I have a license for Creative Suite CS3 and bought an upgrade for CS5 a few years later. Would the original serial number for CS3 be the same for my CS5 version?

I have a license for Creative Suite CS3 and bought an upgrade for CS5 a few years later. Would the original serial number for CS3 be the same for my CS5 version?

No... if you do not have CS3 installed, you will enter your CS3 serial number when asked for proof of a qualifying product... and then you will enter your different CS5 serial number... every version, new or upgrade, has a unique serial number

Similar Messages

  • I have had Aperture since 1.0 and bought every upgrade.  Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate.  Any ideas what i can do, please?

    I have had Aperture since version 1.0 and bought every upgrade.  Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate.  Any ideas what I can do, please?

    The original serial number should be in the box with the installer disk.
    If you cannot locate the serial number, contact Apple for a replacement serial number. You will need to provide a proof of purchase.
    See: Pro Application Replacement Serial Numbers
    Regards
    Léonie
    P.S. The menu command "Aperture > About Aperture" will show you your Aperture 3 serial number on your old mac, but not the previous serial numbers.

  • Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro.  Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine.  What is the best solution to this s

    Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro.  Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine.  What is the best solution to this situation

    Call Apple and make a appointment.
    You have 3 months of care and up to 3 years with paid AppleCare, let them handle it and bring everything in.
    Good Luck

  • Aperture wants the original serial number and I don't have it!!?!!

    I upgraded to a newer iMac and migrated all my files over to it. When I tried to open Aperture it asks for the serial number (I have 2.1.4). No worries, I input the serial number. Then it says that my serial number is for an upgrade and it wants the original serial number. I bought aperture years ago and have no record of the original serial number. The Apple website says I need all kinds of documentation to get a new serial number, the store that I bought it from is now closed and I now live on the other side of the world from where I bought it. Surely, I don't need to buy a new copy of Aperture? Shouldn't Migration Assistant carry with it the software history? This doesn't seem right to me.
    Please let me know if you can help
    CBeatondubai

    What is or is not "anti-customer", expectations and experiences differ, surely. Nonetheless I have never ever not had a copy of my serial numbers? How about simply adding a SOFTWARE group in your address book and adding what you've got. Takes about 30 seconds per purchased application, and saves you looking for a printed copy next time you need to re-install due to a new machine etc. Simply copy & paste and you're back to reading mails or drinking coffee.
    That being said, I want Aperture 3 with better Geo-Location tagging support etc. for Christmas 2009 ideally... come on Apple

  • Where can I find the original serial number? I have only one number indicating it's an upgrade when I try to reinstall LR 5 to my other computer

    Where can I find the original serial number? I have only one number indicating it's an upgrade when I try to reinstall LR 5 to my other computer

    You might be able to find the serial number for the older version of Lightroom thru your Adobe account online if you registered it when you installed it.

  • I want to setup Lightroom on my new laptop.  I have my latest serial number but it is the upgrade serial number for LR5.  I do not have the original serial number from my purchase of LR3.  How can I recover the serial number from my original purchase of ?

    I want to setup LR on my new laptop.  I have the serial number from my latest purchase but not the original purchase of LR3.  How can I recover the serial number from my original LR purchase?

    If you did register it back then, open your Adobe account with your Adobe ID and you will find it there: Find your serial number quickly
    If you still have it installed, open the System info in Help menu or look here:
    C:\ProgramData\Adobe\Lightroom\Lightroom xy Registration.lrreg

  • I'm trying to purchase adobe creative suite 6 and am a student can you help?

    Im trying to purchase adobe creative suite 6 and having trouble. I am a student. Can you help

    For a limited time only, you get the $19.99 EDU Student Teacher offer as stated here at this link.  http://www.adobe.com/products/discount-software-coupons.edu.html
    If you have already subscribed to Creative Cloud as a student/teacher, it may be too late for you to get the current promotional discounted student/teacher EDU price of $19.99. You'll have to keep paying the regular EDU $29.99 price until your contract is up or else if you cancel it you pay the remainder that's left on the contract but it won't be cost-effective. I already asked customer service to see if they could waive the cancellation fee so that I could get the current EDU price. I was denied and offered one free month, but I asked the Creative Cloud technician to escalate it.  So, it's up in the air right now. I believe they are getting many students calling to inquire about this. You would think that student/teacher prices are set once established, so if $19.99 is the lowest actual student/teacher EDU rate, then what is the $29.99 rate that the rest of us student/teacher EDU subscribers of Creative Cloud are paying?
    If you establish a student/teacher EDU rate, you could keep it that way and make it available to all students. Especially the ones who signed up first!  Why is Adobe rewarding the laggards?
    Message was edited by: creativeflows

  • I just installed Creative Suite 6 and want to know if I can uninstall versions 5 and 5.5

    I just installed Creative Suite 6 and want to know if I can uninstall versions 5 and 5.5

    Adobe upgrade installers are always full installers and do not need to find a previous version installed.  If they don't , they just prompt you for the old serial number as well as the new one.
    That being said, if you plan to uninstall older versions, the time to do so is BEFORE you install the newer version.  The problem is that when you run the uninstaller for each older version, they will in turn mess with the newer installation iof already present. There are just too many similarly named files in similar locations for each version.
    If you already have CS6 installed, running the CS5 and CS5.5 uninstaller will mess with your existing CS6 installation.
    At this point, you're better off uninstalling all three versions, running the Adobe CS Cleaner and then re-installing CS6 from scratch.
    I know, it sounds like a pain—and it is—but it will save you a lot of grief later on.

  • Creative suite pricing and legitimate copies

    Hi,
    Is there any way to check wether or not a supplier is selling legitimate copies of your product or not
    I came across this listing for Creative Suite Design and Web Premium for only £799 which is nearly £1000 cheaper than your online offering: http://www.isoftware.co.uk/products/adobe/adobe-cs6-design-and-web-premium-windows-full-ed ition-electronic-downl--p176.html
    I understand that some companies can sell at a different price but that seems like a hell of a difference between your list price and what they are selling at.
    Thanks
    Dan

    As an update, a friend here at work has bought 2 licenses previously through these guys and it seems to be legit. No problems, just legitimate license keys which work for activation.
    It would be useful to get an official notification from Adobe about this sort of thing as it is either a really cheap legitimate channel through which customers could save thousands of pounds, or its just illegal.
    Cheers.

  • I have installed FCE on my macbook and on my desktop. Then I accidentally migrated FCE from the desktop to the macbook. Now each time I launch FCE on the macbook it asks for the product serial number. How can I stop this happening?

    I installed Final Cut Epxress 4 on my laptop and my macbook and then accidentally also migrated FCE from the desktop to the macbook. Now each time I launch FCE on the macbook it asks for the software serial number. I enter the number which is then rejetced as it's already been used twice. FCE launches anyway as the licence info had already been written to my hard drive when I first installed FCE. How can I stop it asking for the serial nmber every time I open FCE?

    You need to uninstall FCE from you Macbook and then reinstall it.
    If you are not familiar with the process, FCS Remover is an app that can uninstall FCE for you.

  • Recovering original serial number for Lightroom 2.4

    I'm am trying to recover from a harddrive failure and am reloading some of my software.  I've been using Lightroom 3.6 which I got as an upgrade and I have the serial number for that upgrade. I saved the installation program on a separate drive.  I've installed 3.6 on my new drive without difficulty; its the activation process that is giving me a problem.  When I enter the serial number for my 3.6 is says that its an upgrade serial number and then asks for the original serial number.  I started with Lightroom 2.4 and purchased upgrades to 3.6.  How can I reacquire the original serial number?  Who do I contact; where do I go?
    Thanks in advance for any help.

    If you registered your LR 2.x online at Adobe then you can look up your serial number, there. 
    Go to:  http://www.adobe.com then choose Help / My Account and check “My Products”  At some point it’ll make you login with your Adobe ID.

  • Can't find original serial number - have update numbers, can't open Aperture on new mac

    I just bought a new apple pro and moved over aperture from my imac.  When I try to access aperture on the tower, it asks for my aperture 1 serial number which I cannot find.  (I have the update number.) I no longer have the box.  I registered when I bought my first aperture, and that number must be in my system. I still have the imac.  Where can I find this number?

    The information may be in your Apple Store account.
    Just today, I was in the same situation and having received Aperture 1.5 as a gift, I could not provide a proof of purchase (see http://support.apple.com/kb/HT1861).
    The AppleCare representative sent me to my Apple Store account (store.apple.com - "Account" is at the top right) since I had bought the Aperture 2 and 3 upgrades online.  There, I clicked on "Downloadable software puchases" and I got the list of software including the serial numbers. I entered the v3 upgrade serial number first and then the v2 upgrade and it worked -- even though I did not have the original serial number for v1.5.
    Hope it helps.

  • Hi - how do i download a photoshop elements 11.0 onto my new computer.  I have the previous serial number.  Old computer hard drive broken

    Hi
    Can you please help as to how I download a previously purchased version of photoshop 11 which is installed on a computer which has broken?.  I have the original serial number.
    Thanks
    Ken Millett

    Ken,
    Here is a link:
    Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
    Previous posters have reported that it's critical to follow the instructions precisely.
    Let us know how you make out.

  • Where to Go for Help With A Lost Original Serial Number?

    To make a long and frustrating story really short, I had to re-install OSX Snow Leopard on my Mac Pro (don't ask me why...). In doing that, I had to re-install my Final Cut Studio. The latest version I have is an upgrade package duly registered with Apple at the time I installed the software (including the requested previous serial number, belonging to the Final Cut Studio original & complete package I bought in NYC a few years ago).
    I inserted the upgrade serial number and then, again, it requested the original serial number (from the previous installation). It so happens that the whole package was destroyed and I don't have the original serial number anymore, although (as I said above) it has been duly registered with Apple at the time I installed the original package and then later, when I installed the upgrade.
    Where do I go or contact (within Apple) to retrieve that original serial number and continue re-installing my Final Cut Studio?
    Your help will be greatly appreciated. Thank you in advance.

    Try this: http://support.apple.com/kb/HT1861
    -DH

  • I have a Student license for Creative Suite 5.5 for WINDOWS. Is there a way to transfer it to MAC?

    I have a Student license for Creative Suite 5.5 for WINDOWS. Is there a way to transfer it to MAC?
    As I'm satisfied with what I've got. I would like to avoid purchasing a new license for almost exactly the same thing.
    Thanks,
    Étienne

    Hi Sven,
    Welcome to Adobe Forum,
    Please delete the C:\Users\<UserName>\AppData\Local\Adobe\AAMUpdater directory.
    Rename the C:\Users\<UserName>\AppData\Local\Adobe\OOBE\OPM.db to OPM.old
    Then please try reopening your web browser and downloading and installing the Creative Cloud application fromhttps://creative.adobe.com/products/creative-cloud.
    Or you can try:
    Until this gets sorted out, here are the Creative Cloud direct download links...  As/when needed, you can use these to download the Windows or Mac OS installers for any CC program without using the Adobe Desktop App manager.
    Please refer to : http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html
    Hope it helps you.
    Regards,
    Rajshree

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