6 Master Collection' and try to use my CS6 programs, the programs keep popping messages: "renew your Creative Cloud membership".
I deleted whole programs and installed it again, But it was no use.
What should I do now?
I want to register my CS6 programs by using my serial numbers, not purchasing CC membership.

Temporid which operating system are you using? Which process did you utilize to remove the Creative Cloud and Creative Suite 6 software which was previously installed? You can find more details regarding the uninstall process at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Can i reinstall Adobe CS6 Master collection ( Students and Teachers Version) after graduation ?

Suppose i have bought Adobe CS6 Master collection ( Students and Teachers Version ) and that after my graduation i encounter a problem whereby i have to reinstall windows and as a consequence reinstall Adobe CS6 Master collection ( Students and Teachers Version ) in order to continue using it.
1) Will i be able to reinstall Adobe CS6 Master collection ( Students and Teachers Version ) with my serial number even after graduation ?
2) Can i use Adobe CS6 Master collection ( Students and Teachers Version ) for commercial purpose. Say i have developed a plugin or a quicktime based product for adobe after effects and that i have my own website and want to sell my products on my websites. Will i be allowed to do it ?
3) Can i use Adobe CS6 Master collection ( Students and Teachers Version ) in my small business given that i have a partner developer ? So in all a two-person small business !

Yes, yes and yes.
Mylenium

Why did my Adobe CS6 Master Collection serial number expire

I have a copy of Adobe CS6 Master Collection which I purchased through my work in Sept 2012. Everything was fine until this past week when I got a message that said my serial number had expired and I was now on a 30 trial. Does anyone know why this happened and what I should do?\Thanks

http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l

Recently when opening up Photoshop, my Adobe CS6 Master Collection pops up saying there's some kind of offer going on the Creative Cloud. For awhile I was just able to close out of it and go about my business on Photoshop, but now it's not allowing me to

Recently when opening up Photoshop, my Adobe CS6 Master Collection pops up saying there's some kind of offer going on the Creative Cloud. For awhile I was just able to close out of it and go about my business on Photoshop, but now it's not allowing me to open Photoshop unless I sign up/pay. I'm quite confused? I really NEED to have access to Photoshop ASAP.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Please Help Adobe CS6 Master Collection Activeringscode

Hi my name is Mathias
so i have a BIG Problem !
i have the Orig. Adobe CS6 Master Collection for Windows
and today when I try to open my Photoshop or Illustrator, comes a serial number input! OK No Problem
give my original code which is on a box!
so and now the Problem
the code of the original is no longer possible! it stands
the serial number you entered is invalid.
please help
i come from german
thx

Just looking at that link and I don't think this is my problem. It says:
Bootstrapper requires certain installer components to be in place to load correctly. Otherwise, it displays the error "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."
Run the Adobe CS5 Cleaner Tool and remove the product that you are going to install. See Resolve installation problems with CS5 Cleaner Tool | CS5.5, CS5, CS4, CS3 (cpsid_82947).
But mine doesn't say "File not found" anywhere in the error message.
If it helps on my desktop when I try to install it an icon comes up for a second that looks like the dmg mounted icon with the word "core" underneath it.
I'm on a Mac by the way. Specs are:
Mac OSX Version 10.6.8
Model Name:          Mac Pro
Model Identifier:          MacPro4,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          2.26 GHz
Number Of Processors:          2
Total Number Of Cores:          8
L2 Cache (per core):          256 KB
L3 Cache (per processor):          8 MB
Memory:          8 GB
Chipset Model:          ATI Radeon HD 4890

Adobe CS6 Master Collection for Mac licensing

I installed Adobe CS6 Master Collection for Mac, licensed it and updated it on twenty iMacs. This a University computer lab with many users. Sometimes Adobe software starts in trial mode as if the license key hasn't been entered. What could be the problem?

Hi Gutech,
Could you please tell me how did you install Master Collection on 20 machines.
If you have installed Master Collection on 1 Mac and created an Image of the OS and then installed it on the 20 Mac's then you may come across with this kind of issue.
In Order to properly deploy the Master Collection please use our Deloyment Tool to create a Serialised Package and then use the same to deploy it on the 20 Mac's.
You can find the Deployment Tools in this Link
http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
Regards,

Adobe CS6 master Collection disks purchased with serial Nos and used for 18months ok but now I get told "Your Trial has expired" I was never aware it was a trial? purchase was from reseller slim.nl Adobe ID registers serial No but it is now described as i

adobe CS6 master Collection disks purchased with serial Nos and used for 18months ok but now I get told "Your Trial has expired" I was never aware it was a trial? purchase was from reseller slim.nl Adobe ID registers serial No but it is now described as invalid. What is going on?

Issues related to serial numbers and registration can never be handled on a public forum as this one is.
Please either call Customer Service for your region, or use web chat (link below). When using the link below, enter a product name and an issue. Ignore the provided links, and choose something like "Still have a problem?" and you'll get a link to web chat:
Contact Customer Care

I stopped being able to open Adobe CC and Adobe CS6 Master Collection after installing Adobe CC

I have uninstalled and reinstalled Adobe CS6 Master Collection and Adobe CC multiple times only to have them a few days later fail to open any programs. Adobe CC also starts prompting for Adobe ID, but will not accept the ID and loops back. Has anyone seen this before? Win 7 Enterprise 64 bit.

first, fix your adobe cc: You are no longer signed into your Creative Cloud applications

Adobe CS6 Master Collection Combi Windows UK product key

Hello, purchased Adobe CS6 Master Collection Combi Windows UK (2 CDs) via Slim!nl in May 2013. For some time already cannot open it anymore, asks for product key. It does not accepts keys provided in the delivery letter. Seeking for teh advice. Thanks. Damir

Hi Damir,
See this link: Find your serial number quickly
Thanks,
Kevin

How long i am allowed to use Adobe CS6 Master collection ( Students and Teachers edition ) ?

I planned to buy Adobe CS6 Master collection ( Students and Teachers Version ) but i have a some confusions.
1) If i bought the software with an adobe reseller ( a boxed product of adobe master collection CS6 - students and teachers edition ) and obtained a serial number with it, will i be able to use the software for more than one year or three years once it is activated ?

There is no serial number in retail boxes of S&T, just a verification code and that needs to be properly registered to obtain a serial number - now. After that you can reinstall and reactivate the stuff until the day the Adobe servers fall apart or run out of electricity or Adobe changes their policies.
Mylenium

Urgent Support Request! - Adobe CS6 Master Collection - Please Insert Disk

Our company has downloaded Adobe CS6 Master Collection for deployment on our master image this year.
When attempting to install using the files that we downloaded and ran off the hard drive the set up says "Please Insert Disk", this shouldn't be necessary as I have all the required files to install on my computer already.
I need a solution quickly to this as I have to get this master image completed and deployed within the next week or two and I have hundreds of machines to do it on.
It is a clean install and therefore there are no compatibility issues with previous programs, I have tried looking for the installs of the individual programs themselves in the folders to no avail, I had a similar problem with Autodesk products which I solved by installing the trial version then upgrading it to the full version immediately after install. I have not tried that with this problem yet as I'm sure there is a more efficient way to solve the issue. At least I hope there is. Please get back to me as soon as possible with this because I'm required to get this sorted within a very tight deadline.

Hello Hans,
Thank you for your rapid response.
This appears to have solved my issue.
10 Points to you good sir!
Regards
Chris J (KSA Tech)

I have a licence code for Adobe CS6 Master Collection which I'm using for more than a year, suddeny I am in trial mode (all programs) an it seems that this code is not accepted anymore. Help needed!!

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