I have a macbook pro and installed microsoft office 2011 on it a few months ago. I cant open word at all and it has now vanished from my icons list at bottom of macbook.How can i restore this or find it?

cant seem to open up word documents. I installed original disk a few months ago and was working fine up until yesterday. When i went to open up word a question mark would appear in the backround and now the WORD icon has dissapeared all together.Any way of fixing the problem?

Use Finder and search for 'Microsoft Word'. If it shows up, launch it from Finder and when it appears in Dock, right click the icon and select Options > Keep in dock.
If finder does not find Word it has somehow been deleted.

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I have a iPod nano 5th generation and there's a song I'm trying to play, but each time I click it from artist it just shows the songs name again. And when I try to click the song from the song list it just skips. How can I fix this?

Pretty much I have a song on my iPod 5th gen nano that doesn't wanna play, its just one song every other song works. I click it and it show the thing when a song is about to play but then it instantly goes back to where you click on the song. And when I click on it in the songs list it skips immediately to the next song on the list. I have tried restoring my iPod but the song still won't work I've also tried removing the song from the library and the putting it back on iTunes but still no luck. What do you guys suggest I do?

Can you play the song in iTunes?
If you can't the song file is probably corrupt and needs to be replaced.

I have Firefox 7.0.1 install on my laptop running Windows Vista. When visiting some website, the program automatically default to a mobile version of the website rather than the full website. How can I stop this from happening?

No additional information is available

Changing versions often does not cure problems, but it does increase risks.
* ( Do Not ) [[Install an older version of Firefox]]
The search options will not be changed by downgrading, but there is a method of changing that without downgrading.
* See Ed's [/questions/1044599#answer-685295]
I am not sure the changes in Firefox 35.0.1 would cause your audio issues
* https://www.mozilla.org/en-US/firefox/35.0.1/releasenotes/
The first step in troubleshooting that may be to identify the tab or page involved, then try Firefox with only the newtab page and the problem page open.
IIRC Firefox is intended to continue streaming audio even if a tab does not have focus. That enables users to stream audio in the background whilst browsing. What you hear may be intended behaviour.

I keep losing the line at the top of the page which includes "file,edit veiw,bookmarks,history,help etc" I can get it back by pressing lt+F8 but it goes again when i press another key.how can I restore this permanently

I have lsot the line in the toolbar spaces which include "file,edie,veiw,bookmarks,history,help"etc.Ican get it back by pressing Alt+F8 but it goes when I press any other key.How can I restore this permanently

Thanks for the information, is this a windows 7 problem?

The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

I have created another iTunes library (so I have 1 for an ipod touch and 1 for an iPad), but the apps from the iPad appear in both libraries. How can I stop this so teh 2 libraries are completely separate please?

I have created another iTunes library (so I have 1 for an ipod touch and a separate 1 for an iPad), but the apps from the iPad appear in both libraries. How can I stop this so the 2 libraries are completely separate? Thanks

You don't need two separate libraries to manage two devices.
I suspect the reason that the apps are appearing in both libraries is that you have enabled automatic downloads in iTunes and automatic syncing of apps so that all your purchases end up in both libraries, defeating your original aim.
Why not use a single library and make playlists for the media content you want on each device? Disable Settings > Store > Automatic Downloads > Apps on each device, then connect each device in turn and turn off Automatically Sync Apps on the Apps page.
You can now manage your devices independently, while only having to manage the content of one iTunes library, instead of two.
tt2

My Mac has lost the keyboard command to zoom in and out (Apple/shift/ /-) How can I restore this?

My Mac has lost the keyboard command to zoom in and out (Apple/shift/ /-) How can I restore this?

try doing an SMC reset, the following article tells how to do this:
http://support.apple.com/kb/HT3964
also go into your keyboard options and make sure the settings are correct there.

I backed up my bookmarks to an external drive, rebuilt my system, and now when I try to restore from that file, I get "unsupported file type" How can I restore from this file?

I backed up my bookmarks to an external drive, rebuilt my system, and now when I try to restore from that file, I get "unsupported file type" How can I restore from this file?

Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup. 
You can check that via the right-click context menu of that file and open the Properties. 
If you are not sure about the file type then you can open the file in Firefox via "File > Open File" 
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links. 
A JSON backup starts with: {"title":"","id":1,"dateAdded": 
An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>
You may need to add quotes ("") around the name to rename the file to the correct file extension.
See also:
* http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

When i updated my macbook, the iPhoto app disappeared, it now wants me to purchase it to download it again, how can i get this back? please

when i updated my macbook, the iPhoto app disappeared, it now wants me to purchase it to download it again, how can i get this back? please

Hey Mrlablack,
Since you had already purchased iPhoto, you should be able to redownload it. To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information on the steps to reinstall purchased apps, check here:
Mac App Store: Buy, download, and install apps
http://support.apple.com/kb/PH11493
View and reinstall purchased apps
To view a list of all purchased apps, click Purchases in the toolbar.
To install an app, click the Install button for the app in the Purchases list.
To hide a purchased app in the Purchases list, hold down the Control key, click the app you want to hide, and then choose Hide Purchase.
To view hidden apps, choose Store > View My Account, enter your Apple ID and password, click View Account, and then click View Hidden Purchases. To show a hidden app in the purchased apps list, click its Unhide button.
All the best,
David

TS1702 When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app. It is an identifiant allowing Apple to link your purchase to your account.
If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.
I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID. In any case, you will have to remember the password related to the account used for your purchase. If you don't, just use the link above to try to retreive your password.

How can I get to install Microsoft Office 2011 in my Mac OS X 10.6.8 if when down to "writing package scripts" it fails ?, How can I get to install Microsoft Office 2011 in my Mac OS X 10.6.8 if when down to "writing package scripts" it fails ?

How can I get to install Microsoft Office 2011 in my Mac OS X 10.6.8 if when down to "writing package scripts" it fails ?

Contact Microsoft support and ask for help. You've paid for the kit, so installation-time support is part of the expectations. They'll probably suggest a Repair Permissions and a Verify Disk pass, both performed by booting the installation DVD and using Disk Utility from the Utilities menu item, and selecting those two repairs.

My macbook pro keeps going to screensaver after about 3 mins while watching a movie, i tried changing the time on the "Energy saver" menu in system preferences but it keeps doing it, how do i stop this?

my macbook pro keeps going to screensaver after about 3 mins while watching a movie, i tried changing the time on the "Energy saver" menu in system preferences but it keeps doing it, how do i stop this?

Deleting the System Preference or other .plist file
Install Caffine.
http://lightheadsw.com/caffeine/

When i double click on Mac HD the view has changed and my user name is no longer listed on the left. How can I reset this

When i double click on Mac HD the view has changed and my user name is no longer listed on the left. How can I reset this?

Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

So i got ios 7 in beta on my ipod touch, now several months later, it says my ipod touch needs to be activated. it wont activate over wifi or when connected to itunes. how can i fix this?

so i got ios 7 in beta on my ipod touch, now several months later, it says my ipod touch needs to be activated. it wont activate over wifi or when connected to itunes. how can i fix this?

You say you have iOS 7 beta. If you are a developer you have access to the private OS 7 developer's forum
iOS 7 Developer forum- Apple Developer
Otherwise you are on your own since you have a bootleg copy
PSA: iOS 7 If you're not a developer, don't install developer betas on your iPhone | TUAW - The Unofficial Apple Weblog

I deleted app "Handy safe" vith all important information accidentally. There is no "Handy safe" in my "purchased". How can i restore it?

I deleted app "Handy safe" vith all important information accidentally. There is no "Handy safe" in my "purchased". How can i restore it?

If the app is no longer in the store then you won't be able to redownload it, and if you haven't got a copy of it anywhere (you don't have another iOS device which has it on ?), and if you haven't got a backup of the iPad on your computer's iTunes (if you haven't got a backup then you won't have the app's content), then you won't be able to get it and your passwords back.

I have a macbook pro and installed microsoft office 2011 on it a few months ago. I cant open word at all and it has now vanished from my icons list at bottom of macbook.How can i restore this or find it?

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