I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.
I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks
Similar Messages
-
Updated my iTunes to the recent one and now it will not open on my MacBook Pro, got a new iPhone so tried to connect it and said i needed the new iTunes (which i did) and now i can't start my phone as i can't open iTunes which means i can't access anything on my phone!!?? HELP???????
You supply little pertinent about the MBP and the iPhone.
First... on the MBP... Click on the Apple icon.. Top left in Finder...
> About this Mac > Version...what does it say?
Which iPhone and what is its' iOS Version. -
I have successfully downloaded the trial of InDesign and Photoshop, but the trial of illustrator errored. It says update failed. I have tried to hit Retry a number of times but am getting the same thing. Any advice would be appreciated.
Gw17 I would recommend reviewing the installation log file to determine why the update has failed. You can find details on how to locate and interpret the installation log file for the update at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.
-
Creative programs will install but will not open with same error message
Hello guys thanks for any help you can provide.
I installed creative cloud and install a few programs. None of the programs will open and I receive the same error message for each one.
Adobe Premiere Pro CC 2014 cannot be opened because of a problem.
Check with the developer to make sure Adobe Premiere Pro CC 2014 works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.
Click Report to see more detailed information and send a report to Apple.
All programs on creative say they are up to date. They have not been registered as I have not successfully opened one yet. I am running a ate 2014 MBP with a 2.8 i7 processor, 16 gb of ram and a 1tb solid state drive with 600gb of space free.
I have uninstalled the programs and have reinstalled with the same result. I have also followed solutions for other problems for programs not starting or loading, with no success. Any help on solving this problem or direction to a previous posted solution would be greatly appreciated.
Thank YouHey Mylenium,
Thanks for the response. I deleted all the programs, and then removed creative cloud. Then I ran the creative cloud cleaner, and rebooted. I reinstalled and so far everything seems to be working.
Dan -
PS and LR CC updated and installed but will not launch
Im getting a bad image error pop up when I try to launch programs.
start here, CC applications close immediately after launch
if that fails,
reset your preferences -
acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall -
Hello, I have a macbook pro retina-2013.
About Mavericks I could set my 4K monitor via HDMI on 2560x1440.
This I can not get through at Yosemite. Can someone help me there?They really pushed that it would all work great! Has anyone had the same struggle? Are there any step-by-step instructions to get linked up?
Call Verizon's wireless tech support & explain your problem to them. They will provide "step-by-step" instructions over the phone.
Take notes too!
TIP: If you do call & don't want to go through all those darn promps, when you initially call, just don't say anything. The automatic voice will then say, "will connect you to a service rep." -
Hello, I have a Macbook pro retina-2013. About Mavericks I could set my 4K monitor via HDMI on 2560x1440. This I can not set at Yosemite. Can someone help me there?
They really pushed that it would all work great! Has anyone had the same struggle? Are there any step-by-step instructions to get linked up?
Call Verizon's wireless tech support & explain your problem to them. They will provide "step-by-step" instructions over the phone.
Take notes too!
TIP: If you do call & don't want to go through all those darn promps, when you initially call, just don't say anything. The automatic voice will then say, "will connect you to a service rep." -
I have upgraded to OS X Mavericks and my MacBook keeps crashing and my numbers and pages programs will not open as they are being updated continuously
The next time the crash happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.
-
I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
I have a macbook pro. I had iphoto on it prior to my hard drive crashing. Hard drive was replaced but iphoto is no longer on. How do I get it back without paying for it?
Have you tried
http://support.apple.com/kb/HT4928 -
Hi, I have a MacBook Pro. It is plugged in and charging but will not switch on. I try pushing ctrl, shift, alt and power together then release and press power again. The laptop goes to a white screen but switches off straight away. Any ideas?
P.s. it is now going to apple logo on white screen then switches off
-
Hi. I have a Macbook Pro Model 5,5 with one 800 firewire port. I need to create two firewire 800 ports but only have an SD card slot (this is for video interface with 2 cameras). Is this possible or do I have to have an express card slot in order to do this?
Hi Jessica,
No, the SD slot will not work, you need an ExpressCard/34 slot.
I do not know if it works with cameras, but with two or more HDs, if the first one has two FW ports, you can "daisy chain" one or more additional HDs from it. -
Ever since I updated to Yosemite my mac book pro keeps asking for Apple Id and password but will not accept them. What can I do?
Try the advice here. I had the same problem and it worked for me.
You have to delete the "SC Info" folder from /Users/Shared. You will have to use Terminal to enable you to see this folder first. Make sure iTunes is not running when you delete the "SC Info" folder
There is an article from Apple on this here. The "SC Info" folder contains iTunes authorization information.
I did this two weeks ago and iTunes accepted by login. I haven't been asked for my AppleID or password since. -
I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated. Now I can't even remove the program at all. Why is this happening?
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
How do i connect my macbook pro to another screen (a fujitsu siemens) i got the cable for it but i want to know the settings so i transfer desc to the fujitsu screen.
Welcome to Apple Support Communities
If you have the cable, just connect it to both and the desktop will show up on the external display. Then, you can select different modes, changing arrangement in System Preferences > Displays > Arrangement, or using shortcuts > http://support.apple.com/kb/ht5019
Maybe you are looking for
-
IMac G4 startup has slowed to a crawl on 10.4.3
I have used the Tiger installation disc to attempt to repair disk permissions and repair disk. When I run verify disk, it indictes "keys out of order" and gives me a "repair disk" message. When I run the repair disk from the installation DVD, the blu
-
How do I change the color of a circle in PSCS3
I have this circle that has what I can only describe as a gradient fill to it, and I want to change its color. The task seems simple enough however for the life of me I can't figure out how to do it. In Fireworks it would be as simple as changing the
-
hallow i using this function to get how much month btween the to date i put and it bring me wrong num CALL FUNCTION 'FIMA_DAYS_AND_MONTHS_AND_YEARS' EXPORTING i_date_from = l_begda "010107 i_date_to
-
Regarding value updates in Table V_T559D
Hello, Can you please let me know, how to update a value in table V_T559D. The scenerio is like this :- We have to update the expiry of probation under no of deduction in Table V_T559D(Deliminate validity and deduction periods). Plz explain me the st
-
Mapping Text To a Partial Cube
I've got a line of text that I need to map to three sides of a cube. I want the type to run from the front across the right side and end on the top. 1) Can I do this in Illustrator? 2) Can I flatten the sides so I can print each one on its own page a