I have a Mac OS X 10.6.8, with built in webcam and mic. Recently none of my systems recognise/detect the camera/audio. Am not sure how this happened but am hoping to reset somehow to fix. Any help/ suggestions how to do this is greatly appreciated!

built-in webcam on my Mac laptop (running OS X version 10.6.8). Today Skype would not detect my camera and YouTube won’t either. Any ideas on how to fix this?Any help would be greatly appreciated!

Hope info from this article is helpful.
http://support.apple.com/kb/HT2090
Reset SMC.     http://support.apple.com/kb/HT3964
Choose the appropriate method.
If this does not help, contact Apple.
Best.

Similar Messages

  • HT4623 Hi..I recently bought an IPAD and I absolutely love it.  I have been Skyping w/my family during this deployment for the past two weeks until yesterday.  The camera on my side just stopped working.  I am able to see my family.  Any help.

    Hi..I recently bought an IPAD and I absolutely love it.  I have been Skyping w/my family during this deployment for the past two weeks until yesterday.  The camera on my side just stopped working.  I am able to see my family.  Any help.

    Try closing the Camera/Skype app:
    1. Double-click the Home button to reveal the Task Bar
    2. Hold down the Camera/Skype app for a second or two until you see the minus sign
    3. Tap the minus sign to close app
    4. Tap area above Task Bar to return to Home screen
    If the above doesn't solve the problem, do a reset:
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  • I am having trouble installing photoshop Lightroom.  I have the S/N #... I need it to be confirmed and activated so i can receive an email to activate the system to my computer.  I am not sure how to go about doing so.

    I am having trouble installing photoshop Lightroom.  The program is installed and has some sections blocked off.  I have the S/N #... I need it to be confirmed and activated so i can receive an email to activate the system to my computer.  I am not sure how to go about doing so. 

    If you have a serial number, you simply need to enter it into the proper fields.
    Since you don't say what version of Lightroom, and what sections are "blocked off", let me guess that you have Lightroom CC, and you need to enter the serial number to turn it into Lightroom 6. Here are the instructions: Adobe Photoshop Lightroom Help | Serialize Lightroom CC trial to activate as Lightroom 6
    And if that's not the right assumption, then please give us the details.

  • I have a damaged disk and after talking to Apple Support I know I need to wipe my hard drive. I want to save as many of my files as possible, I have an external hard drive and when I boot in recovery HD, I can see my files, just not sure how to transfer.

    I'm currently running Lion OSX, and I've already tried repairing the disk multiple times. At this point I really just want to rescue as much of my files as possible.
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    Is there any critical data on the external drive?  If not, partition it so there is enough room for the operating system and a recovery tool that you buy from the store on one partition, and enough to completely recover the contents of the internal drive.  Partitioning is described here:
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  • I have $10.60 in my ITunes account. Wanted to buy a book fo $9.99 but it says I don't have enough. Not sure why this is happening...is there tax on the books?

    I have $10.60 in my ITunes account. I tried to download a bok for $9.99 but keep getting the message that I have insufficient funds for purchase and am redirected to the billing page. Not sure why this is happening....is there tax on the books?

    Yes, there is applicable tax charged on all purchases.

  • I have an ATV an iphad and want to watch the NBA playoffs. Not living in the USA and willing to pay a fee. not sure how the NBA league pass works. can someone please assist. regards, glenn

    Hi,
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    If its not available in your location then unfortunately there isn't a lot you can do

  • Ever since i plugged my iphone into the computer, all of my music has been messed up. The songs don't have the right album cover i guess they all just got mixed up somehow. i dont know but its annoying and im not sure how to fix it.

    Ever since i plugged my iphone into the computer, all of my music has been messed up. The songs don't have the right album cover i guess they all just got mixed up somehow. i dont know but its annoying and im not sure how to fix it.

    If not this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
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    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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  • I have an iPad and my sister has a Mac. I'd like to buy an app for her from my Apple ID to her Apple ID but can't seem to do it. Any help please!!!

    I have an iPad and my sister has a Mac. I'd like to buy an app for her from my Apple ID to her Apple ID but can't seem to do it. Any help please!!!!

    HI Friend,
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    PS.: I never made it before, so please have a look about this in iTunes for further information before the purchasing.
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  • My screen freezes after a few seconds on my iphone 5c and the display fades slightly so you can see faint lines in the background. I'm not sure whether this is easily fixable or a major problem. Have reset the device, but this has worked. Any ideas?

    My screen freezes after a few seconds on my iphone 5c and the display fades slightly so you can see faint lines in the background. I'm not sure whether this is easily fixable or a major problem. Have reset the device, but this has worked. Any ideas?

    To make sure that this is not software related, set it up as new device, explained in this article:
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  • Receiving pop ups to secure my files and when I log into any website i get directed to a site with a pop up regarding security.  I assume I have a virus and not sure how to fix it

    I am receiving pop ups to security sites to secure my files etc.  I assume I have a virus but not sure how to fix it.

    There is no need to download anything to solve this problem.
    You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
    Back up all data before making any changes.
    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
    Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
    Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
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    Still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates (OS X 10.10 or later)
    or
              Download updates automatically (OS X 10.9 or earlier)
    if it's not already checked.

  • My iphone 5 is showing my imessage to someone has been delievered but isnt stating that it has be read, even though those i text have the setting on. It worked just after new year but somehow doesnt seem to work not sure how to fix it :( help anyone

    please help im not sure how to fix this problem. It should work but has stopped working for some reason.

    its already sorted my friend who has it already swwitched on turned it off and switched it back on again and its working on my phone okay now just need to check with other contacts if they have it on or not but thanks

  • I have an older version of Adobe Digital Editions (around 3 years old) and was very happy with it.  Then I had problems with my Kobo Reader and asked a friend who works in IT to assist. She could not fix the Kobo but she messed up my Addobe. She downloade

    I have an older version of Adobe Digital Editions (around 3 years old) and was very happy with it.
    Then I had problems with my Kobo Reader and asked a friend who works in IT to assist. She could not fix the Kobo but she messed up my Addobe. She downloaded version three and I have an account and a password - was not able to transfer my books from my reader to version three (and I don't like the lay-out - I would prefer to stay with the old version as I also loose all my download date info..)
    But all the books I have bought over the last three years are in the old Adobe Digital and I cannot access them any more. When I use it I get the message "that the document is licensed to a different account. I can't even open the books on my computer.
    When I go to my Kobo library, I cannot also not open my books and get the message "this doc is protected by adobe digital rights management and is not currently authorized for use with your adobe. please sign in with your authorized adobe id and try again"
    I believe the problem is that I do not seem to have a digital id for my old adobe or that the Kobo is not in sync with it anymore.
    can you please help me - going on vacation in three days and cannot go without books.

    Please authorize ADE 3 with same credentials that you used with older version of ADE

  • I am trying to troubleshoot a slow iMac.  EtreCheck showed that  com.adobe.CS5ServiceManager.plist  failed.  Not sure if this is important or how to fix.  Any suggestions?

    I am trying to troubleshoot a slow iMac.  EtreCheck showed that  com.adobe.CS5ServiceManager.plist  failed.  Not sure if this is important or how to fix.  Any suggestions?

    BobHarris:  Thanks.  The EtreCheck output follows:
    Problem description:
    My iMac is very slow.
    EtreCheck version: 2.2 (132)
    Report generated 4/22/15 2:28 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,2
        1 3.06 GHz Intel Core i3 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless: Unknown
    Video Information: ℹ️
        ATI Radeon HD 4670 - VRAM: 256 MB
            iMac 1920 x 1080
    System Software: ℹ️
        Mac OS X 10.7.5 (11G63) - Time since boot: 2:36:57
    Disk Information: ℹ️
        ST3500418AS disk0 : (500.11 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (372.93 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
        hp psc 1300 series
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        LaCie LaCie Hard Drive Quadra 1 TB
            disk1s1 (disk1s1) <not mounted> : 32 KB
            Partition 1 (disk1s3) /Volumes/Partition 1 : 333.27 GB (31.07 GB free)
            Partition 2 (disk1s5) /Volumes/Partition 2 : 333.27 GB (84.70 GB free)
            Partition 3 (disk1s7) /Volumes/Partition 3 : 333.27 GB (36.70 GB free)
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.coupons.coupond.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.adobe.SwitchBoard.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Microsoft AU Daemon    Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
        HP IO Classic Proxy 2    Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/B/Runtime/HP IO Classic Proxy 2.app)
        HP IO Classic Proxy    Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
        Director Docker    Application  (/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
        QuickTime Plugin: Version: 7.7.1
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             3%    fontd
             2%    WindowServer
             0%    coreservicesd
             0%    mds
             0%    blued
    Top Processes by Memory: ℹ️
        78 MB    mds
        41 MB    Finder
        33 MB    mdworker(3)
        29 MB    WindowServer
        29 MB    Dock
    Virtual Memory Information: ℹ️
        2.60 GB    Free RAM
        1.40 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        Apr 22, 2015, 11:38:18 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-22-113818_[redac ted].crash
        Apr 21, 2015, 02:37:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Premiere Pro CS5_2015-04-21-143728_[redacted].crash
        Apr 22, 2015, 11:51:45 AM    Self test - passed

  • I have just synced my iphone to my computer and all of my contacts went onto the computer and off my phone !! i have a mac .when i sync contacts i click on all contacts and only seven are going onto the phone !! can someone please give me an awnser

    i have just synced my iphone to my computer and all of my contacts went onto the computer and off my phone !! i have a mac .when i sync contacts i click on all contacts and only seven are going onto the phone !! can someone please give me an awnser

    When you connect the iPhone to sync with the new computer,  a number of things will happen. If the new computer/iTunes does not contain any music, then yes, you will receive a prompt saying this iPhone is synced to another library, and if you continue, you will lose your music. However, you risk losing a number of other things, such as apps, contacts and calendar data. When you ask about photos, any photos that you have on the iPhone that were synced from the previous computer would also be lost. You need to save the photo folder from the old laptop and transfer that to the new desktop. You also need to sync the contacts and calendar to the same supported application that you were using in the past, such as Outlook, unless you are using an outside web-based sync, such as Google. Also, when you first connect the iPhone, it will make a backup, or at least make sure that it does before you attempt to sync, or you will not have a backup of some of the other things, such as mail settings, SMS, and the contents of the Camera Roll. I would import the photos from the camera roll to the new computer before trying to do anything else in iTunes.

  • MacBook 2008 wifi suddenly stopped working and says no wifi hardware. Took it to an apple shop, they said it could be the airport card but wouldn't do anymore then that.  Any help on how to fix this? How do I know if it is the airport card or not?

    MacBook 2008 wifi suddenly stopped working and says no wifi hardware. Took it to an apple shop, they said it could be the airport card but wouldn't do anymore then that.
    Any help on how to fix this? How do I know if it is the airport card or not?
    is there anything else I can try first?
    thanks

    If the technician at the shop is competent, he has given you a diagnosis that should have identified the problem.  You could run the Apple Hardware Test to verify the findings:
    https://support.apple.com/en-us/HT201257
    Note the Apple Hardware Test is not definitive.
    Go to the iFixit.com and Powerbookmedic.com web sites.  They have parts and installation instructions.  To install an Airport card is fairly easy.
    Ciao.

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