I have a Macbook PRO and it stopped booting up. When I turn power on it just stays in white screen.

I have a Macbook PRO and it stopped booting up. When I turn power on it just stays in white screen. I have not dropped it anything. Please help.

Try holding alt when booting to select your hard drive to boot into, if that fails, do it again but select the "recovery" partition (If you have Lion or Mountain Lion)

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  • Hello..i have the macbook pro and i had a password when it opens and when i have updated the software when i delete something it asks me every time to put my password ;/ how do i delete my password or just correct a setting for it?

    hello..i have the macbook pro and i had a password when it opens and when i have updated the software when i delete something it asks me every time to put my password ;/ how do i delete my password or just correct a setting for it?

    You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type:  ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.   
    Repair User Permissions

  • I upgraded to Lion and then all video clips on for instance Youtube freeze every tenth second to buffer more data. I have a MacBook Pro and never had any problems when using Snow Leopard. Ulf Magnusson, Sweden

    I upgraded to Lion and then all video clips on for instance Youtube freeze every tenth second to buffer more data. I have a MacBook Pro and never had any problems when using Snow Leopard. Has Lion problems with this?
    Ulf, Sweden

    Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
    This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

  • I have a MacBook Pro OS X v10.6.8, when I turn on it stay searching. Also I need the software.

    I have a MacBook Pro OS X v10.6.8, when I turn on it stay searching. Also I need the software, I lose mine. 
    Tengo una MacBook Pro OS X v10.6.8, cuando la prendo se queda en la primera pantalla gris, pensando. Ademas perdi el software de ella. Que puedo hacer al respecto? 

    If you are asking about how to get the 2 discs that came with your mac..you need to call Apple and give them the serial number associated with your mac and they will send them to you for a fee (I dont know how much it costs)

  • I have had my ipod touch for almost 2 years. When i turn ipod on it just has a white screen! nothing will show. i have restored it. i have tried everything help!

    Ny ipod touch will not do anything. it just has a white screen on it. plz help!

    - Try:
    iOS: Not responding or does not turn on
    - If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the article again.
    - If still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.

  • Madinmumbai, I have a MacBook Pro OS X v10.6.8, when I turn on it stay searching. I need the Installation software, I lose mine. Were I can get it?

    Madinmumbai, when I turn on my MacBook Pro OS X v10.6.8, it stay searching. And I need the software Installation. I lose mine. Were can I get a copy?

    If you are asking about how to get the 2 discs that came with your mac..you need to call Apple and give them the serial number associated with your mac and they will send them to you for a fee (I dont know how much it costs)

  • I updated my Ipod 4 and now when you turn it on its just a bright white screen.

    Last night I plugged my Ipod 4th Generation into the wall and then went to update my ipod to the latest update, half way through the screen just went completely white. Now when I turn it on the screen goes purple for a second and then white. What should I do ??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • I have a macbook pro and i seem to have a bug or virus as mackeeper keeps propping up on me safari

    i have a macbook pro and seem to have a bug/virus as mackeeper and other various websites keep popping up on my safari

    There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.
    Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
    The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
    Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination  command-C:
    /Library/LaunchDaemons
    In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
              com.something.daemon.plist
    and
               com.something.helper.plist
    Here something is a variable word, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes the word is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
    If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
    /Library/LaunchAgents
    In this folder, there may be a file named
              com.something.agent.plist
    where the word something is the same as before.
    If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
    Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
    The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
    Open this folder:
    /Library/Application Support
    If it has a subfolder named just
               something
    where something is the same word you saw before, drag that subfolder to the Trash and close the window.
    Don't delete the "Application Support" folder or anything else inside it.
    Finally, in this folder:
    /System/Library/Frameworks
    there may an item named exactly
                v.framework
    It's actually a folder, though it has a different icon than usual. This item always has the above name. Drag it to the Trash and close the window.
    Don't delete the "Frameworks" folder or anything else inside it.
    If you didn't find the files or you're not sure about the identification, post what you found.
    If in doubt, or if you have no backups, change nothing at all.
    The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates (OS X 10.10 or later)
    or
              Download updates automatically (OS X 10.9 or earlier)
    if it's not already checked.

  • I have a macbook pro and I want to use my canon digital video camera on yahoo chat.  When I sign on to chat and attempt to use a camera, the system automatically defaults to the built in camera on the notebook.  Can I override that default?

    I have a macbook pro and I want to use my canon firewire digital video camera on yahoo chat.  When I sign on to chat and attempt to use a camera, the system automatically defaults to the built in camera on the notebook.  Can I override that default?

    You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
    Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
    http://roaringapps.com/apps:table
    Far as your Safari problem do these things until it's resolved:
    1: Software Update fully under the Apple menu.
    2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
    https://www.mozilla.org/en-US/plugincheck/
    Flash install instructions/problem resolution here if you need it.
    How to install Flash, fix problems
    3: Install Safari again from Apple's web site
    https://www.apple.com/safari/
    4: Run through this list of fixes, stopping with #16 and report back before doing #17
    Step by Step to fix your Mac

  • I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it.

    I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it and I need to back up the files and then restore the hard drive. But I can't open the hard drive to move the files onto the new one!
    Help me please. I am not very technical so please answer as if I have no clue!! This hard drive has my iPhoto on it and all my pictures of my son, wedding and my current photography course so I  desperate to get it back!
    Any help will he appreciated!

    disk0s2: I/O error.
    disk0s2: I/O error.
    The MBP's disk is damaged and requires replacement.
    Genius Bar Reservations: http://www.apple.com/retail/geniusbar/

  • I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to pur

    I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to purchase it from apple or if there is an easy/free way to update it.

    you need to purchase it: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard.  It is only on a disk, not in download form.

  • I have a MacBook Pro and just added an airport express to listen to my iTunes on my stereo. How do I get Firefox to use my AX when I use Grooveshark or Pandora?

    i have a MacBook Pro and just added an airport express to listen to my iTunes on my stereo. How do I get Firefox to use my AX when I use Grooveshark or Pandora?

    If the purchases are all from the same account then you can share the content by authorizing each device.
    If you have separate accounts then you have to be authorized to use the content purchased from another account.
    MJ

  • I have a macbook pro and use BT homehub 3.  can't work out how to connect my time capsule. can anyone help, thanks.

    I have a macbook pro and use BT homehub 3.  can't work out how to connect my time capsule. can anyone help?  thanks

    Just need to plug the TC in to the hub in bridge mode.. do not try and bridge the homehub.. it is not possible with the setup BT uses.
    To bridge the TC.. plug it directly into a computer by ethernet.. no other connection to the TC or the computer.
    Press and hold in reset until the front LED flashes rapidly.. about 10sec.
    Release the reset.
    Open the airport utility and setup the TC to bridge mode.
    The actual method depends on version of the OS and airport utility you use.
    This is version 5.
    Sorry I cannot post the v6 as I am on a snow leopard computer now. But you go to the network tab, and choose off bridge mode for method of connection. It will be NAT and dhcp by default.
    Then setup wireless.. you have a number of choices here.
    Either setup with the same SSID Security and password, as the homehub uses.. or a different name, and password..
    Each method works fine.. but you sometimes have issues with wireless channels.. for now leave it on auto and see what happens.. if you have issues lock down the radio channels on both devices.. use one out of the following on each, 1, 6, 11 or 13 in UK.. so say 6 on the homehub then 13 onthe TC.
    Update the TC.. unplug fromt the computer and plug it into the homehub.
    If you have other issues with the setup tell us what OS you run so we can post suitable screenshots.

  • I have a MacBook Pro and I seem to have problems with my FaceTime. It want me to enter my apple ID, but when I do it comes up with a msg that says, "The server encountered an error processing registration. Try again later." What do I need to do?

    I have a MacBook Pro and have problems using my Facetime. Last time I used it without problems. Now I am trying to use it, and it is asking that I enter my Apple ID. When doing so, it comes up with a message that says, "The server encountered an error processing registrion. Try again later." What does this mean, and how do I fix it? Thanks.

    I had the same problem and found the solution here:
    https://discussions.apple.com/thread/3189272

  • I have a macbook pro, and my hard disc currently crashed. I lost everything on my computer, but luckily I have an iPod nano with all my music saved on it. How can I now transfer my music from my ipod to my mac?

    I have a macbook pro, and the hard disc recently crashed. I lost everthing, but luckily i have my music saved on my ipod nano. How can I now transfer my music from my nano to my mac for free?

    Hi there ovadia!
    You can transfer the music purchased by your iTunes account from your iPod nano to your MacBook Pro by following the steps outlined in this article:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

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