I have a light purple/grey bar that hides 25% of my screen on my iphone 4s. What is causing this? Can it be fixed?
Did anyone else experience this?
You can not access the backup directly.
Did you restore your replacement from this backup?
If so then you already have everything in the backup on your device.
If not, you can wipe the device and restore from this backup:
Settings > General > Reset > Erase All Content & Settings
What is it you are worried about losing that isn't already on your current device?
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I have repeatedly tried to install Itunes on my laptop unsuccessfully. I keep receiving an error message that reads: Runtime Errror R6304 An application attempt has been made to load the C runtime library incorrectly. Please contact the application's support team for information Itunes was not installed correctly, Please reinstall Itunes. Error 7 (Windows error 1114)
See the instructions of tt2 given in: https://discussions.apple.com/thread/5822086
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when I log into Firefox, the screen scrolls down and I have to use the side-bar to go back up to type my query into the 'search' window. How can I stop that and get Firefox to start with the 'search' window accessible? With thanks, PeterSee this. <br />
https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit -
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When I log into Firefox, the screen scrolls down and I have to use the side-bar to go back up to type my query into the 'search' window. How can I stop that and get Firefox to start with the 'search' window accessible? With thanks, PeterSee this. <br />
https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit -
Why won't my macbook air turn on completly just at the start up page and under the apple logo there's a bar that just loads and when its done loading the Mac just powers off this just happens over and over I'm afraid if I do any thing my pictures will be lost on the computer ???
Hi jasonfromforthworth,
Thanks for the question. If you have updated to Yosemite, then the Apple Logo with the status bar is the expected behavior for when the computer starts up. However, the powering off is not supposed to be happening ... so here are some steps to take if your MacBook Air won't turn on.
OS X: What is Safe Boot, Safe Mode? - Apple Support
http://support.apple.com/en-us/HT201262
Starting up in Safe Mode
Follow these steps to start up into Safe Mode.
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup sound, press and hold the Shift key. The Shift key should be pressed as soon as possible after startup, but not before the startup sound.
Release the Shift key when you see the Apple logo appear on the screen.
After the Apple logo appears, it may take longer than usual to reach the login screen. This is because your computer is performing a directory check as part of Safe Mode.
To leave Safe Mode, restart your computer without pressing any keys during startup.
Troubleshooting: My computer won't turn on - Apple Support
http://support.apple.com/en-us/TS1367
This article discusses what to do if your Mac won't turn on. To differentiate this from a display issue, be sure that when you press the power button:
You don't hear a startup chime.
You don't hear any fan or drive noise.
There is no video on your built-in or external display
If your computer has power but doesn't display any video, it may have one or more of these similar symptoms when you press the power button:
You may hear a startup chime.
You may hear fan or drive noise.
You may see a light from the Sleep LED (if your Mac has one).
Pressing the Caps Lock key on the keyboard causes it to light.
If any of these display-related conditions occur, see Troubleshooting: My computer has no video instead. Otherwise, continue with this article.
If your computer won't turn on, try each of these steps:
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
Reset the SMC.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Last Modified: Oct 22, 2014
I hope this information helps ....
- Judy -
I Just bought Adobe story but when I press sign in there appears an ST logo with a spinning @bar that has been on my screen for hours
Can you please try the following?
- first make sure that you have flash player up-to-date. You can get the latest version from https://get.adobe.com/flashplayer
Now log into story wait for some time to see if this resolves your issue or not
- If it doesn't then try opening private browsing/incognito mode of your browser and try logging into Story from there
If you are able to login then you should try clearing cache and cookies of your browser -
I have two graphics workers on osx 8. They are both complaining that their files are changing label colors on it own. Any idea what could cause this?
and there were and have been problems with any two nvidia cards which was the main part of my question.
To provie details try pasting all but serial number from system profile. Sorry but Mac Pro tells me nothing, not model, year, or what graphic card it came with or updated with. -
I have recently got a new replacement iPhone 4. Since I got this I have found that my data allowance is getting used up during the night while my phone is charging on the bedside table. How an I find out what is causing this and stop it happening? Some nights the usage is 150 meg!
You can not access the backup directly.
Did you restore your replacement from this backup?
If so then you already have everything in the backup on your device.
If not, you can wipe the device and restore from this backup:
Settings > General > Reset > Erase All Content & Settings
What is it you are worried about losing that isn't already on your current device? -
I have recently received a pdf file that, although previously opened, now shows totally blacked out? What can I do to correct this?
Hi rdfnra,
Please check the Page Display preferences (File > Preferences/Acrobat > Preferences) and make sure that Show Large Images is selected. If sounds as though this PDF may have been created from a scanned document, and this preference is disabled.
Please let us know how it goes.
Best,
Sara -
I have an iMac and under devices in the sidebar that name has changed from iMac to iMac(1) to iMac(2)...and is now at iMac(9). What is causing this and how do I correct it?
Sometimes this message means that you have two simultaneous connections to the same local network: probably Ethernet and Wi-Fi. If applicable, disconnect the Ethernet cable or turn off Wi-Fi.
Sometimes it happens because a device that gets its network address from the router wakes from sleep, and the address it was using before has been assigned to another device.
A third-party wireless router that has incompatible settings or firmware may be the cause. In that case, refer to the manufacturer or ISP for support. Restarting the router may help, temporarily.
Rename the computer in the Sharing preference pane. -
Y is it when I try to download something that cost and I have the right money it says that I don't but when I download a free app it lets me can you help?
Readers here are other Users like you. You need Apple Customer Service. call them.
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My mailboxes have disappered under the menu bar at the top of the screen. Ican see them if I drag the screen down but they pop back up when I try to click on them. How can I drag them down below the menu bar?
Well, in the end I contacted Apple and it was rather hit and miss but the problem was solved by deleteing the com.apple.mail.savedState file. It took them a bit of time to sort it out and I had to be promoted up the chain of support but it worked. Hope this is of use to others with the same problem,
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My macbook air says I have 35gb worth of movies. I only have 1 movie that I'm aware of! How do I solve whats eating all this space?
Please help me!!Lion OS X 10.7 Lion / 10.8 Mountain Lion
http://support.apple.com/kb/PH3782
For more on this and very helpful tips:
http://pondini.org/OSX/DiskSpace.html
http://pondini.org/OSX/LionStorage.html -
I have a MacBook Pro. When surfing the web it will eventually slow to a crawl. When this occurs, there will be a small multi-colored wheel spinning until my latest command is handled. What is causing this and is there a way that I can modify or prevent this from happening? Is there a setting that will prevent this?
When you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have an email account causes the machine to hang up after being in use for a day. It only occurs on my Macbook Pro and only one particular account. The problem account works fine on my iMac and Windows Machines. I have been to the local Genius bar and through trial and error we have determined that Mail is working ok but somehow the account is causing the problem. I have used this account for years. Any ideas what is causing this?
No idea why, but one thing you may try if you have the time, is create a new user, and set up the problem mail account in the new user space. See if it causes your MBP to hang as well. That will tell you if it is something wrong with your main User, or something wrong with MBP.
Assuming this works, I'd nuke the problem account in your main user space, re-start, and reinititate the account and see if that helps.
Depening on how many email accounts you have setup, it may be necessary to nuke the whole Mail folder in your User/Library.... Hard way to get it to work, but just my idea.
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