I have a macbook pro and use FaceTime..it rings but won't connect.The other person is also using a macbook pro. Any ideas?
I have facetime on my Macbook pro and the person I am trying to talk to has the same. It rinfs but wont connect, Any ideas please
Hello, SoonerAnesthetist.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
OS X Mavericks: Solve printing problems
http://support.apple.com/kb/PH14142
Cheers,
Jason H.
Similar Messages
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I have 3 different apple devices (iPod Touch, iPad and MacBook Pro) using the same Apple ID and would like to use FaceTime to call from one device to the other. Do I need a different Apple ID for one of the devices in order to do that?
I found this on a related question in the Community:
Yes you can do it. I do it with 4 different devices all using the same Apple ID.
You need to associate different email addresses for each device in order to use those email addresses as the "contact at" email address. The reason the calls are dropping on you now is that what you are trying to do is like calling yourself on your own phone.
You can also create new iCloud accounts on each device simply to use for FaceTime, but I'm guessing that the users of the other two devices have their own email addresses which will make this work for you quite easily.
Take a look at this for more information.
The seems to go against what Gail said and the issue you raised about buying dup apps was my first concern. If this other post is correct, how to I set a different "contact at" in the iPod Touch?
Goose -
I just put Facetime on my MacBook and Ipad. I can connect and recieve video but no sound. The other person can hear me. If I use Skype everything works fine. I can't find any where in Facetime to change settings for the audio. Any suggestions
Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If recovery does not work there's:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/ -
If I have 2 tv's and each their own apple tv can I display the same program to them from my macbook at the same time?
for instance Keynote?Welcome to the Apple community.
The Apple TV cannot display keynote presentations or websites from the computer. It can display them via mirroring from the iPad 2 or better or the iPhone 4S.
You cannot AirPlay to 2 Apple TV 2's at the same time from an iOS device. You can watch the same video, TV show or listen to the same music from your iTunes library on multiple Apple TV's at the same time. -
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No, you cannot downgrade your iOS device. That's not supported by Apple.
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How come when I place a call through FaceTime on my iPad I can see the other person and they can't see me?
Is your camera sitched on?
Using FaceTime
http://support.apple.com/kb/ht4319
Troubleshooting FaceTime
http://support.apple.com/kb/TS3367 -
I have Photoshop CS5 Extended and it says updates available but when i download the updates it says updates failed please try again later, i have tried a few times and get the same message any help would be great i am running 64bit on windows 8.
I am running Windows 7 64 bit ultimate and have the same problem. My hard drive crashed, installed a new one and then reinstalled CS5 extended. Installation went fine, but can no longer open my camera RAW files from Photoshop (camera is a Canon EOS T2i. The message also tells me I am not eligible for the update. I am... and I cannot open my files and I could before. I can find nowhere to contact Adobe to tell me how to proceed. My daughter is all a registered user of the same product and she had no problems upgrading... we purchased ours each at the same time. I do know the difference is that I had to reinstall and she did not. If that means anything.
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My MacBook Air and my iPhone are coupled but they cannot connect via bluetooth. How can I solde this ?
For what purpose are you trying to connect them?
The only supported Bluetooth function between a Mac and iPhone is internet tethering. -
My 3gs wont restore after ios 5 update. I have tried firmware restore and restore from backup, neither works. All I get is "iphone restore failed because backup session failed" Any ideas on how to make a successful restore with this ios 5 update?
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It took a combination of things, one of which was disabling the anti-virus completely and copying the contents of the backup folder to my desktop and then deleting everything in the backup folder. Then I rebooted the PC, entirely disabled the anti-virus, copied the one backup I wanted to restore from the desktop to the backup folder and then trying to restore. Low and behold the phone said restoring from backup and I am back in business, so when in doubt, trying combining some of the fixes together. -
A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.
Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
Can any1 hlp i hav an IPhone4 and the volume is so low i can barely hear the person frm the other phone, i try using volume bt it dont work?
Did you try turning up the volume button on the left side, Also go into your settings>sounds and try to change the volume.
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I want to use FaceTime on iPad but my iPhone connects instead
I am trying to use my iPad for FaceTime since screen is bigger, and when I get a call from my daughter it shows call coming in but it won't let it connect....I can only answer it with iPhone . I've tried shutting down my phone completely but that doesn't seem to work either. Any ideas or something I am not doing correctly?
two things.
first, on both the phone and the pad, look in settings, face time - and note what 'receive at ' addresses you have declared. if you want a call to go the pad only, give it an additional facee time address (valid e mail address) that the phone does not recognize. You can have multiple 'receive at ' address on each device.
Second, about two weeks ago a lot of folks lost the ability to use face time. This was due to a software problem (expired certiicates), and it was corrected as part of the most recent ios update. From your description, it sounds like your phone has been updated, but not the pad. Do that update, and the pad should then work ok on facetime. -
Acrobat 9.0 Pro and Office 2008 updates download but won't install
I hope I'm not alone experiencing the following difficulties installing third party patches and updates and that someone who reads this may recognize the problem…and its solution. I've run Adobe Updater (6?) for CS4 Design Standard which includes Acrobat 9.0 Professional, and subsequently, Microsoft Autoupdate for Office 2008 v12.0.1, but find that neither will install the downloaded updates which disappear immediately after an (unsuccessful) installation attempt.
Disk space is not a problem (500GB HD) nor is memory (4GB RAM); I'm using OS 10.6.4 (10F569) which is the most current set of OS updates I can locate. I had successfully been running CS4 with Adobe's most recent patches (e.g. P'Shop 11.0.2 and Acrobat 9.3.3) until the 9.3.4 patch failed to install with the message that +"Safari and Acrobat apps must be closed in order to proceed"+—they were closed as was everything else that wasn't essential according to a check of the Acitivity Window. A grab of the alert panel reads:
+"AcroProUPd934_all Update Failed: The Patch has failed because the application has been modified since it was originally installed (for example, plug-ins may have been disabled). Please go to the Adobe support website for more information regarding how to re-enable disabled components prior to installing the patch, or you can uninstall and reinstall the application, and then reinstall the patch."+
Of course, uninstalling CS4 and reinstalling the entire suite of apps reverts all of them to their original versions, now none of them will accept an update…whether manually downloaded and fed to it or by using Adobe's most recent AutoUpdater. The most consistent message is an alert panel stating that in order to continue, Safari and Acrobat applications must be closed—which they are.
Not surprisingly, after nearly 8 hours on a cell phone with Adobe Tech Support in Delhi, 5 different techs and a manager, the case remains open a week later; it seems +"no one has ever seen or heard of this problem before"+ and an overly apologetic manager could only repeat +"it's [Adobe] policy to remove all copies of CS4 from existence once CS5 is introduced."+ While we waited for 500MB of updates to download more than once, a helpful tech suggested I'd have more luck finding a used copy of CS4 on the net than getting a link to another download from Adobe.
With regard to Microsoft Office 2008, I'd been running v12.0.1 and the MS Autoupdate app has tried to download and install v12.1.0 (and those which follow) but when installation is attempted, an alert panel reads:
+"There is a problem with the Office database. Office might be unable to access the data base or the database file might be damaged. Without the database, you might be unable to use the Address Book, Scrapbook, and other features that store your personal information. To rebuild the database, Open Microsoft Office 2008/Office, and then open the Microsoft Database Utility. For more information, open the Database Utility application, and on the Help menu, click Database Utility Help."+
All attempts to rebuild the database fail, noting…
+ERROR: Failed to open database [Head]+
+ERROR: Corruption opening database [16003:""]+
======================
+Scan Ended+
====================
Two hours on the phone with a relentlessly pleasant Nova Scotian tech for Microsoft revealed little but the suggestion that +"the app doesn't seem to be able to recognize your hard drive. I've never seen this problem before."+
With luck, perhaps someone reading this far recognizes the issue and can offer a solution? It will be gratefully received! Thanks,
DavidDisk space is not a problem (500GB HD)
How much space is available out of the 500GB?
Have you tried any of the following:
Disconnect all peripherals from your computer. Boot from your install disc & run _*Repair Disk*_ from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select *Disk Utility.*
Select the disk or volume in the list of disks and volumes, and then click *First Aid.*
Click _*Repair Disk.*_
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and try the installations again. -
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I don't have that file on my about:config page so this solution won't work for me.
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Go into settings -> general -> reset -> reset network settings.
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