I have a lot of trouble displaying video stills and movies. a lot of the time they will not appear at all.

On yahoo email window I have the screen freeze up for no apparent reason. Also videos will not display or play. when I go to my Google browser they(videos) work fine.what do I need to adjust?

Start with this, '''''Firefox > Add-ons'''''. Select '''''Plug-ins'''''. At the top above
the first plug-in is a '''''link to update your plug-ins'''''. Use it. After, check
your computer for mal-ware. Lastly,
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
Let us know how things turn out.
================================================
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Similar Messages

  • I have CC and while attempting Light Effects, the Layer will appear in the layers panel, but the option bar will not appear and neither will the Properties panel. All my preferences are set correct, and my computer has a compatible video card and RAM. Ple

    I have CC and while attempting Light Effects, the Light Effects Layer will appear in the layers panel, but the option bar will not appear and neither will the Properties panel. All my preferences are set correct, and my computer has a compatible video card and RAM. Please help!
    I tried to delete the layer attempt again. I am in a Photoshop class, but the work is all online, so all my teacher is going to do is send me to this site. I am trying to edit a photo for this class, and without this working, i go to filter>render>light effects. the bar and panel will pop up for about 2 seconds, then disappear. How do i get the options bar and properties panel to display?

    I was about to suggest resetting LE from the Workspace drop-down top right corner, but if you can't see the Options Bar, I guess that is not going to happen.  The normal Tool reset is grey out for LE, so it might be a case of resetting Preferences.
    Reset Preferences
    Windows — Hold down Shift Ctrl Alt immediately after starting Photoshop
    Mac — Hold down Shift Cmd Opt immediately after starting Photoshop

  • I have a disconnect between my external hard drive and lightroom 5.6.  The recommended steps do not connect 11000 photos on the hard drive.  How can I connect?  I am concerned I have lost my edits in lightroom.

    I have a disconnect between my external hard drive and lightroom 5.6.  The recommended steps do not connect 11000 photos on the hard drive.  How can I connect?  I am concerned I have lost my edits in lightroom.

    after some sorting out your article, I clicked on a question mark with the message find the missing folder.  This brought me to a page where I could choose a folder by year and click on it.  The question marks disappeared and the photos were available.  In some cases I had to click on the year folder for each subfolder by date.
    The find missing folders message did not bring me to the finder window in which I could click on folders in the hard drive itself.  I appreciate your help big time!!

  • The Elements 12 Mac disk works fin - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive.  I cannot find any place to tell me who to CALL to ask for a replacement!

    The Elements 12 Mac disk works fine - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive.  I cannot find any place to tell me who to CALL to ask for a replacement!

    Hi Samcat,
    You can use a download instead of the disk as an alternative: Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe you can license with your serial
    Please test the disk in another windows machine to check if it's caused by the drive or the disk. If you tested with 2 drives please start a support case, i assume Adobe will only provide downloads at this point. They are the same as the trials. If you still need a disk you can burn the trial to a disk as a backup disk. Good luck!

  • I have a new computer and have downloaded some new CD's to my music Library.  When synching the new songs will not download even though there is abundant room on the Ipod and the new songs are checked.  Could this be a Windows 8 issue?

    I have purchased another computer with the Windows 8 OS.  When trying to synch the Ipod to capture some new music I have recently downloaded, the new songs will not show up on my IPod even though I have checked each one to synch.  Any ideas?

    I have a syncing issue involved with putting music on my iphone i am also using windows 8 so who knows?...

  • I have a single song that is on my iPod Classic 7 but the artist does not appear and under "artists" in the music it doesn't appear, nor does it in albums. All the information on the song is correct the artist just will not appear. Why is this?

    All the information is correct and filled correctly, I have chacked seven times, but it still will not appear, why?

    Any funny characters in the artist or album names? I take it that it is not hiding for the reasons given in Missing Artist or Album not with others by same artist? Sort fields can sometimes cause items to be listed in a different place within the list. Can you find it using search on the device?
    tt2

  • Daughter IPOD Touch 4th lost all music from itunes, Itunes suggested to restore to factory settings. Have done so last few days, all showing 20 hours to restore then times out and starts back to 20 hours again. Will not sync at all. HELP

    IPOD TOUCH(4th gen) MUSIC DISPLAY has wiped out all my music. The music I have is all still on ITUNES but will NOT SYNC. When attempted a displayes message appeared- Cannot read contents of IPOD (my IPOD name), go to Summary tab to Restore to factory settings. When I click OK it takes me to a CLICK on RESTORE OPTION, which I did. Then it explains that I will lose all APPS, etc.. to restore. I clicked OK again and it shows my IPOD is Downloading Software Update. The only thing being it has done this for 3 days now. It starts by stating will take 20 hours, goes down to 12 or 10 and prompts OUT and when I redo the thing again it starts back up at 20 hours but continually times out. *Also, in case it matters ,the SYNC option on my IPOD in ITUNES is Highlighted as to where I cannot use that option. Everytime I start it back up I get the same message (Cannot read contents of IPOD, go to Summary Tab,etc..) Help.

    http://support.apple.com/kb/HT1808
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.
    Please do not post with large italic font.  It is very annoyint.

  • When I plug in my sony hdd handycam to my mac it comes up on the desktop but will not appear in iMovies. Therefore I cannot import the video I want.

    It is very frustrating. It will not come up as an option in the 'import video' window. I can only import video that is recorded from the 'in built' camera on my computer. Any one know how I can overcome this?? I would really appreciate any help.

    it takes too long... and the computer (macbook air) gets very hot when I do that. it worked 2 weeks when i tried it but as it was new then, i wasn't paying attention at how or what I did to get it. So I know the camcorder is compatible etc. And I don't think I changed settings either. It is very strange. Thanks for the reply though.

  • I have changed the name and password for my Time Capsule and now the Time Machine will not connect

    Mac Book Pro
    1TB Time Capsule.
    Yesterday I changed the name and password on my time capsule and also the name and password of the wifi network as I was having problems with the speed of the internet when using Safari on any of my devices (1 Macbook pro, 1 macbook air, 27" iMac, iPhone and iPad) all other internet services were working fine (email etc.) This seems to have solved the problem.
    However, since then, my time machine back ups will not reconnect and there is no option for me to reconnect to the existing back up for my macbook pro.
    When I enter the time machine preferences it shows as below that there are no back ups.
    Then, when I go to select a drive to use which should be the MacBook under the Backup disks the only option is for me to Remove Disk...
    So, my question is, how do I reconnect to an existing Time Machine back up for my MacBook pro as I really do not want to erase and start all over again.
    Warning - In my naiveté, I did click on the MacBook in 'Available Disks' but I got the impression that it was about to start a whole new back up and not work with the existing one.
    (And does anybody have an inkling as to why there was a problem with Safari on all my devices? I downloaded Google Chrome and that worked fine).

    Simply reset the Time Machine.
    See A4 here http://pondini.org/TM/Troubleshooting.html
    You can then mount the TC disk in finder after you reboot the computer.
    You should be able to reselect the TC disk and then it will say it is going to start a new backup.
    Ignore this.. when the TM actually loads the TC disk it will discover the existing backup and continue the backup.. but it will give no hint until it actually starts that it won't start a new backup. you just have to believe it won't.. and mostly it works..
    Please also install the widget A1 so you have some idea what TM is doing.

  • Sound will not export with video in only 3 scenes, but exports fine in other scenes for the most part. In the last scene the audio does export to video, but the this scene is a video that I imported with rolling credits. the rolling credits do not appear

    The above title should explain my problem, I have been working on this for a while and I am getting exhausted

    Why not post this in the iMove forum area?
    http://discussions.apple.com/category.jspa?categoryID=141

  • I have an ipod touch 4th gen and I have songs on it which I cannot remove, even when I sync it and untick the songs they will not remove from the ipod, doesnt work manually either, help

    I previously had an ipod nano but now have an ipod touch, when I synced it for the first time I got songs on to the ipod which I dont want, I have tried unticking them in itunes library and this doesnt work.  I have also tried going to summary to remove manually but it doesnt show any songs in this box to be removed.  Can anone help please.

    Is your device recognized by your computer? If yes, copy the pictures and videos as shown in this article:
    Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer
    If it is not recognized, try this first: iOS: Device not recognized in iTunes for Windows
    Disable autosync in iTunes, right click on it in the device list and choose "transfer purchases" to copy apps and other media bought in iTunes to your new library.
    Do the same again and choose "backup", to create a manual backup without syncing.
    Since your device will be erased due to the new iTunes library during the first sync, you can use this backup afterwards to restore your settings and data.
    Set up at least one contact and event on your computer before you start, to be able to merge calendars and contacts.

  • I have a Mac OS X 10.5 desktop and I use wireless. My wireless keyboard will not let me type numbers or letters? HELP

    I have a Mac OS X 10.5 and I use wireless set up. My key board does not respond when I try to type anything. I have changed the batteries in the keyboard and mouse, to no avail. Consequently, I cannot put in my wireless password to reactivate my internet.
    Thank you

    Hey avataylor329,
    Welcome to Apple Support Communities, and thanks for the question. Since you’re having trouble with your wireless keyboard, check out the link below. It'll go over troubleshooting steps that should resolve the issue.
    Troubleshooting wireless mouse and keyboard issues
    http://support.apple.com/kb/ts3048
    Have a good one,
    David

  • I have itunes 11.1.4.62 and both my ipod touch that tells me it has the latest update and my iphone 4s with the latest update will not show up, why is this so difficult?

    Why wont my iphone 4s or my ipod touch sync with itunes 11.1.4.62? It wont even recognize that ive plugged it in, it only charges while itunes has no idea its there.

    I've had this exact problem for about 2 weeks. neither my iphone 4s, ipod touch, or any of my friends iphones and ipods wont even show up in itunes. i click Sync the file column and its greyed out not detecting anything. all apple did was say "reinstall" it. i did about 3 times before calling.... then they said check to see if its all up to date. which everything is. they had nothing else to say.
    also since iOS 7 came out my iphone 4s wont connect to wifi. that option is just greyed out. my battery can go from 100% and untouched unplugged and sit on my desk for an hour and itll somehow be at 23% battery. apple gave me a new phone and did the same exact thing. idk what theyre doing over there.

  • I sync videos (.mp4 and .3gp format) and most of the time they do not sync.

    Some times they sync and sometimes not. Sometimes they are hidden unless I search for it and open from the search screen. I sync it as a .3gp .mp4 .m4v .wma. I Tunes adds and converts as needed. I Pod touch has at least 15GB free estimated after clicking on the add shows/movies/music on Computer I Tunes to add to I Pod. ITunes is not set up to manually manage.

    This is happening to mine too.... I posted a comment and I dont understand why so if you find an answer it would be great if you would let me know
    Thank You

  • Quite a lot of my music will not appear in the 'artist' list.....

    i can only access it through the 'songs' list. Has this happened to anyone else and does anyone know how to fix it?
    Thanks

    There are usually two things that contribute to songs not appearing under Artist on the iPod, both due to information either in or missing from the Get Info>Info tab against the song in iTunes. 1) the song has no album name associated with it or 2) the song is marked as part of a compilation.
    If tracks are missing an Album name in the Info tab, this information needs to be filled in. The no album one is a bit quirky as the songs will appear under certain circumstances (for instance I read somewhere that if you have at least two tracks with different album names the rest will appear), however the simplest remedy is just add None or Miscellaneous to all the blanks in place of a title. See this link for more detail: I don't see some of my songs when browsing by artist on my iPod
    Also if the tracks are ticked in the Get Info>Info tab as part of a compilation, they will not appear under Artist on the iPod. Highlight a song in iTunes that you know is not appearing correctly on your iPod. Right click on it and choose Get Info and click the Info tab (alternatively choose Get Info from the File menu), if "Part of a Compilation" is marked untick it and afterwards update your iPod, you should find it now appears as normal. Setting "Compilations" on your iPod main menu prevents you getting lots of single artist entries when you load an album by various artists.

Maybe you are looking for