I have a mac i have Acrobat 9 Pro now says I need to license it.

I have license but won't let me.

I have OS X version 10.9.4
I happens on startup and then gives me an error message.
The same thing happens with Soundbooth CS4
"Pastor Ken" Hipsley
Children's Pastor
Hibernia Baptist Church
[email protected]

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I have Acrobat 9 Pro Extended trying to install Adobe Presenter

I have Acrobat 9 Pro Extended trying to install Adobe Presenter can someone tell me where the serial # is located as there is none on the box although there is one for Acrobat.. thanks

Hi there. I'm having the same issue, and it appears a few others in the forums are as well. The jist of it all seems to be that when you try to install presenter from acrobat extended, a message pops up saying that powerpoint is not installed. So like me you go to Adobe support, see that there is a download for MS office 2010 powerpoint, and download it. This is the kicker though, it seems that this is a stand alone version you have just downloaded requiring its own unique seriel number, (one you have to buy) and will not activate in combination with Acrobat Pro extended in any way shape or form.
I have uninstalled, reinstalled, attempted to patch, but it will not allow me to, as presenter is not installed! Then I have tried to look at the presenter file within adobe folders, but alas its not there as I can't install it, I can't fiddlle or patch it in any way shape or form. This appears to be other peoples problem as well. Argghhhhhh!
I'm not sure of the work around for this is, hopefully they will sort it out soon, this programme is not cheap!!!!
Unfortunatly for me tech support is now closed until next week, but in your time zone it may be different.
I hope this gives you some background to the why you are having the problem, although not solving it for you.
Regards,
Keiran.

I have Acrobat extended pro 9.0 and cant install it properly

I have Acrobat extended pro 9.0 and cant install it properly

Are you logging in as the administrator and disabling anti-virus? Is it a S/N issue. If so, you may have an upgrade version and need the S/N from the previous version to register Acrobat. We need to know the message as mentioned by TSN if we are to help further.

If I have Acrobat 9 Pro, do I need to keep a current version of Adobe Reader?

I'm trying to reduce the amount of extraneous stuff on my hard drive. Is there any reason or benefit to keeping a copy of Adobe Reader if I already have Acrobat 9 Pro installed and updated?

Bill,
Thanks for the quick reply. That is what I figured.
All the best,
Robert

I have Acrobat 9 Pro and when I print hard copies of my PDF letters drop off from sentences throughout the document. Any idea why and how to fix this problem?

I have Acrobat 9 Pro and when I print hard copies of my PDF letters drop off from sentences throughout the document. Any idea why and how to fix this problem?

Hi,
We’re using Windows 7 Professional, Service Pack 1 and system type is 32-bit operating system.
Ange

Hi hope somebody can help? i have acrobat 6 pro, worked well for last two years but then just stopped working. Have reinstalled but still will not open, ronning windows 7. Help please!!

Hi hope somebody can help? i have acrobat 6 pro, worked well for last two years but then just stopped working. Have reinstalled but still will not open, ronning windows 7. Help please!! Janice

Hey janicem42177174,
Adobe no longer supports the installation and use of Acrobat 6 as it is a very old version which is not compatible with Windows 7.
I would suggest you to please use the latest version of Acrobat i.e. 11.0.10 which is fully compatible with your OS with its enhanced features and functions.
You might download a free 30-day trial version of Acrobat from here:
Download Adobe Acrobat free trial | Acrobat XI Professional
Let me know how it goes
Regards,
Anubha

Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or fo

Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or four times each time this happens and have been told that the matter has been resolved - it has not! At one time I had paid inadvertently for three account for Acrobat XI Pro running at the same time - I only need 1. I'm afraid that I may have just opened a second account by mistake in order to open my files. I repeat, I only require one account. Would you please advise and assure me that this matter has finally been resolved and that I will no longer receive these notifications each month..

I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
Check the Adobe ID you use in Acrobat.
Check this Adobe ID on Adobe's to make sure that it has an active subscription.

I have Acrobat X Pro. But it won't open because something is missing.

Hello,
I have a problem..
I have Acrobat X Pro at my HP (Windows 8.1). but it won't open. some file is missing he says. but i have nothing done about it. only installastion and nothing more. can someone help me?
I have a screenshot.
Please help me?

Hi Sophie ,
I would request you to please unistall Acrobat with the help of cleaner tool .Here is the link for the same.
http://labs.adobe.com/downloads/acrobatcleaner.html
Then try installing back again .Refer to the following link download Acrobat X pro .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Let us know how it goes .
Regards
Sukrit Dhingra

I have two "MACs" and Final Cut Pro 7. I need a license to use this same software on both "Macs" How do I get it?

I have two "MACs" and Final Cut Pro 7.
I need a license to use this same software on both "Macs"
How do I get it?

You don't. You can install the same copy of FCP-7 on two macs (as long as you own both macs). You can't operate both copies at the same time.
MtD

I have Acrobat/Adobe Pro, why does it ask me to sigh in or subsribe when I go to convert a file?

I have Acrobat/Adobe Pro, why does it ask me to sigh in or subsribe when I go to convert a file?

You need to sign in to validate your subscription or serial number. Have you already done this once, and it still is asking?
Sometimes with Creative Cloud, I find that I get signed out and have to sign back in. This shouldn't be an issue for a serial number based version, once you've provided your Adobe ID.
mh++

I have Acrobat XI Pro installed from having updated to Adobe Design.NIs it necessary to replace this

I have Acrobat XI Pro installed from having updated to Adobe Design. Now that I am a CC user, Is it necessary to replace this with Acrobat XI Pro from CC to be notified of updates?

no, you're good.

I have Acrobat X Pro on my old laptop and want to transfer to my new but have forgotten my serial number. What can I do ?

I have Acrobat X Pro on my old laptop and want to transfer to my new but have forgotten my serial number. What can I do ?

Hi,
If you have purchased the Acrobat via Adobe Online Store then the serial number should reflect under your Adobe.com account.
Go to http://www.adobe.com and login with Adobe ID and then click on "Manage Account".
Or else you need to Adobe Chat Support to retrieve your serial number.
Contact Customer Care
Regards,
Anoop

I was in the middle of the latest update and my iPhone now says it needs to restored will I be able to back it up first. I have photos on it I can NOT loses

I was in the middle of the latest update and my iPhone now says it needs to restored will I be able to back it up first. I have photos on it I can NOT lose

It should have backed up automatically at the start of the update process. And you should be saving photos from your phone to your computer regularly, just like you would with any digital camera. If you were not doing this you MAY lose the photos, but if your backup at the start of the update was successful you will not. Just DO NOT sync after the update, until you have restore the backup and verified that it is OK.
What error message did you get during the update? Before you restore do the following:
Reboot your computer
Connect to a USB port on the computer directly, not a hub
disable your antivirus and firewall
Launch iTunes
Finally, connect the phone and restore.

MAC OS用Adobe acrobat 9 pro(ScanSnapバンドル版)のインストール

MAC OS用Adobe acrobat 9 pro（ScanSnapバンドル版）のインストール時にシリアル番号を入力すると、「シリアル番号が有効ではありません」と表示されてインストールを完了できません。
OSはYosemiteです

必要システム要件としては10.4/10.5ですから10.10ではインストール自体できなくても仕方ないと思います。
必要システム構成： Acrobat 9 Pro

I installed windows 8 and now I have no sound. Microsoft says I need a new driver from HP,

I installed windows 8 and now I have no sound. Microsoft says I need a new driver from HP, Which is no aval. yet. how do I get notified when its avalible? My model # is G60-549DX

Have you tried your Windows 7 driver to see if it will work?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4064...
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I have a mac i have Acrobat 9 Pro now says I need to license it.

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