I have a lock symbol over my email address, how can it be remove so I can see the rest of my folders

Hi, I have 12 more folders that I could see and use yesterday. Now they are not there, and I have a lock symbol over my email address. Is this preventing me from being able to see the other folders? Or is this another issue that you tell me how to correct?
Thanks,
H.p

Separate Issue;
Your System Details shows;
Installed Plug-ins
Shockwave Flash 15.0 r0
Shockwave Flash 17.0 r0
Having more than one version of a program may cause issues.
Grab the uninstaller from here:
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]'''
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]'''
Then reinstall the latest version.
Flash Player '''Version 17.0.0.134<br>https://www.adobe.com/products/flashplayer/distribution3.html'''

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