I have a Mac Book Pro that will no charge. The charger works fine as it will charge another MacBook that I own.
I have a MacBook Pro that will not charge.
The charger works fine as it will charge other MacBooks.
The computer has no power now so it is completely dead.
Any help is appreciated.
Your appointment for an evaluation at the genius Bar is FREE, in warranty or out. Physical Problems like this is what they are best at.
Similar Messages
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I have Mac Book Pro 17 which starts but the display is too dark to see. I have separate display connected, but no signal to it. I need help. Thanks.
The tv is a extended display on your mac like a second moitor you want to mirror them (same thing on both)
This should help you -
I have a mac book pro with Boot Camp that also runs windows. I upgraded to Lion and now the mac side crashes/freezes periodically, especially iphoto. I am told by the genius' that I probably need to "clean" it and reinstall lion using the "recovery drive" which resets everything back to default and reinstalls the lion operating system. My question is will this also delete the "windows" partition drive and all that data too. If so that will be a huge pain in the ___ to back up and reinstall boot camp and windows. I want to shoot the lion.
There is no system like Acronis for the Mac platform. You can try using the buiilt in Disk Utility to create an Image of the complete Mac drive but I have found that this does not work very well as on tryiing to restore it gives errors sometimes.
You can use SuperDuper or Carbon Copy Cloner to create a bootable Clone of your system partition. But that is only for the System partition and not the complete drive.
If you use Boot Camp to install Windows on your Mac neither of those two programs will clone the Windows side.
Neither will Disk utility as Mac's can not create or write to a NTFS partition. So some other program is need for that. -
I have a mac book pro i7 2.00Ghz and 4Gb RAM. I want to run at the same time Omnisphere,Trilian and BFD 2. Will it work fine? Anybody that has some experience? Thanks
Well this is not a problem I have already bought one, my great worry is the processor and the memory..
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i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?
You have to add another email address on one of the two devices that you can use as the "You can be reached for FaceTime at" contact address and then remove/uncheck the Apple ID email address as the contact address on that device. The way you are currently setup is like to trying to call yourself on your on phone - from your own phone.
Using the iPad as the example go to Settings>FaceTime>You can be reached for FaceTime at>Add another email address. Then add a working email address in the next window. Apple will verify the email. Go to the inbox of that email account, read and respond to Apple's email in order to complete the verification process.
Go back to Settings>FaceTime>Uncheck the Apple ID email address and make sure that the new email address is checked/selected (you will see it being verified again) and that new email address will be your contact address for the iPad. -
I have a mac book pro that i bought in late 2009. My current software is snow leopard version 10.5.8. I would like to get the new lion operating system but I cant without first getting the latest version of snow leopard. however when I go to update my software it doesnt show that any update is available.
10.5.8 is Leopard, not Snow Leopard. You need the Snow Leopard DVD;
You can get it only by phone now from Apple.
In the US, call 1-800-MY-APPLE and ask for a sales assistant. Last quoted price was $19.99 for the single-user and $29.99 for the family licence.
For other countries, check here; http://support.apple.com/kb/HE57
Don't forget to ask for Sales; the tech support guys can't help.
If you want Lion, rather than Mountain Lion, the same Sales team can give you a download code to use at the Mac AppStore.
To get the App Store, you need to update your new Snow Leopard from 10.6.3 (which is the version on the installer) to 10.6.8 with the combo update; http://support.apple.com/kb/DL1399
Be warned that the upgrades will render a lot of older software unusable, and will need new drivers for printers and scanners in all likelihood. -
have a mac book pro that crashed. ran disk utility to repair. comp booted and ran for short time. then crashed. ran repair again. disk utility said it could not repair disk and needed to format and start again.
comp said it could not unmount disk and now when comp trys to boot all i get is a question mark on the screen. helpErase and Install
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU after formatting completes and return to the installer. Install Snow Leopard.
5. After restart into Snow Leopard download and install Mac OS X 10.6.8 Update Combo v1.1. -
i have photshop cs3 for windows but i now have a mac book pro and would like to install it on my mac where can i go to download it for mac and will my prod key work ?
Serial numbers for older versions do not work across platforms.
At one time, when the product was current, you could get Adobe to switch you to the other platform, but I don't know whether Adobe will do that for old versions. I do know it's not going to work if you try to use your Windows license for a Mac installation.
-Noel -
I have a Mac book pro that is giving me the note that it is full.... Trying to back it up...... It's freezing
How full is it? Go to
> About This Mac > More Info… > Storage
Report the free space and the total size of the storage: xxx GB out of xxx GB.
Recovering Disk Space
If you have less than 10 GB you definitely need to delete or offload some files or purchase a lager disk or SSD (see below). You may want to maintain at least 20 GB of free space so when your disk starts filling again it will have some room before it hits that 10 GB mark again. More headroom is better. If you let the space fall much below 9 GB you might not be able to boot your machine.
Initial easy steps to gain disk space:
- Delete all files in the Downloads folder.
Empty the Trash.
- Start iPhoto.
Empty its trash.
Restart.
- Restart in Safe Mode:
Restart the computer.
As soon as you hear the chime press and hold the right shift key.
Be patient. Hold it down until you see the Apple icon.
Empty the trash.
Restart in normal mode.
- Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the drop down menu.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
- Empty the Trash.
- Restart.
- Re-index your system disk (Macintosh HD):
http://support.apple.com/kb/ht2409
Additional reference on freeing disk space:
http://pondini.org/OSX/DiskSpace.html
How much disk space is available now?
Normally you should backup before proceeding to delete other files but at this point it may not be possible. Having taken the steps above will the backup compete now? If not, stop, post back, for emergency data protection procedures and/or how to free more disk space. -
i have a mac book pro with os x 10.5.8.......sometimes will not load google or yahoo, or any other search engine, but will load regular sites.....why is this?
Check System Preferences - Accounts
Choose you account - login items: If iTunesHelper
shows up - remove it it will prevent re-installation.
It did not have iTunes in the list, just mail and iCal alarm. Deadlines and emails are vital in my home office.
Now that I think about it, adding Mail to the list was the only thing that I had changed to the computer when this happened, but I can't imagine how that would alter permission to install on the OS.
Eric
Note: I saw a G5 1.2 for $1,500 CAN. I was tempted. -
I have a mac book pro that both USB ports have stopped working one about a year ago and one recently. Is it possible to connect to another one of the other MBP's ports with a cord that ends with a USB port?
Thank you For your time and thoughts!
I went by the Apple Store and they told me that there was a "Flat Rate" repair service for this particular part where they would replace the logic board along with the USB ports for $350. Seems like best avenue. All of this would have been moot but my wifi in the computer also doesn't work so I was using my phone as a hot spot and tethering it to the computer for Internet access when the last port quit. This left me with no internet and no printing capabilities on the computer I use for my business. Basically became a nice paperweight. lol
They will ship it off Monday and I should have it back Thursday!
Again, thank you! -
i have a mac book pro and it is having a lot of problems.apple has told me they will replace my laptop but now they are saying they wont replace coz i stay in india. wats d use of warranty then if they cant correct a laptop in india
rsb_cul_hunk wrote:
i have a mac book pro and it is having a lot of problems.apple has told me they will replace my laptop but now they are saying they wont replace coz i stay in india. wats d use of warranty then if they cant correct a laptop in india
You'll have to read the terms of your warranty for India and see what your availalbe options are.
There are plenty of service providers in India, so that's not a problem.
Your location isn't a problem, what likely happened is your out of warranty period or you purchased the machine through another country and it got registered with a different warranty period. Once Apple discovered your in India, the warranty for that country is applied.
For instance in the EU the warranty period is 2 years by law, so Apple has to honor that. But elsewhere it's 1 year and perhaps that's why you were denied replacement. Not because your from India, that the warranty period for machines in India is one year, like it is for everyone else.
I guess you could fly to the EU and then make a warranty claim from there, but it's already too late, your machine and conversation with Apple was already recorded.
Now if your indirecting asking folks here to service your machine by shipping it to the EU, you better watch yourself around here.
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IMAC DVD Player does not recognizing dvd movie . I have an IMAC (10.7.4) using DVDPlayer (vers. 5500.26.11) and it will not recognize/play a dvd movie...it thinks it is a blank dvd. The IMAC will play rented dvd movies. The dvd movie plays fine on my Mac Book Pro (10.6.8) on the Pro's DVDPlayer (vers.5.4) abd in my external Sony DVD Player The dvd move was made/burned on a PC. Why will a dvd movie play on my Macbook Pro and not my IMAC?
Hello:
This is not an area I have much experience in......I rarely insert DVDs and I have never had a similar problem.
When the DVD is in the drive (and DVD players is open) click on File>get disk info.
Barry -
I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife uses the 13" and now wants to change the Apple ID on the 13" to her Apple ID. How do I do this and not loose the information on that computer?
Hello Teddy53149 and welcome to Apple Support Communities,
Follow this procedure:
Change your OS X account name and home directory name - Apple Support
As they recommend and as always when you're messing with administrator accounts back everything up first. -
i have a mac book pro, an ipad and an iphone. i have an icloud account that allows my iPad and imac to sync. but my mac book only has a connection to 'mobile me'. how can i include my macbook with my other devices? help! thanks
You need OSX 10.7.2 or higher in order to access icloud. The mobile me account is now defunct (it closed down more than a year ago).
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I have my Mac Book Pro with the OS Yesomite since a month and I am feeling that my mac is getting slower than before a month. I want to install OS Lion on my mac. I think i have a DVD of OS Lion which comes when i bougnt Mac laptop in 2011. Should i install OS Lion? What wil happen if i install OS Lion, do i lost my Applications or ...????
Hi, the last install dvd that came out for mac's was Snow Leopard,10.6.3. Lion is a download from apple. You cannot just install it over Yosemite. You would have to backup your drive to save files you want and do a clean install. You might want to look into getting more memory. You can run 8 Gig"s of memory on your Macbook Pro.If your Macbook Pro is getting really slow you might want to download EtreCheck and then post the results here.http://www.etresoft.com/etrecheck Check out this article. http://support.apple.com/kb/PH19031
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