I have a Macbook Pro with Retina Display and I cannot get FaceTime to work

I cannot get facetime to work on my macbook pro

Hello xMaddiex,
The article linked below provides some useful steps that can help get FaceTime working on your MacBook Pro.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Cheers,
Allen

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  • I have a Macbook pro with Retina Display, and need to get bootcamp. Which one should I get so I can install Windows 7?

    I have to have windows so I can use CAD and photoshop for my classes. Any suggestions?

    Boot Camp Assistant is in your Utilities folder. You will have to purchase Windows somewhere. Preferred would be 64-bit Windows 7.
    Windows on Intel Macs
    There are presently several alternatives for running Windows on Intel Macs.
         1. Install the Apple Boot Camp software.  Purchase Windows
             XP w/Service Pak2, Vista, or Windows 7.  For Boot Camp
             4.0 and above you can only use Windows 7 or later. Follow
             instructions in the Boot Camp documentation on
             installation of Boot Camp, creating Driver CD, and
             installing Windows.  Boot Camp enables you to boot the
             computer into OS X or Windows.
         2. Parallels Desktop for Mac and Windows XP, Vista Business,
             Vista Ultimate, or Windows 7.  Parallels is software
             virtualization that enables running Windows concurrently
             with OS X.
         3. VM Fusion and Windows XP, Vista Business, Vista Ultimate,
             or Windows 7.  VM Fusion is software virtualization that
             enables running Windows concurrently with OS X.
         4. CrossOver which enables running many Windows
             applications without having to install Windows.  The
             Windows applications can run concurrently with OS X.
         5. VirtualBox is an Open Source freeware virtual machine such
             as VM Fusion and Parallels that was developed by Solaris.
             It is not as fully developed for the Mac as Parallels and VM
             Fusion.
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  • I have a macbook pro with retina display and when I try to purchase a digital hd movie I am told mp pc ic incapable of watching hd but sd I can purchase?

    I have a macbook pro with retina display and when I try to purchase a digital hd movie I am told mp pc ic incapable of watching hd but sd I can purchase?

    1. System Preferences > Other/ Flash Player > Advanced >  Delete  All
         Press the "Delete All" button
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        http://get.adobe.com/flashplayer/
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        Quit Safari.
        Restart computer. Relaunch Safari.
    2.  Allow  Plug-ins
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  • I have a Macbook Pro with Retina Display and I cant install adobe creative cloud, what should I do..

    I keep getting
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    Hi DannimonDesigns,
    Try steps mention in given link:- http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
    Let us know, if you require further help.
    Sarika

  • I have a macbook pro with retina display, is time capsule compatible?

    I just bought a macbook pro with retina display, and I realize that I have time machine in my mac, will the time capsule work in this computer?
    Thank you,

    Yes it will.

  • I have bought macbook pro with Retina display on 7th January. But its price is reduced and its cpu is upgraded to 2.6Ghz. Can I return it and get my money back?

    I have bought macbook pro with Retina display on 7th January. But its price was reduced and its cpu was upgraded to 2.6Ghz in February. Can I return it and get my money back?

    You have 14 calendar days to return an item from the date you received it.
    http://store.apple.com/us/help/returns_refund#policy

  • Hi, recently i bought macbook pro with retina display and installed windows 8 professional original software also. but in windows 8 track pad is not working properly. can you help me with providing drivers for trackpad to work on windows 8 professional .

    hi, recently i bought macbook pro with retina display and installed windows 8 professional original software also. but in windows 8 track pad/ TOUCHPAD is not working properly. can you help me with providing drivers for trackpad to work on windows 8 professional .

    Did you download and install the Windows Support software? If you did, did you use the Boot Camp Control icon to set up the trackpad how you want it?
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    https://discussions.apple.com/community/windows_software/boot_camp

  • I plan to buy a MacBook Pro with retina display and I already own and use Photoshop CS 5 on my PC?

    I plan to buy and use a MacBook Pro with Retina display and I already own and use the PS CS 5 on my PC window-based. How can I obtain a copy of CS 5 for my MacBook Pro?
    Message was edited by: CHARNCHAN.  That is without having to buy another copy for the Mac!

    Not sure why you'd want CS5 for your new Mac with Retina display.
    Retina support was first added to Photoshop in CS6 version 13.0.3
    http://blogs.adobe.com/jkost/2013/01/retina-display-support-and-photoshop-cs6.html
    So, assuming you own standalone Photoshop CS5 (and you're running at least Windows 7 on your PC) then your best option - for optimal display on your Mac - might be to subscribe to the Photoshop Photography Program for $9.99/month
    https://creative.adobe.com/plans/offer/photoshop+lightroom?sdid=KIHZP
    Then you'll get Photoshop CC + Lightroom 5 + extras and you can run them both on your Mac and Windows (2 installs permitted regardless of operating system) for the same $9.99 monthly fee.
    If you don't want to subscribe then your other option would be to buy a separate CS6 license for Mac (paying full price).

  • How can I tell the differences between the new MacBook Pro with retina display and the old MacBook Pro with retina display by looking

    I'm just wondering the differences between the new MacBook Pro with retina display which was just released in October 2013 and the old MacBook Pro with retina display.

    Thank you for the reply! As you said they looked exactly the same, so I'm not able to tell the differences just by looking, right? I'm thinking to buy a new 13-inch MacBook Pro with retina display, but I'm not buying the MacBook in Apple Store, I'm buying it in other shops, how can know whether they are not selling me the old model of MacBook Pro with retina display?

  • Hey there,I purchased gmail app for my macbook pro with retina display but I cannot even open it!Why!The purchased is made,I have also the receipt but cannot use it!

    Hi,yesterday I made a purchase of gmail app for mac book pro but I cannot open it!I have the receipt for the perchased item it is in my list of installed apps but cannot use it.Do anybody has the same problem like me?Please,advice!

    You should also ask this in the MacBook Pro forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
    https://discussions.apple.com/community/notebooks/macbook_pro

  • Hi! So I am using a MacBook Pro with Retina Display, and I am having some trouble issues with sharing documents on Google.

    I am part of a 2 person group, who's entering a documentary for the NHD competiton. If you don't know what that is here's a link: http://www.nhd.org. Anyway, that doesn't really matter. What does matter, is that my partner and I, we're using Final Cut Pro X to make the documentary. I downloaded the Final Cut Pro X trial on my MacBook Pro so I could work on our documentary at home. My partner Cecilia, wanted to work on it as well, but using Windows Media Player or something like that. My family uses a lot more Apple than windows. So I come home, work a little on our documentary, go under file ---> share ------> masterfile---> settings-----> Video Codec -----> H.264. A couple seconds/ miniutes (it didn't take very long) later, I see our documentary as a Quick Time file pop up under my documents. I then log into gmail. i click compose, type in my partners e-mail, and then click the little paper clip to attach my new quick time file. Considering that it's 11 minutes long and is filled with media and audio, It's no suprise when I see that it exceeds the limit of ...gigabytes i think. So i send it to her using google drive. However, a couple minutes later, my partner says that she can see the file, but can't seem to download it. I double-check and make sure that I, as the owner, allowed her to edit the file. Then I check to see if i accidently clicked: "Prevent viewer from downloading" which I hadn't. Then i, myself, click on the file and click download and it works fine for me, but apparently doesn't work at all for her windows computer. This means that there's somethig wrong with her computer, or I did something wrong while sharing the file. Any ideas as to why the whole downloading process worked on my Apple Laptop and not her Windows Computer?

    These links might provide some information that may be of help.
    http://support.apple.com/kb/TA20831
    https://discussions.apple.com/message/2035035?messageID=2035035
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  • I just want to burn my imovie project to a dvd.  I have a macbook pro with retina display, the most recent update of imovie and mountain lion.

    I can't seem to figure out how to burn my imovie to a dvd.  I have an external optical superdrive and blank dvds.  Is there a way to do it without downloading lots of other apps/software?  I bought a macbook instead of pc because I wanted the video/photo editing, I'll be disappointed if there isn't a convinent way to turn them into a hard copy dvd to share with family and friends.

    Why is there no iDVD on my new Mac?
    https://discussions.apple.com/docs/DOC-3673

  • I have a MacBook Pro with Retina display, when starting up, I see the Apple logo, the bar underneath fills about 1/4 of the way, and then the screen goes black, the mouse cursor is still visible.

    Boots to black in OS X mode (I believe 10.10.2? tough to check right now).  I can boot into Windows 8 using Boot Camp without incident.  I have booted to Disk Utility and run Disk and Permissions Repair.  I have booted into Diagnostics, and no issues were found (ADP000 was the Reference Code given).  I reset the PRAM, which gave a louder chime than I had been getting when failing to start up OS X, but otherwise no change.  Feeling that my options were exhausted, I attempted to restore from Time Capsule, and it won't connect to Time Capsule, despite Time Capsule being the active router whose network I am connected to.  Please advise. 
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    Install or Reinstall OS X from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
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      2. After DU loads select your startup volume (usually Macintosh HD) from the
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      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
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      4. Quit DU and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
               because it is three times faster than wireless.
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  • Dear Community, i recently bought a macbook pro with retina display and i have been seeing some issues lately regarding the headphones output , even though the headphones are plugged in the output shifts to external speakers again again , help needed

    i need help or a working solution , apple call here

    Luckily I reinstalled the software and the problem just disappeared , and now for all those facing the same problem after reinstalling mountain lion don't update to 10.8.1 , cause only after that update earlier was when the problem started showing up , along with that don't reinstall lion using your recovery on your harddrive it takes 23 hours to install because it downloads the software first and then does all the installation so just download the app for mountain lion from the AppStore first and then make a bootable USB installation disk out of it , I'm sure you'll find a tutorial on google on how to make a recovery USB out of it , as for your data and stuff I moved all my stuff to an external hard drive and then performed a reinstall I recommend you do the same . The steps are simple after making the USB insert it and then reboot when the computer turns itself on press the alt/option key and then their will be a list of options there you will see your mt lion USB boot into it , select disk utility and then your Macintosh HD , WARNING IN THIS STEP YOU WILL ERASE YOUR HARD DRIVE COMPLETELY MAKE SURE YOU BACKUP ALL YOU DATA BEFORE PERFORMING THIS STEP I WON'T BE RESPONSIBLE FOR ANY DATA LOSS DO THIS AT YOUR OWN RISK, so choose your drive , go to the erase tab choose Mac os extended journaled usually the first option from the drop down menu and name it Macintosh HD again click on erase and then after thats done close the utility , now select the option to install mt lions copy from the first menu and then chose your Macintosh HD that we erased eirlier and install, it takes about 20-40 mins depending on your Mac and then viola the problem will disappear , well at least it did for me . Here is the link on HOW TO MAKE A LION RECOVERY USB
    http://gigaom.com/apple/quick-tip-create-a-usb-installer-for-mountain-lion/
    Hope This Would Definetly Work For you =D...........

  • Hi, I have a MacBook Pro with retina display. I trie to open safari but then it says safari quit unexpectedly. I click reopen but the screen appears again. I've been clicking on it for hours now and don't know what to do?

    What do I do?

    Did you install any 3rd party addons to Safari? Read this thread:
    https://discussions.apple.com/message/22320140#22320140

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