I have a Mac notebook and it says it's connected to wifi, but when I try to connect to any search engine it does not.  What is causing it to not actually connect.  My pc connects no problem.

It seems that all apple products used in my house at times will not connect to our wifi.  It's hit and miss.  It says I am connected, but when you try to connect to any search engine it does not.  I have disconnected and reconnected the power to the dsl provider and to our wifi units.  I have rebooted the computers.  I have reentered the password.  Still no connection.   We do not have connectivity issues with our PC products.  Anyone have any answers for me?

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • My iphone 3gs has itunes plug displayed on screen and iturnes says it needs to be restored but when i try to click restore it doesn't work what to do now?

    HELP,,,my iphone 3gs is displaying iturnes plug on screen and when i plug into computer iturnes, it says it needs to be restored but when i click on recover it doesn't complete the task my phone is stuck with itunes plug on screen. please help

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I have a ipad mini and it says that it has perect wifi yet when i go into safari it says unable to connect with the server how can i fix this?

    I have a ipad mini and i have had it for less then a year, it says that i have perfect wifi up in the left corner where the wifi is always at  but when ever i go into the built in safari it says that it is unable to connect with the server. How can i fix this because with out it connecting to the server or internet it is kind of useless to me. I do have ios7 if that helps

    The wifi symbol only indicates the presence/signal strength of wifi. Not that you are connected.
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I have an wireless printer and a new wifi router. I have set the printer and iPhone / iPad correctly to the new router but when i try to print it won't recognise the air printer. Help. All was working fine on my old router

    I Have a new wifi router and have set up my iPad / iPhone and wireless printer correctly  to the new router but I can't print from the iPad and iPhone. It keeps saying ' no AirPrint printer found'. Help please!

    Start with the most basic thing that you can try. Unplug the router from power for about 30 seconds, and restart the printer and the iPad and plug the router back into power.

  • Just lately, my iPod has been saying that it's connected to wifi, but when I try to use the wifi and use an app that requires wifi, it keeps saying things like 'Cannot connect to server' when it clearly is 'connected'. What's wrong with my iPod?

    Also, when I tried to connect my iPod to my MacBook Pro, and sync it into iTunes, 'iTunes could not connect to this iPhone.' First it's not an iPhone, and second, my iPod could sync perfectly fine before the wifi problem. Is there a way to return it back to normal; fix it? Someone please answer.

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • I have an iPad mini with 16gb and it says I only used 13.4gb but when I try to download a game or something it says not enough available space when there should be at least 2 go left

    What do I do to get back my space?

    THe game likely needs space to 'unzip' so to speak and expand. Not to mention that on a 16 gig iPad, you only have 13 and change left after you take the operating system into account. (Settings, general, usage will tell you how much room you have left)
    You can always delete some content to make room. Or if you ever synced it to a computer, download your game via the computer then sync it onto you device, you don't need as much free room that way.

  • HT1338 My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

    My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

    It depends on what iPhone you have.
    If it's an iPhone 4S or earlier, click here.
    If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
    (73384)

  • Why my iphone 4 connect to wifi, but when i open safari and search something it say i not connect.. but in the same house my sister using iphone4 too but she can online with the same router

    why my iphone 4 connect to wifi, but when i open safari and search something it say i not connect.. but in the same house my sister using iphone4 too but she can online with the same router. i go and check over the detail of the network i connected, over the ip address and subnet mask have the numbers, but over the DNS and router don't have any number...isit the problem???? i can online at any other place but just my home cant...y????

    Hey confuddled_chica!
    Try the steps in the article below to troubleshoot this issue:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • I tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it  doesnt show up on my computer

    i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it  doesnt show up on my computer

    Hi there starbaeza,
    You may find the information in the article below helpful.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    -Griff W. 

  • Hi my iphone 4s is disabled and needs to be connected to itunes but when i try to connect it to itunes a prompt appears and says the phone is locked put in a password. what can i do?

    my sons iphone 4s is saying "disabled connect to iTunes". but when I try to connect it to iTunes I'm prompted that the phone is locked and needs to be unlocked in order to connect to iTunes. What can I do?                                                                                                                                                                b

    Hello becca0523,
    The steps detailed in the article linked below can help restore access to your iPhone.
    iOS: Forgot passcode or device disabled
    http://support.apple.com/kb/HT1212
    Cheers,
    Allen

  • I have a CC subscription and had it loaded on my Mac and my old MacBook pro.  I bought a new macbook pro and turned off CC on my old laptop but when I try to load it on the new one it keeps saying I already have it activated on two devices. Help!

    I have a CC subscription and had it loaded on my Mac and my old MacBook pro. I bought a new macbook pro and turned off CC on my old laptop but when I try to load it on the new one it keeps saying I already have it activated on two devices. Help!

    Contact support by web chat or phone to reset activations.
    Mylenium

  • I have a mac notebook and time capsule.  I got a message that my startup disc is almost full.  not sure where to go from here.  if i delete files will they still be on the time capsule.

    I have a Mac notebook and back up to time capsule. I  Got a message that my statup disc is almost full and I need to delete files.   Not sure which files it means and will i lose my files if they are saved on the time capsule.

    Visit
    The XLab FAQs and read the FAQ on freeing up space on the hard drive. Also see Freeing space on your Mac OS X startup disk.
    About TM "Backup Drive is Full"
    Alert TM only deletes older files if they have been deleted from the source and when TM needs space on the backup drive for a new incremental backup. Time Machine "thins" it's backups; hourly backups over 24 hours old, except the first of the day; those "daily" backups over 30 days old, except the first of the week. The weeklies are kept as long as there's room.
    So, how long a backup file remains depends on how long it was on your Mac before being deleted, assuming you do at least one backup per day. If it was there for at least 24 hours, it will be kept for at least a month. If it was there for at least a week, it will be kept as long as there's room.
    Note, that on a Time Capsule the sparsebundle grows in size as needed, but doesn't shrink. Thus, from the user's view of the TC it appears that no space has been freed, although there may be space in the sparsebundle.
    Once TM has found it cannot free up enough space for a new backup it reports the disk is full. You can either erase the backup drive and start your backups anew or replace the drive with a larger drive.

  • My computer says I am connected to wifi, but when I go to use the internet, I am not connected. What do I do?

    I have tried to reset my wifi and use different wifi systems. I am in college, so I have tried to use the internet both on campus and in my home in Dallas, neither of which worked. I JUST WANT TO HAVE INTERNET.

    My computer says I am connected to wifi, but when I go to use the Internet, I am not connected.
    Usually when this occurs on one Wifi and Internet connection, the wifi router is working, but the router connection to the Internet Service Provider is broken. Resetting the modem or router/modem combination often results in a new connection to the ISP being established (baring any data caps limits, line, modem or ISP troubles)
    However your mentioning it's not connecting anywhere your going on wifi or Internet, which could mean your machine has been compromised and possibly blacklisted until it's cleaned up of malware, or you tried to self solve your earlier issues and messed up your Network settings.
    I tend to lesser think it's a actual hardware problem, but it might come to that eventually.
    You should test the compromised/blacklist theroy by using a Ethernet cable to the modem you know has a good Internet on and powering on/off the modem. (if a router/modem combination, then no need). If you get Internet and not kicked off in a few minutes, then your machine is fine, likely messed up Network settings are too blame.
    You can clear everything out by creating a New Location by editing locations and creating a new one, also by going to Airport Advanced > Airport and deleting all the previous connections to start over new. Reboot.
    Connect manually to your home network and save in Keychain when it asks.
    If this is all too much for you, take it to a local PC/Mac repair shop as they specialize in software/network issues.

  • My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

    My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.

    trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.

    iTunes version 10.7 requires at least Mac OS X version 10.6.8 if you're running a Mac, or Windows XP Service Pack 2 or later if you're running Windows.
    Is your computer up-to-date enough for iTunes 10.7?

Maybe you are looking for

  • Error Message when installing Logic Pro 9

    Just tried loading Logic Pro 9 on my new Mac and it gives the following error message: 'You can't use this version of the application Logic Pro with this version on Mac OS X. You have Logic Pro 9.1.1' What should I do?

  • Why can't I use the wwsto_api_session in the portal forms dev tool

    I get errors that this api wwsto_api_session is not declared whenever I try to reference it in a pl/sql block in a form. I would like to be able to add session storage variables in the form which can be retrieved by other forms called in the same ses

  • In LR 4: Error message "The file named X.arw is offline or missing" yet I can see the picture?

    I can see the pictures even after restarting the computer, but I cannot do anything with them. Can I transfer the missing files to something useable?  It was oringinally transferred via SDHC card.

  • How to upload just changes

    Hi, I'm new here, so sorry if this an easy question but... Could you please advise me how upload just changes I've made in my site? You know, there's quite a lot of pictures on my site and uploading the whole site again and again even when I made jus

  • Plant maintenance order settlement

    hi gurus activity hours confirmed on plant maintenance order 1. order Dr maintenance cost center Cr with internal activity allocation cost element. 2. actual activity price calculation 3. order settlement to cost center, at this time entry is Order b