I have a macbook air and its stuck on the apple logo
its o osx 10.8.4 its 126gb 13 inch screen and its stuck on the apple logo
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
A dead logic-board battery in a Mac Pro can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.
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i have a iphone 4s and its stuck at the apple logo to comes up then fades away and every time i try to restoring with iTunes it gives me a 4013 error i changed the charging port/dock and the battery ive also used a different computer and cable
See: http://support.apple.com/kb/TS3694#USB
However, the most likely reason is your self-repair of a device that is only factory repairable broke something. Note that Apple does not sell replacement parts, so whatever parts you used were not made by Apple's supplier and are of questionable quality. -
i have a macbook 2011 and its booting to the apple with a loading bar. it gets halfway and changes to a screen with the apple and a spinning circle. It spins untill it dies. will not boot to safe mode. Do not have orriginal osx disk either.... HELP
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I just jail broke my iPod and its stuck on the apple logo what should i do?
i just jail broke my iPod and its stuck on the apple logo what should i do?
The same thing happened to me. I assume it is stuck in an endless loop of restarting. You have to put it in connect to iTunes mode (http://www.youtube.com/watch?v=rm2D7-PCTaw) then restore your iPod. Hope it helps!
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I reset my whole ipod in the settings and its stuck at the apple logo
I went to settings and reset the whole ipod to factory settings and its stuck at apple logo and wont turn on what do i do
Try #2 and #3 in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
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Someone please help
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
ive also tried holding the home button and the sleep/wake button, it went off and came on and is still stuck on apple logo
If after you have tried the restart method (Hold down the home button and the power button for at least 15 seconds) then I would advise doing a complete factory reset on the phone.
Connect the phone to your computer, and once the device appears in the top right bar, click on it (It will be titled something like "Amanda's iPhone, or iPhone").
Once you have done this, click on the back up iPhone option, (This will save whatever files on your iPhone that aren't on your computer, to your computer.)
After this is done, click the "Restore iPhone" tab to completely reset the phone. If this option won't work, try the first method again when your phone is plugged into your computer and hold the home and power button the same time.
Hope one of these will work for you:) -
Hi I'm new to Mac. I have a macbook air and for some reason the top keys, ec, f1 etc etc are not functioning and emitt the non function noise when pressed. Also the volume keys don't adjust the volume. Have I done something to disable them?
I don't have the same version of OS X here but try System Preferences>Keyboard. Is there an option similar to "Use the F1, etc, keys as standard function keys"?
If so, and it has a checkmark, uncheck it & see if that does the trick.
~Lyssa -
My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?
Sounds like something internal was damaged in the fall, probably the disk drive. Take to Apple and ask them to fix it.
Allan -
Hi my friend gave me his iphone 1 today and its stuck at the apple boot logo. Some times it automatically shuts off but about a second later is comes back on. The home button and the power button seem to not be responsive. Thanks for the help.
You bought a used iPhone. Amazon is not an authorized supplier of iPhones, nor are any of the 3rd parties that sell iPhones there.
You can make an appointment at the genius bar and have it looked at.
If you are very very lucky, it is still under warranty and it wasn't opened or otherwise tampered with before you bought it. In which case, Apple will replace it under warranty.
If it's not under warranty, they will replace it for $199.
If it has been opened or tampered with, they won't touch it. -
I powered off my ipod touch and turned it back on and now its stuck on the apple logo
I turnred ipod touch off and few seconds later, i turned it back on. Now its stuck on the apple logo for more than 6 hours.. :/ anyone knows the proble? D;
Can't connect to the iTunes Store
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My Iphone 4 wont turn on, but if i have it plugged in the wall for in long time it turns on by itself and gets stuck at the apple logo.
i've tried everything but it still doesen't work, can you please hep me?First - Press both home button and switch on/off for 15 seconds it will reboot,If it does't work try
second - connect ur iphone to system and open itunes then Press and hold both home button and switch on/off for 15 seconds phone will reboot then as soon as apple logo appears leave switch on/off without leaving home button it will go to restore mode then restore ur phone with latest version.
Hope this will resolve ur issue but all ur data will be errased.
Thanks -
i reset my ipod and now its stuck on the apple logo what do i do to fix it? reset my ipod and now its stuck on the apple logo what do i do to fix it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How do I restore my ipod 4g when its stuck in the apple logo and the sleep button is broken?
I really need help! Its stuck in the apple logo and my sleep button is broken. So i cant go into recovery mode.
Try:
- iOS: Not responding or does not turn on
When it says try recovery mode use one of these programs
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I updated my iphone but now its stuck on the apple logo
I have an iphone 4, I updated my iphone to the lastest update it restarted and installing the update but now its stuck on the apple logo.
My home button does not work prior to this, so I do not know how to get off the apple logo and get my phone back. HELPPPP!!!!!!!Hello WAGHAT,
Thanks for using Apple Support Communities.
You will need to get your phone to enter in recovery mode, as the article below dictates.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If your home button is not working however, you will first need to get that fixed before being able to enter recovery mode. The link below has more details on getting service for your iPhone.
iPhone Repair - Other Repairs
http://www.apple.com/support/iphone/repair/other/
Take care,
Alex H.
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