I have a MAC OS X 10.7.5 have downloaded winmail.dat letter opener but it won't open the file

How can I open a winmail.dat on my macbook pro, I have already downloaded the letter opener for winmail but it doesn;'t open the file?

Transmit the mail to your account Gmail and open it.

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My photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers

my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

Moving this discussion to the Downloading, Installing, Setting Up forum.
Stephylei you will want to download the Mac versions of the installation files. If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account. You can find more details at Find a download link on Adobe.com.

Hi I have downloaded compressor4 from Apps store but it won't open - says compressor not properly installed. The reason for my purchase was that compressor 3 stopped working. I tried to reinstall from the FCP disk but it was 'greyed out'.

Hi I have downloaded compressor4 from Apps store but it won't open - says compressor not properly installed. The reason for my purchase was that compressor 3 stopped working. I tried to reinstall from the FCP disk but it was 'greyed out'. I followed suggestions from the apple site to clear various library files - mainly relating to Qmaster but this didn't make any difference, an iwonder igf perhaps this is the reason for the compressor 4 programme not working. Thanks
Tom

You need to export a self-contained video from FCP 6. Import the self-contain video into Compressor 4.
•iMac 27", 3.4GHz Quad-Core Intel Core i7, 16GB 1333MHz DDR3, 2TB HD + 256GB SSD, AMD Radeon HD 6970M 2GB GDDR5•FCS 3•Compressor 4•OS X 10.7 (Lion)•iPad 1&2•Apple Tv 2•

I have downloaded a BBC TV programme but it won't sync or play on my iPod

I have downloaded onto iTunes 11.04.4 a film broadcast by BBC Scotland called The Challenger. When I go to Sync my iPod I get a message that it won't Sync the programme because it is not in the correct format for my iPod. Also, when I go to try and convert it to an appropriate format the command is greyed out. Can anyone please help. Thank you.

Read here:
http://support.apple.com/kb/TS4223?viewlocale=en_US&locale=en_US
Currently 1080p content is only compatible with iPad (3rd generation), Apple TV (3rd generation), and a Mac or PC.

After running a disk checker, I have 30 gigs showing as used but unaccounted for anywhere, all the files I moved to an external hdd are still taking up space

I recently purchased a mac book air with the 128g SDD. After setting it up with all my desired applications I started to download some large media files. Knowing that I'm working with limited HDD space I hooked up a portable 1TB Drive, formatted it for MAC OS Extended (journaled) and moved all of my large files onto the back up drive. After moving all the files in my downloads folder to the trash, and then emptying the trash the space on the SDD "Macintosh HD" did not change. Currently reading at used 91g, available 29g (as seen in the disk utility program with the Macintosh HD highlighted). To find the 'mystery used space' I ran a program called 'DIsk Inventory X' on their opening screen the program shows a smaller capacity with 84g used and 27g free, running the program adds up the value of all the folders and applications on the HD only to discover their is only 54g's accounted for (this is realistic for the files and applications I currently have installed and intend to carry with me on a daily basis)
So my question is why is my SDD only filing up and not clearing the space I move to trash and empty, at this rate I won't have any space left.

sounds like the drive may be defective. remember that hardrives can crash at any time even if new and the drives in the air books are just really big flash drives. sound like you have an appointment for the genius bar to get it replaced.
i have one more possible fix but requires you download a free app called "OnyX". if you are not famliar with the power of this app, be carefull about what you have it do. hit me back up if you choose to go this route. other wise to the apple store you go my friend

Hi I have CS5 and a canon 600D. Photoshop won't convert the files

Hi I have CS5 and a canon 600D. When I shoot in RAW photoshop won't read my files unless I convert them through DNG converter. This is time consuming and takes up a lot of space and I was wondering if there is a shortcut to converting the files. Also I have just become a full time student studying photography. I would like to purchase a student package so that i can use CC which is the same programme a at university. Which is the best and cheapest way to do this? I know that we are being offered a package in November, but I need to upgrade sooner really.

Hi Frankiestone,
I would advice you to purchase the Photography plan which consists of both Lightroom and Photoshop.
Please refer to below link for pricing
https://creative.adobe.com/plans
When you have the latest version of the products you will have access to camera raw version 8.6 and you would be easily able to import the RAW files from Cannon 600D with converting them.
Thanks

I have downloaded OS x10.8.1, but it won't install stating I need OS X 10.8...

Please Help

Is it possible you are trying to install using the 10.8.1 update? http://support.apple.com/kb/DL1571
You need to use your code by opening the Mac app store (looks like a blue circle with an A in it in the dock) and clicking on the Mountain Lion link. Or use my link.
Best of luck.

I have downloaded lightroom 5 and opened the program. do i import the photos or the catalogue

I have downloaded light room 5 and opened the program. I want to import my photos, do i import the photos off the hard drive or import the catalogue?

MIke
I've been using Lightroom since the beginning and love it, but have had a past problem when upgrading to the next version. All my files are on external hard drives (two) and I only want the computer to access them for processing from that external source.
During my upgrade import the catalogue files on my hard drive as a choice are not available to import only the photo files are. Am I not correct to only want to import the catalogue and not the photo files?
Your help is most appreciated
Scott
On Dec 9, 2013, at 2:01 PM, Mike Hull GB <[email protected]<mailto:[email protected]

I have downloaded trial and cannot open the program

I have been issued with a new computer and had a purchased copy of Captivate 8. I am looking to reload this on the new computer to continue my work.
I have attempted to download a trial version with the aim of adding the key after installation was complete.
I have the Adobe Captivate 8 -AkamaiDLM.exe and when I try to run it does not open the program.
Is there a step I have missed? help please

Hi There ,
It seems that you have downloaded the wrong file . As I am not sure about your Operating System , I am giving you the steps for downloading and installation of Captivate 8 for both 32 bit and 64 bit version .
Please find Download/Installation Steps for Adobe Captivate 8 ( For Windows Platform )
Open the link mention below in any Web Browser say Internet Explorer
https://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate
Sign in with your Adobe id and Password, then you will be redirected to download Web Page of Captivate 8.
Do not click on Download. Kindly let that window open as it is.
Now Copy and paste the link mention below in the new tab/window of the same Web Browser in which you have opened the above link.
http://trials3.adobe.com/AdobeProducts/CPTV/8/win32/Captivate_8_LS21.7z
( for 32 bit )
http://trials3.adobe.com/AdobeProducts/CPTV/8/win64/Captivate_8_x64_LS21.7z
( for 64 bit )
Then Save the file.
Do the same for the link mention below and save this .exe file as well.
http://trials3.adobe.com/AdobeProducts/CPTV/8/win32/Captivate_8_LS21.exe
( for 32 bit )
http://trials3.adobe.com/AdobeProducts/CPTV/8/win64/Captivate_8_x64_LS21.exe
( for 64 bit )
Make sure both the files (.7z and .exe) save/download at the same location/folder.
NOTE: Wait for both the files to finish download and then run the .exe file.
Once you run the .exe, it will start extracting the .7z file and will provide Captivate 8 folder on your desktop which will contain setup.exe. Run this setup.exe to install Captivate 8.
Regards ,
Ajit

I have my home movies on DVD from Windows. I am trying to import them into iMovie but it won't recognize the files. The movies will play on my Mac but I can't seem to import them.

I have my home movies on DVD burned from Windows and am trying to import them into iMovie. The DVD will play on my Mac but I can't seem to import the movie. Can anyone help?

See my post here for how to do this.

Can I make 3D measurements in a 3D pdf, then have them automatically show upon opening the file - using Reader?

I am trying to use Reader to set up how a 3D pdf initially opens - for example, showing measurements.
Is this possible using only Reader?

You can create the measurements in Reader but you cannot change the file's initial view settings - that's an Acrobat job.

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto '09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn't need it). I am totally happy with the

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto ’09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn’t need it).
I am totally happy with the way iPhoto organizes my photos and how I can work with iMovie to create slide shows with music from iTunes, etc.
I have been shooting mostly high resolution jpegs and I continue to learn more and more about photography, post processing etc. I realize that the small adjustments I can make in iPhoto are good, and are adequate most of the time. However, a have started to experiment with shooting RAW images and would like to go the next step, ie. post processing.I am totally technically challenged and need SIMPLE, INTUITIVE programs and am certainly NOT anywhere ready for Photoshop CS whatever!
After having these programs sit on my computer, I decided to try to see if I could figure them out. When I opened Aperture, this is what first comes up.
“Welcome to Aperture 3.2
Your library needs to be upgraded to work with this version of Aperture. Once upgraded, you will not be able to use this library with previous versions of Aperture.
Upgrading a library from previous versions of Aperture 3 generally takes a few minutes or less, though larger libraries will take longer. After that, Aperture 3.2 will upgrade your library's thumbnails, but you can use the application during that time.
Tip: To open a different library, quit Aperture and hold the Option key down while starting Aperture
Current Library Location:
Jadzia (home) -----Pictures------Aperture Library
QUIT UPGRADE”
I have heard horror stories about moving your entire library to Aperture, ending up with 2 libraries, etc. etc. hence my previous reluctance in attempting Aperture. In addition, many of my photography friends are saying: Go with Lightroom 3.....you’ll love it!
So here is my dilemma. I don’t want to mess around with my iPhoto library. All I want to be able to do, is to isolate a few photos, export them to Aperture, Elements, and work on them there, then bring them back into iPhoto.
Can I do this? Should I forget about Aperture and Elements and look at purchasing yet another program like Lightroom?

Export those few photos via the File ➙ Export ➙ File Export menu option with Kind = Original to the Desktop. Then import them into the Aperture library. That would keep one copy in your iPhoto library and another in your Aperture library to edit, etc.
You can use Photoshop Elements 9 from within iPhoto as your editor of choice. However, if you edit a raw file in iPhoto with PSE9 the resulting edited version must be saved outside the iPhoto Library and imported back in as a new file. For editing jpegs just do a Save (not a Save As) and it all will be kept within iPhoto.
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
OT

How can I access files from a flash drive that were previously saved using a Windows computer? When I attempt to open the file on MacBook Pro, it is asking to "convert file to"; I also have Microsoft Word installed on the Mac as well.

How can I access files from a flash drive that were previously saved using a Windows computer? When I attempt to open the file on MacBook Pro, it is asking to "convert file to"; none of the options I choose work. I also have Microsoft Office (with Word) installed on the Mac as well.

Format the external drive as FAT32 or ExFAT. Both computers will then be able to read and write to it.

I have a mac and have downloaded adobe several times and it still won't let me open online documents. when i try it says i need to agree to the user agreement and try again

I have a mac and have downloaded adobe several times and it still won't let me open any online documents. when i try to open the document it says I need to agree to the end user agreement

yes and when I push the icon to download and go through all 3 steps it says this version is already downloaded. so i close the browser and try to download the document again and it says the same error

I deleted my microsoft office:mac 2011 word from my toolbar. I have Mac OS X version 10.6.8. I tried to reinstall but it won't work. I get an error message each time. Please help!!!!!!!!!!!!!!

I deleted my microsoft office:mac 2011 word from my toolbar. I have Mac OS X version 10.6.8. I tried to reinstall but it won't work. This has never happened before. I get an error message each time. Please help!!!!!!!!!!!!!! I don't have time machine.

By Toolbar, do you mean the Dock? The Translucent bar normally at the bottom of the screen, but sometimes at the right or left side?
If that's what you mean, the Dock is merely a shortcut to what is already inside the Applications folder's Microsoft Office 2011 folder. If you have Word inside your Microsoft Office 2011 folder, you can drag it back to the Dock.
If you deleted the Microsoft Office folder, or it is empty, you'll have to reinstall it.
If you don't have your registration code, you'll have to call Microsoft for a new one.

I have a MAC OS X 10.7.5 have downloaded winmail.dat letter opener but it won't open the file

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