I have a mac and have downloaded adobe several times and it still won't let me open online documents. when i try it says i need to agree to the user agreement and try again
I have a mac and have downloaded adobe several times and it still won't let me open any online documents. when i try to open the document it says I need to agree to the end user agreement
yes and when I push the icon to download and go through all 3 steps it says this version is already downloaded. so i close the browser and try to download the document again and it says the same error
Similar Messages
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I have 3 macs can i download it 3 times for free?
i have 3 macs can i download it 3 times for free?
You need to pay once; as long as the other Macs are registered with the same ID at the store, yes you can use it on the others.
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I forgot my security question answers and answered wrong too many times so now it won't let me download anything even though I know my password, what do I do?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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I just bought OS X Lion and now it says I need to go to the App store and pay even more money to get a newer iPhoto for PhotoStream to work between my iPhone and my computer. Is this a rip off to make us pay more $ or is there another way to update iPhoto?
Yes, you’ll need to upgrade to the latest version of iPhoto for $15. That is the only solution. You can read here if you wish: http://www.macworld.com/article/160380/2011/06/icloud_what_you_need_to_know.html
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Hi. A very much help needed.
- iTunes keep showing unknown error (48) while restoring my iphone 4s
- I've already re-install iTunes various times
- Already delete previously downloaded 8.3 ipsw and re-downloaded it countless times
- Changed and edited hosts in windows drivers as per shown on guides
but... to no avail!!!!
I am now without any phone to be used.
HELP ME PLEASEHello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all settings and content. now my iphone blocked out(not responding) with only the apple logo. I tried DFU mode several times but itunes still not recognizing the iphone. I previously backed up before. Help...what do I d now? thanks
Hi there tifachristie,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
I am trying to transfer my old photos from a mac from 2008 and it keeps telling me to uodate my iphoto (on my brand new mac) so i downloaded, as told and it still wont work. Keeps telling me to update.
You have to download and RUN the library updater. Applications folder ==> utilities and double click on the library updater then after it runs launch iPhoto to complete the upgrade
LN -
I'm getting the message, "Your Apple ID has been disabled," when I try to make a purchase. I reset my password as directed (several times) and updated it in my account, but I'm still getting the same message. What do I do?
You need to contact support:
http://www.apple.com/support/itunes/ww/
Enter country and select bottom contact support link on the left on the next page that loads.
AC -
can't open my photo library after upgrading to iphoto 11. Is it possible to download iphoto 9.0.1 after installing '11. Have followed all the other instructions and am in a loop which doesn't allow me to access iphoto or my photos.
when iphoto wouldnt open we read the trouble shooting info and it said that we may have needed to download 9.0.1 if we had an older version. We obviously didn't download it before the upgrade and wondered if it would cause problems or indeed solve the problem if we downloaded it now!
When we try to open iphoto is says:
To open your library with this version of iphoto it first needs to be prepared
To prepare the library use the iphoto library upgrader available from Apple.
We have downloaded this twice now and it still sends us this message when we try to open iphoto. -
When syncing app, a window pops up saying to authorize this computer, When I authorize the computer, I am told it already is authorized. Then the same window pops up again. Is there a cache that can be emptied or what can I do to sync my ipad. Thanks
Deauthorizing won't delete anything, and all your purchased content is safe. You will just have to reauthorize any of the other computers that get deauthorized along with your computers old machine id.
To get your purchased content back on that computer, just use iTunes to redownload it (http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US). Of course, music you ripped from CD or got from another source you'll need to copy those files back over. -
I am trying to set up my daughters ipod touch after resetting it to factory settings. So I am trying to sign in using an apple id. It says won't connect to the servier, but I have other wireless devices connected, so I know my wi fi is working. What now? Thanks
Return it and get a refund. Without the prior owner's Apple ID and password that device is useless. Find My iPhone Activation Lock- Removing a device from a previous owner’s account. You were screwed by the ignorance of the pawn shop owner.
<Edited by Host> -
Okay so . . . just bought a new Mac OS X because my last MacBook Pro burned up. I was luckily able to put everything on an external hard drive. But when I try to play my movies from the hard drive or any other DVD that were downloads that are AVI it says "QuickTime Player can't open "Genetic Roulette_(360p).avi" because a required codec isn't available." So I went ahead and followed the instructions and download the DivX but it still will not play. Can anyone out there help me?
Download and install VLC. http://www.videolan.org/vlc/index.html and get rid of DivX.
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I have iPhone 4 and I changed setting to voice just curousity and now I can't even log in my passcode. Saying screen lock pls, help
Hello Scorpio2013,
There are a couple of ways to disable VoiceOver: from iTunes and directly on the device itself. I've linked an article that contains steps for getting to a point at which you can disable VoiceOver.
iPhone: Configuring accessibility features (including VoiceOver and Zoom)
http://support.apple.com/kb/HT3577
VoiceOver
If VoiceOver is on and you want to turn it off from the device instead of from iTunes, remember that a double-tap acts like a single tap and you need to use three fingers to scroll when VoiceOver is on:
Press Home.
Tap Settings. Then double-tap Settings.
Tap General. Then double-tap General.
Use three fingers on the screen to scroll to Accessibility.
Tap Accessibility. Then double-tap Accessibility.
Tap VoiceOver. Then double-tap VoiceOver.
Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.
You can configure the device to display options for VoiceOver, Zoom, or White on Black when you triple-click the Home button. This feature is off by default; to enable it, tap Settings > General > Accessibility > Triple-click Home.
Cheers,
Allen -
I Have tried everything and it still won't let me open anything in Safari. I have reset the Mac and router. It's just not working.
This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
If that's not what you see, post the contents of the window. -
Agent Logs out and Logs in back several times
Hi,
Agent Logs out and Logs in back several times without his intervention. this was observed with one agent. Any idea what would be causing? We use a custom CTIOS client and we observe that only one agent had this problemHi,
Do you have access to the client desktop and the CTIOS server logs ? Look for the network related errors, sometimes the process in ICM might be giving up..
regards,
Shravan
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