I have a MacBook Pro and all of a sudden it blacked out. I couldn't charge it and I tried starting the laptop and it didn't work. What do I need to do?
Is there something I can do at home to fix it? I don'y have time to bring it to the apple store.
If you don't have time for the Apple Store then put the computer in a closet until you do. Then make a Genius Appointment and take it in for service.
Similar Messages
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I have a Macbook Pro and Powerpoint is not working right.
MacBook Pro OS X Yosemite
I have had my Mac approx. a year. PowerPoint has is not working since a recent update. I am not sure which one because I don't use it very much. I believe it was since the Yosemite update. I close a file and the next time I open Powerpoint it is still open. Also when files are closed the screen will be completely white. No headings, just white. If a file comes back it does not allow me to access the headings and when I can a lot of the choices just don't do anything.
I end up with an error message. Does anybody have similar problems? Can anybody help me?You might try looking/posting here.
Microsoft Support
Microsoft Support – Office for Mac
Microsoft Support – Office for Mac (2) -
I have a MacBook Pro and OS10.6 and am trying to log into a site that requires me to enter a code from a picture ... problem is all I get on the screen is a white '?' in a blue box. What do I need to display the picture?
Reload the page. If it doesn't load, choose Activity from Safari's Window menu, find that picture in the list, and see what it says to the right; this may reveal what the problem is.
(91827) -
I have a macbook pro and I connected a new iphone to my computer. Somehow all my pictures in the iphoto app deleted. How can I get them back, and no I do not have my TimeMachine On. Please help!
If you are running Lion then all drivers are distributed through Software Update. You do not need to install anything, other than to install the printer in System Preferences > Print & Scan. If you already added the printer while it was connected using USB, you might want to delete it and set it up again wirelessly to avoid confusion. Or, give them two distinct names e.g. "Photosmart D110 (USB)" and "Photosmart D110 (wireless)".
All scanning functions are now performed using Preview, but you can also access the scanner through the same Print & Scan preference pane, or with Image Capture.
This HP document may help explain how driver software is distributed now:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03079365&cc=us&dlc=en&lc=en &product=4144493&tmp_track_link=ot_search#N108 -
I have a MacBook Pro and I need to be able to access Internet Explorer in order to login to my remote work server (Microsoft server) and Online Business Banking system (Bank of America Cash Pro). How do I do it if Internet Explorer is not supported on Macs? Is there another option? Please help.
I also feel like such a moron as I am really new to Apple computers and don't even know what operating system I am using. The below is what I have. Sorry to all that are well beyond me in the Mac world. Have been a windows user for my whole life and haven't quite figured out where to find everything I need on my new laptop yet. Thanks!
With the following configuration:
PROCESSOR 065-0154 2.7GHz Dual-core Intel Core i7
MEMORY 065-0156 8GB 1333MHz DDR3 SDRAM - 2x4GB
HARD DRIVE 065-0159 750GB Serial ATA Drive @ 5400
OPTICAL DRIVE 065-0161 8x Double-Layer SuperDrive
DVI Adapter 065-0162 None
VGA Adapter 065-0164 None
REMOTE 065-0166 None
Apple Software - iWork 065-7672 No iWork preinstalled
Apple Software - Final Cut Exp 065-7682 Final Cut Express preinstalled
Apple Software - Aperture 065-0338 Aperture preinstalled
Apple Software - Logic Express 065-7675 No Logic Express Preinstalled
Apple Software - Filemaker 065-8307 No FileMaker Preinstalled
Apple Software - MS Office 065-0278 MSO-HOME & BUSINESS EDITION
KEYBOARD AND DOCUMENTATION 065-0172 Keyboard/Users Guide
COUNTRY KIT 065-0175 Country KitIf you are New to Mac... you may also find these links of Value
Mac 101
http://www.apple.com/support/mac101/
http://www.apple.com/support/switch101/ Switching from PC
MBP Support
http://www.apple.com/support/macbookpro
Cheers, -
I have a Macbook Pro, and I'm wanting to be able to plug it into my TV to watch Netflix. What cord(s) do I need to buy??
I do this sometimes and it works well.
First of all more info is required like the macbook pro model identifier number found in 3 steps by first selecting the Apple Menu in the far top left, next select About This Mac and finally click the more info button. It should open under hardware and the second line has the number. (ex.) 2,1 or 4,1. With this info a person can look up the HD or other video out port to HDMI or SVGA monitor input.
Secondly what type of T.V monitor do you have? Is it HD or an older CRT. Does it have multiple types of inputs? Some are limited.
I dont want to start a list for every version MacBookPro but older MBP's can use an HDMI to DVI adapter.
Hope this is helpful... If not get back to me. -
I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to purchase it from apple or if there is an easy/free way to update it.
you need to purchase it: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard. It is only on a disk, not in download form.
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I have a MacBook Pro and I need a handheld GPS that is compatable.
I have a MacBook Pro and I need a handheld GPS that is compatable.
Google, "handheld gps compatible with mac" and see what comes up.
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I have a macbook pro, and when i go to watch youtube it says i need the newest flash player, so i download it but then i go back to youtube and it still says i need to download it again. How do I make it work?
Mdjohnson99,
have you followed the steps on this Adobe page? -
I just ordered a macbook air today and need to know if the 128gb SSD is enough space. I presently have a macbook pro and am using only 30gb hard drive space so, the apple rep said 128 is enough as I do not load much pictures or gaming etc. Also is i5 ok.
Id choose the I5 yes, depends on what your usage is going to be,
....your question about "128 gig being enough" begs the question for IDEALIZED USE of your macbook AIr
In the case of a Macbook Air with ‘limited’ storage on the SSD, this distinction becomes more important in that in an ever rapidly increasing file-size world, you keep vital large media files, pics, video, PDF collections, music off your SSD and archived on external storage, for sake of the necessary room for your system to have free space to operate, store future applications and general workspace. You should never be put in the position of considering “deleting things” on your macbook SSD in order to ‘make space’.
*Generally, unless you NEED the data at least once every few weeks or once a month,...it really does'nt NEED to be on the SSD of your Macbook Air.
Professionals who create and import very large amounts of data have almost no change in the available space on their computers internal HD because they are constantly archiving data to arrays of external or networked HD.
Or in the case of the consumer this means you keep folders for large imported or created data and you ritually offload and archive this data for safekeeping, not only to safeguard the data in case your macbook has a HD crash, or gets stolen, but importantly in keeping the ‘breathing room’ open for your computer to operate, expand, create files, add applications, for your APPS to create temp files, and for general operation.
Ive got more APPS than any human should have on my 128gig AIR,..(50 or so),....and 10gig of working data, important files etc etc.
Still have 82gig available....... the entire point is that someone shouldnt consider the Air a "storage device" for tons of pics, music, vids, etc.
*Never consider any computer a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device. Anyone who thinks data is safe on any computer, even copied upon multiple partitions is making a mistake that will, without fail, strike.
For needs of packing around a LOT of "big data" with your Air in its case..., get a nice 1TB HD for $70, or even a 2TB drive not much bigger.
Perfect 2TB HD, very slim, the "little giant" made by Toshiba (have several of these) $119
http://www.amazon.com/Toshiba-Canvio-Connect-Portable-HDTC720XK3C1/dp/B00CGUMS48 /ref=sr_1_4?s=electronics&ie=UTF8&qid=1379182740&sr=1-4&keywords=2tb+toshiba
*This one is the BEST external HD available that money can buy:
$75
HGST Touro Mobile 1TB USB 3.0 External Hard Drive
http://www.amazon.com/HGST-Touro-Mobile-External-HTOLMX3NA10001ABB/dp/B0062FZ2WS /ref=sr_1_1?s=electronics&ie=UTF8&qid=1379185002&sr=1-1&keywords=hitachi+extern a l+hard+drive -
I have a macbook pro and the software with snow leopard only has upgraded to 10.5.8, do I need to purchase mountain lion to upgrade to 10.6.8?
Your machine likely can't handle Mountain Lion 10.8 nor 10.7, if it does it will run slow and very higly likely a lot of your third party software and drivers for printers and scanners won't function anymore.
It's because your 10.5 era (or earlier) machine is rather dated, hardware has advanced and is faster, the newer OS X versions have gotten bloated.
I do recommend you call Apple via phone and order the 10.6.3 white retail disks, backup your personal data off the 10.5.8 Mac to a external storage drive and when the disk arrives, stick it in and run the upgrade installer.
Once that's finished, reboot and use Software Update to get to 10.6.8 and stay there. You can buy stuff from AppStore, just don't upgrade to 10.8 (or 10.7) as thats when you'll have issues.
10.6 should run your currrently installed PPC software and hardware drivers. But 10.7/10.8 will not.
10.6 is receiving security and other updates from Apple as more than 50% of OSX users are still on it.
Most commonly used backup methods
Things to consider before upgrading OS X -
I have a MacBook Pro and all of a sudden I cannot get wireless internet connectivity to my router or any other router, I get connectivity through the ethernet port but not wireless. This was working well till this morning
BXB1905 wrote:
I tried the Apple diagnostics it did not work.
What do you mean it did not work! What were the results of the diagnostic tests?
Have you contacted your ISP to determine if the problem is on their end?
Have you changed your router channel? Sometimes this resolves wireless problems.
Your profile confirms you are using Lion. Check out the following:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
Configuring 802.1X in Mac OS X Lion and Later -
I upgraded to Lion and then all video clips on for instance Youtube freeze every tenth second to buffer more data. I have a MacBook Pro and never had any problems when using Snow Leopard. Has Lion problems with this?
Ulf, SwedenUse the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
i have a macbook pro and need to send a password protected document to a pc based computer and it shows up at the other end as corrupted and they can't open it- any suggestions on how to make it work?
It was tricky sorting out the actual questions in your post. I think the other poster has one question in hand, here's the other:
Post by Turingtest2: HowTo: Grouping Tracks Into Albums - http://discussions.apple.com/message.jspa?messageID=9910895 -
I have a macbook pro and i need to update it to the newest software 10.10.2 but i am afraid of loosing my adope applications and my microsoft office application. i wanted to know if i do update my computer will i loose my adope apps? i have the adobe CS6 installed
You will more than likely need to re-install CS6 after the upgrade, so you might as well uninstall first. Be sure you have your serial number(s) before upgrading or uninstalling CS6..
As for Microsoft Office, I'm not sure.
Benjamin -
I have a MacBook Pro and have problems using my Facetime. Last time I used it without problems. Now I am trying to use it, and it is asking that I enter my Apple ID. When doing so, it comes up with a message that says, "The server encountered an error processing registrion. Try again later." What does this mean, and how do I fix it? Thanks.
I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272
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