I have a Mac Book that I purchased in 2009 and all of my system updates are good and it keeps shutting off and when in use it keeps asking me if I want to shut it off... Then it keeps turning on and off on its own. What doI need to do?
Please help! I cannot figure out how to get the computer to stay on!
With the information provided, I can only guess. My guess is hardware problems, either bad motherboard or RAM.
You tried running the Apple Hardware Test from the install DVD for you Mac.
Allan
Similar Messages
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I have a mac book that will not open up DVD's recorded with a presentation. I install the disc in a HP / windows 7 and it works fine. I had my hard drive replaced and since then I cannot open up DVD's. Was there a application that did not get installed? And if so what is the process.
You need DVD Player. It should be in your Applications folder. If it is in there go to System Preferences>CDs & DVDs and for "When you insert a video DVD" make sure DVD Player is selected.
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I have a Mac Book thats 4 years old, its white.
I would like to know how to download free music and movies, please?
Do you have specific problems downloading?
If you do, and need more help, post back with info about your computer. Click the black Apple icon on the top left of the screen and select About This Mac. That info is a good start to tell us about your computer. -
HT201364 I have a Mac Pro that was purchased 8/06. How can I upgrade to Mavericks?
Is there any way to upgrade tp Mavericks on a Mac Pro built in the summer of 2006?
No.
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory
8 GB or more of available space -
have a mac book pro that crashed. ran disk utility to repair. comp booted and ran for short time. then crashed. ran repair again. disk utility said it could not repair disk and needed to format and start again.
comp said it could not unmount disk and now when comp trys to boot all i get is a question mark on the screen. helpErase and Install
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU after formatting completes and return to the installer. Install Snow Leopard.
5. After restart into Snow Leopard download and install Mac OS X 10.6.8 Update Combo v1.1. -
I just purchased a camera packaged with Adobe photoshop Elements 11. I have a mac book air- which does not have a cd drive. The package did not come with a code or anything that would provide me with another way to install photoshop that came with my camera. Is there any other way i can install this on my camera without using the provided cd or buying the software again?
That doesn't help the user with the serial code though.
There has to be some kind of code somewhere within the package. The disk itself does not contain one. You can look here for help with finding your serial number:
Find your serial number quickly -
have a Mac Book and purchased a Bose system that uses an antenna to play music from the the laptop - it works great, but the computer times out and shuts down - Help
Check in "System Preferences">"Energy Saver" to see if you have the "Computer Sleep" bar set too low.
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i have a mac book pro and it is having a lot of problems.apple has told me they will replace my laptop but now they are saying they wont replace coz i stay in india. wats d use of warranty then if they cant correct a laptop in india
rsb_cul_hunk wrote:
i have a mac book pro and it is having a lot of problems.apple has told me they will replace my laptop but now they are saying they wont replace coz i stay in india. wats d use of warranty then if they cant correct a laptop in india
You'll have to read the terms of your warranty for India and see what your availalbe options are.
There are plenty of service providers in India, so that's not a problem.
Your location isn't a problem, what likely happened is your out of warranty period or you purchased the machine through another country and it got registered with a different warranty period. Once Apple discovered your in India, the warranty for that country is applied.
For instance in the EU the warranty period is 2 years by law, so Apple has to honor that. But elsewhere it's 1 year and perhaps that's why you were denied replacement. Not because your from India, that the warranty period for machines in India is one year, like it is for everyone else.
I guess you could fly to the EU and then make a warranty claim from there, but it's already too late, your machine and conversation with Apple was already recorded.
Now if your indirecting asking folks here to service your machine by shipping it to the EU, you better watch yourself around here.
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I have a mac book pro with retina,I haven't turned it on in a couple of months.no problems then, now when I try to turn it on i only get apple logo and progress bar. After a few mins the laptop just turns off and nothing eles.any help would be appreciated thanks
I linked to it above, but here is another link.
http://support.apple.com/en-us/HT201262 -
i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?
You have to add another email address on one of the two devices that you can use as the "You can be reached for FaceTime at" contact address and then remove/uncheck the Apple ID email address as the contact address on that device. The way you are currently setup is like to trying to call yourself on your on phone - from your own phone.
Using the iPad as the example go to Settings>FaceTime>You can be reached for FaceTime at>Add another email address. Then add a working email address in the next window. Apple will verify the email. Go to the inbox of that email account, read and respond to Apple's email in order to complete the verification process.
Go back to Settings>FaceTime>Uncheck the Apple ID email address and make sure that the new email address is checked/selected (you will see it being verified again) and that new email address will be your contact address for the iPad. -
itunes was on mac book that crashed. Trying to move music and podcasts to wifes windows 7 pc. Followed all steps for importing purchased items. Only a portion of purchased music was transferred to new computer. What to do???
JustMeAndYou,
For what it's worth ...
Apple's policy is clear: iTS purchases can be downloaded only once. It is your responsibility to make back-ups . (For most people, this will involve either CD's/DVD's or an external drive .)
That being said, at their discretion they have made one-time exceptions to this policy. You can ask for an exception by submitting the form on this page:
http://www.apple.com/support/itunes/store/browser/
Good Luck! But whatever the response from Apple, remember:
Your music is valuable - please back it up! -
I have my Mac Book Pro with the OS Yesomite since a month and I am feeling that my mac is getting slower than before a month. I want to install OS Lion on my mac. I think i have a DVD of OS Lion which comes when i bougnt Mac laptop in 2011. Should i install OS Lion? What wil happen if i install OS Lion, do i lost my Applications or ...????
Hi, the last install dvd that came out for mac's was Snow Leopard,10.6.3. Lion is a download from apple. You cannot just install it over Yosemite. You would have to backup your drive to save files you want and do a clean install. You might want to look into getting more memory. You can run 8 Gig"s of memory on your Macbook Pro.If your Macbook Pro is getting really slow you might want to download EtreCheck and then post the results here.http://www.etresoft.com/etrecheck Check out this article. http://support.apple.com/kb/PH19031
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I have a mac book air. Have had no issues with any virus before but today my safari page keeps directing me to a page which says " cyber crime" posing to be by Cheshire Police AUthority uk metropolitan police.Tells me that I have 24 hours to pay a 100 pounds.Using my ipad I looked it up and it appears to be a very common virus.I am worried about my Mac(relieved at the same time that I am not a cyber criminal
!) so anyway what should I do.I tried to fonce quit and then open safari but only that page keeps opening up.Looking up online their was a suggestion to reset safari, but I am unable to click on the reset safari tab as the pop up for stay on page keeps coming up.i have switched off my lap top now.But am really worried.How can I get rid of it?It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily.
Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize. -
I have a Mac book pro that is giving me the note that it is full.... Trying to back it up...... It's freezing
How full is it? Go to
> About This Mac > More Info… > Storage
Report the free space and the total size of the storage: xxx GB out of xxx GB.
Recovering Disk Space
If you have less than 10 GB you definitely need to delete or offload some files or purchase a lager disk or SSD (see below). You may want to maintain at least 20 GB of free space so when your disk starts filling again it will have some room before it hits that 10 GB mark again. More headroom is better. If you let the space fall much below 9 GB you might not be able to boot your machine.
Initial easy steps to gain disk space:
- Delete all files in the Downloads folder.
Empty the Trash.
- Start iPhoto.
Empty its trash.
Restart.
- Restart in Safe Mode:
Restart the computer.
As soon as you hear the chime press and hold the right shift key.
Be patient. Hold it down until you see the Apple icon.
Empty the trash.
Restart in normal mode.
- Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the drop down menu.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
- Empty the Trash.
- Restart.
- Re-index your system disk (Macintosh HD):
http://support.apple.com/kb/ht2409
Additional reference on freeing disk space:
http://pondini.org/OSX/DiskSpace.html
How much disk space is available now?
Normally you should backup before proceeding to delete other files but at this point it may not be possible. Having taken the steps above will the backup compete now? If not, stop, post back, for emergency data protection procedures and/or how to free more disk space. -
I have a mac book pro running Lion 10.7.4 and every time I use Google Earth The computer crashes by lowering a black curtain and then asking me to hold the power button down until it closes and press the power button again to restart it. Can I fix this? It bugs me when I'm looking at real estate.
I really don't have an answer for that one. I guess that while trying to get things working correctly, I would use the most basic monitor I had which in your case would be the Eizon using the Thunderbolt port and adaptor.
When you boot into Safe Mode the startup is quite slow, but you should get the Apple logo and then the spinning gear below it (release the SHIFT key when it appears.) Then after a little more time you should see a gray progress bar appear below the spinning gear. When that disappears the computer will startup to a login screen.
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