I have a macbook pro os x 10.7.5 and my mail dispappeared from my dock. I cannot get it to reopen. Have tried keychain first aid but there is no problem.

I have a macbook pro os 10.7.5 and my mail icon has disappeared from my dock with a pop up box that says Mail Quit Unexpectedly. I have used the spotlight to find Mail, and have tried several more times to open the mail, but it closes with the same pop up. I also tried using the keychain first aid, but there is no apparent problem to repair. Anybody have any ideas?

There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

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I have a macbook pro with OSX 10.9.3 and Safari 7.0.4. How do I remove BING FROM SEARCHING when i type something into the search bar

I have a macbook pro with OSX 10.9.3 and Safari 7.0.4. How do I remove BING FROM SEARCHING when i type something into the search bar

See below if the search engine setting was changed without your knowledge and you can't change it back.
You installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there may (or may not) be an application named "Genieo". Genieo may be partially installed even if this item is absent. If it's present, select it and open the Finder Info window. If it shows that theVersion is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you didn't find the Genieo application, or if you couldn't complete Step 1 for any reason, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the perpetrator of the scam sometimes shows up under the name "Genieo support." He will tell you to run the provided uninstaller. As he knows and intends, the uninstaller does not completely remove the malware.

I have a MacBook Pro with Snow leopard (10.6.8). Downloaded Lion from Aplle store and got a bill but no upgrade. Bad hearing can't use telephone to support. Apple store can't help. CASE NUMBER: 19*****63

I have a MacBook Pro with Snow leopard (10.6.8). Downloaded Lion from Aplle store and got a bill but no upgrade. Bad hearing can't use telephone to support. Apple store can't help. CASE NUMBER: 19*****63.
I am hard or hearing and can't use the telepohne support and live on an island and can't get to a shot to buy the Lion.
<Case Number Edited by Host>

Try d/ling again. In the App Store, option-click the tab

Hi, I have a MacBook Pro. It is plugged in and charging but will not switch on. I try pushing ctrl, shift, alt and power together then release and press power again. The laptop goes to a white screen but switches off straight away. Any ideas?

Hi, I have a MacBook Pro. It is plugged in and charging but will not switch on. I try pushing ctrl, shift, alt and power together then release and press power again. The laptop goes to a white screen but switches off straight away. Any ideas?

P.s. it is now going to apple logo on white screen then switches off

I have a MacBook Pro laptop purchased in June 2011, and the superdrive no longer works. Rather than have it replaced, I'll buy a 3rd party superdrive that plugs into the USB port. Does it need it's own power source, or will the USB port suffice?

I have a MacBook Pro laptop purchased in June 2011, and the superdrive no longer works. Rather than have it replaced, I'll buy a 3rd party superdrive that plugs into the USB port. Does the external superdrive need it's own power source, or will the USB port provide enough power?

The Apple external SuperDrive actually exceeds the allowed power draw. Because of this, it is only trouble-free on certain models that accommodate this excess.
All others require an external Power source.

Hello. I have a macbook pro 2011 that originally came with os lion (on the computer not a disk). What I did was I downloaded Os Mountain lion. There was nothing wrong with it but I just feel the battery life is too short. So what I did was I tried to do s

Hello
I have a macbook pro 2011 13" that came with OS Lion (integrated not on a disk). I recently bought OS Mountain Lion of the app store and it is working fine. However I was a bit dissapointed in the battery so I decided to try and downgrade and completely failed, I froze the computer and when I restarted it it did not work. I went into recovery system and erased my disk and all that and went to re-download my OS. I was expecting to get the option to re-download Lion but instead I could only re-download Mountain Lion.
My question is since my computer originally came with Lion can I reset my computer so I get OS Lion back instead of OS Mountain Lion?
Thanks for any help. Any answer will be appreciated even if it is saying it is not possible.

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
    1.    Select Disk Utility from the main menu and click on the Continue button.
    2.    After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
    3.    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    4.    Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Kappy, a pretty wonderful and very knowledgeable man, has tip for that which I have copied and pasted above

I have a macbook pro with IOS 10.6.8 and my itunes is version 11.0.1, can I airplay to an apple TV?

please help, I have a macbook pro with a IOS 10.6.8 operating system, I just opperated my ituned to version 11.0.1. Can I airplay my macbook to an apple tv?

On Snow Leopard, you can't use AirPlay Mirroring, but if you upgrade to Mountain Lion, you will be able to use AirPlay MIrroring > http://support.apple.com/kb/HT5404
If you want to upgrade to Mountain Lion, first make a backup of your files. Then, open App Store and purchase Mountain Lion, and follow the steps to upgrade to Mountain Lion. Check if your applications are supported > http://www.roaringapps.com
If you don't want to upgrade Mac OS X, you can also install AirParrot > http://www.roaringapps.com
If you are referring to AirPlay on iTunes, you can do it. The AirPlay icon will appear on the iTunes toolbar when your computer detects the Apple TV

I have a macbook pro using version 10.7.4 and I can't print multiple size pages in a pdf file using the brother laser printer hl-5470 dwt

I have a Macbook Pro using the 10.7.4 version. I recently bought a Brother HL-5470DWT Laser Printer. I can't seem to tell the printer to print multiple size pages in my pdf files.
No matter what I do it still prints all the documents as 8.5x11! It isn't pulling the paper from both printer trays.
Please Please help me out....
deb

Contact Brother tech support.

A CD is stuck in my MACBook pro: doesn't show on desktop and won't eject from iTunes?

A CD is stuck in my MacBook Pro, doesn't appear on desktop and won't eject? Help?

Welcome to Apple Support Communities
To force eject the CD, hold the trackpad while your Mac is starting, so it will be ejected.
If it doesn't work, hold Command and S keys while your MacBook Pro is starting, and type:
drutil eject
exit
If it doesn't work, the SuperDrive is damaged, so it has to be replaced at an Apple Store or reseller. A cheaper way is to get an external disc drive

I have a macbook pro, installed leopard last year. Last week the keyboard is acting up, I cannot use uppercase, lowercase, numeric, etc, numeric,

I am using macbook pro, been having a problem with my keyboard. Suddenly the uppercase, lowercase, numeric, etc are not working properly. I even cannot submit question to Apple, because I cannot type my password properly. Thank God I have this ipad, so I submit question using it.
This has only been going on several days, and it managed to frustrate me, as my work is much dependable on my laptop now. Please help.....I tried everything I know, unsuccesfully. I just moved in to my hometown- a small city, nobody understand apple here, don't even have a store nor service center for apple....
Thank you!

Might have a hardware issue that was caused by the minor liquid spill.
Take it to Apple to have them look at it. I think they do a free diagnostics. That way you can find out what's wrong with your MB.
Good luck....Hope you get it sorted out.

I have a MacBook Pro book running OS10.5.8 and need to upgrade to 10.7. Do I have to update all other versions inbetween or can I go from 10.5.8. directly to 10.7?

How do I upgrade my MacBook Pro from OS10.5.8 to the lastest software, which I believe is 10.7?
This is a company computer and the guy who had it before me never kept up with updates. Now I have some audio hardware whose software will only operate with 10.7. Do I have to upload all versions between 10.5.8 to get to the lastest firmware or can I go directly from 10.5.8 to 10.7? I've downloaded the 10.7 upgrade from the apple web site but when it finished downloading I received a message stating that I needed earlier software.
If I need to go through all of these other versions, where to I find them all and how many are there please?
Thanks

To upgrade from Leopard to Lion or Mountain Lion - you need to upgrade your current OS to Snow Leopard...
You can call Apple and order Snow Leopard and after you've upgraded to Snow Leopard, you can decide from there if you want to upgrade to Lion or Mountain Lion.
If you want to upgrade to Mountain Lion, click HERE to see if your Macbook is supported by ML.
good luck

I had a mac mini on snow leopard but it broke.I now have a macbook pro on leopard how do I upgrade using the disks from my old mac mini

can I use the osx disks from my old mac mini to upgrade my macbook pro so i can then get a further free upgrade

You can not use a DVD that shipped with one Mac to load on to another. To upgrade to Snow Leopard you will need to purchase the Snow Leopard DVD.
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

I have my macbook pro connected to my lg tv and cant get it to play netflix it only shows the galaxy screen???

My macbook pro is connected to my Lg tv by hdmi chord. The tv shows the screen that has the galaxy on it but i cant get it to switch to netflix??? Help

Hi shesmart2,
So it sounds as if you are not getting video from your MacBook Pro to your external TV display via the HDMI cable. I would suggest looking at this article to start with -
Mac computers: Frequently asked questions about using HDMI
http://support.apple.com/kb/HT4214
You may also wish to troubleshoot using the steps in this article -
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Thanks for using Apple Support Communities.
Best,
Brett L

Time Machine did not restore my MacBook Pro, many iOS apps were missing and replaced with "?" in the dock.

Hi all,
This weekend I had issues restoring my MacBook pro using Time Machine. I was left with question marks in the dock for the folloing apps in Bold, the others are not on the dock but they could not be found..
1. Safari
2. LaunchPad
3. Missing Control
4. Mail
5. System Preferences
6. Photo Booth
7. Terminal
8, Itunes
9. Disk Utility
10. iText Express
11. Notes
12. Maps
13. XCode
14. iPhoto
15. Calendar
They were not in Finder, and as the Lauchpad icon was not there I could not check there either. Spotlight was not showing them either. They simply were not there on the Mac.
I checked on Time Machine and they could not be found there either. I don't believe they were backed up by Time Machine in the first place. I do not have any programmes or applications excluded in the TM preferences.
Its interesting that all my 3rd party apps were there, all the missing ones are from the Maverics iOS.
I ended up having to reinstall Mavericks via a VERY SLOW internet connection and hey presto, everything came back to normal.
It was a very tense few hours as I thought I had lost the lot, photo's and itunes collections etc.
Time Machine is sold to us by Apple as the perfect solution to keep your data safe and recoverable.... Really?
I do like Apple products, but this has left me a little unsure about them now, its like the trust and confdence goes when you catch your child stealing and lying to you...The confidence will come back but I guess I will always be a little warey now..
Apple, please do something about this - I have paid through the nose for a robust system that I can rely on, not one that has aged me by 10 years...

It appears only the applications where missing. So your own data were safe all the time. However...
There appears to be a bug in Time Machine that causes it to exclude items that aren't supposed to be excluded. To check if that is the case, you can find more information here: http://pondini.org/TM/D10d.html
It appears the bug is very difficult to reproduce, mainly because in most cases it is only discovered when people try to restore an existing installation.

Problems setting up my TC. Have just bought new iMac(OS 10.6.8) and TC. I set it up. iMac cannot find it. I have tried direct connection with an ethernet cable to Mac or my wireless router but nothing. Just a flashing orange light. Help for a simpleton p

Problems setting up my TC. Have just bought new iMac(OS 10.6.8) and TC. I tried to set it up. iMac cannot find it. I have tried direct connection with an ethernet cable to Mac or direct to my wireless router but nothing. Just a flashing orange light. Help for a simpleton please. Have tried reseting TC, but to no avail.

Just updated from 10.6.7 ---> 10.6.8 and had the same issue. Despite having done a clean install from 10.6 and got everything back off my TC, now Time Machine can't find it!
Green light is on, ethernet cable conected, network CP says its conected but nothing. Airport Utility can't find it. Hit reset button, Orange flashing light but still no show in Airport Utility.
But I know its there, as rebooting from 10.6 SL disk shows the backups are still ok?
Hmm, ideas anyone?
SBB

I have a macbook pro os x 10.7.5 and my mail dispappeared from my dock. I cannot get it to reopen. Have tried keychain first aid but there is no problem.

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