I have a lock icon on my email/gmail account and can not get emails..it says file in full

Can someone help me with this question?

The lock indicates your connection to the sever is secure. It is not new and has always been there.
What is the error message exactly? IIRC it says something about deleting messages and compacting the folder. Have you done that?

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TS1424 I have an HP Elite Book 2540p with Windows XP and can not get the iTuneStore on line. I keep getting a message that says I don't have an internet connect, but I am connected. Any suggestions?

I can not get iTunes Store on line. I keep getting a message that says I am not connected to the internet, but I know I am. I have to connect from three locations with the same results. Any suggestions?

Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT1918 I have$.08 that is eight cents!! Left in my account and can't get rid of it to change my account info to another country. How can I do this???

I have $.08 eight cents left in my account and can not get rid of it to be able to change my account info, what do I do???

You'll need to contact support for further assistance.
https://expresslane.apple.com/GetproductgroupList.action

How do i remove the Icloud Lock on a Iphone thats Clean and can not get in touch with the oraganal owner

How do i remove the Icloud Lock on a Iphone that's Clean and can not get in touch with the oraganal owner
thers no you cant put a reset tool on your site to reset phones thats not stolen or in lost mode

it's an anti-theft measure DAH Its Not Stolen SO what the crap Then. I wish thay would Remove it From there Ios and Redo it so it Only Locke if you Report it Stolen or enter Lost Mode. BC thers A lot of PPL that abuse it.

I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

Hey there byambar,
Welcome to Apple Support Communities.
It sounds like you’re describing two issues, the first issue is related to the Zoom accessibility feature and the second issue is related to the device being disabled.
Take a look at the article linked below to learn more about Zoom and the other accessibility features on your iPhone 5.
Use Accessibility features in iOS - Apple Support
This article will help you resolve the issue with your iPhone being disabled.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
-Jason

I have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page?? please help :-(

i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(

That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa

TS1398 bought a mini and also have an IPAD2 have used ITunes to download all programs to the mini but have NOT BEEN ABLE TO have the connection to the Internet and CAN NOT get any emails. I NEED HELP!!!!!!!

I thought when I bought a MINI that all I'd need to do is sync up with ITunes to get all apps and setting to the Mini. I was wrong as I can not connnect to the internet and can not get any emails. Have tried just about all suggestions under support but need to reach out to actual users who may have run into similar prblem. I must be missing something as I have to believe that Apple would make it as simple/easy as possible to connect to the interne. I still have my internet connect with my Ipad2.
appreciate any help on this one as MY WIFE is driving me crazy as she wants to use the internet with HER MINI!!!
Thx Wayne

How to Transfer Everything from an Old iPad to New iPad
http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I have Windows XP 32 bit and can not get Adobe flash player to load!!! Do not know what version I ha

I have
Windows XP, 32 bit and can not get the flash player to load
. Do not know what version I had to start with. When I
try to load the 10.3 version it gets to 50% then tells me
to close the Internet explorer and bartshel!
If i do this then there is nothing left to load.
I tried to save it to my desktop but then itt says no active thread foun
d. How do I load it without my Internet being open and a
dobe site up and running when it tells me to close them?

Thanks the address you gave me gave me what I needed but still had alot of trouble with the game. Come to find out it was my browser IE8 that was causing all the problem. So I changed to google chrome and loaded the regular version of Flash player and have been able to get on the game. Now i have trouble with my plugins can you send me a link to find Adobe flash player plugin 9.0.124.0?
Date: Tue, 6 Sep 2011 19:39:16 -0600
From: [email protected]
To: [email protected]
Subject: I have Windows XP 32 bit and can not get Adobe flash player to load!!! Do not know what version I ha
Hi,
Could you download the appropriate version of the installer from the following page?
http://forums.adobe.com/thread/889580?tstart=0
Once downloaded, please quit all of your browsers and launch the installer. If it still fails, please restart your system and try again. Let me know how it goes.
Thanks,
Chris
>

I just go iPhone and can't get email. says no password provided. don't understand

I just got iPhone and can't get email. says no password provided but, I have tried everything

Go to Settings then Mail,Contacts,Calendars. Go to your email account and reverify your username/password.

TS1292 can not redeem itunes card , have tried to get help like 6 times nothing suggested via trouble shooting page has helped and can not get a person to help

I can not get itunes card to work says inactive. have followed all trouble shooting and can not get through to support via email or phone

If the card hasn't been activated properly then have you tried taking it back to the store that you bought it from and asking them to activate it properly ?
How have you tried to contact iTunes Support ? You should be able to do so via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes. If that page doesn't load then have you tried clearing your browser's cache/history and/or tried a different browser ?

HT201303 How do I get my security passwords I have forgotten them and can not get envy thing with out them

How do I get my security passwords I have forgotten them and can not get envy thing with out them

Fastest way is by contatcing support. This is because youc an't reset the questions on your end if you forgot the original answers.
https://expresslane.apple.com/
Follow these steps:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply.

Having trouble changing master password as i have forgotten it and can not get it to reset please help

I have tried to remember what the first pass word was and can not get it done. i can not send out emails on both of my email accounts [email protected] or [email protected] as both request password. when i have tried to reset master password it will not except any thing that i am doing. i need to send out emails for my work and having trouble doing the change. Please help

The master password protects saved passwords in Thunderbird and has nothing to do with connecting to your providers server. You need to work with your email provider if you have forgotten your email password. Go to their email help site and look for a link to reset your password.
If you are truly working with a forgotten master password this article tells you how to remove it.
https://support.mozilla.org/en-US/kb/master-password

Can not get email after updating to 8.1.1! Deleted account and now cannot add as will not verify due to Apple something timeout messages? Any one else having problems?

Can not get email after updating to 8.1.1! Deleted account and now cannot add as will not verify due to Apple something timeout messages? Any one else having problems?

Hi tania184,
Have you contacted your email provider to make sure there are no problems on their end? If they say their email servers are working properly, check the outgoing and incoming mail servers entries on your iPhone to make sure both are entered correctly. Enter the outgoing mail server even if the account setup indicates that is optional.

I already have a valid payment method for my iTunes account, but can't get past the Family Sharing setup prompt telling me to add a payment method . What to do?

I already have a valid payment method for my iTunes account, but can't get past the Family Sharing setup prompt telling me to add a payment method . What to do?

I had the same problem and found a bunch of others did, too. Unfortunately all the posts had no responses! Anyway, I previously had my payment method linked to my paypal. I tried changing it to my credit card and it worked. Don't know if there's a bug with using paypal but that seemed to be the culprit for me. Good luck!

HT1203 i have tried this 6+ times to "How to share music between different accounts on a single computer" on my wifes mac and can not get it to work!! On my PC no problem but on the MAC it will not work, follow the instructions to the T but no go????

i have tried this 6+ times to "How to share music between different accounts on a single computer" on my wifes mac and can not get it to work!! On my PC no problem but on the MAC it will not work, follow the instructions to the T but no go????

It is almost as if the program does not exist on my computer. If I search for it, the only thing that comes up is the installer. I cannot find it anywhere despite the fact I have installed it numerous times, uninstalled it and conducted a fresh install, and the Adobe website checks says that it is installed.

I have a lock icon on my email/gmail account and can not get emails..it says file in full

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