I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

Found the answer on the HP site. It's the original software that works with this printer OS X 10.6!!
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=ma-60835-3

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Unable to scan because another program has control of the HP imaging device.

Prouct Name and Number: HP Pavillion dv6 - Model dv6-2066dx
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This document should help walk you through fixing the problem. Let me know what happens.
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HP "another program has control of the device" Scanning Issue on Mac OSX 10.8.5

I am running an HP C7200 series all-in-one on a Mac OSX 10.8.5 system. Everything has worked fine for years. Suddenly when I got to fax using HP Scan I get the following message: The scan cannot be performed because another program has control of the HP imaging device. This may be the result of a recent Mac update, but I'm not sure. I have tried many solutions from forums, including: restarting the program, restarting the printer while holding down the OK and Help keys, and installing RC Default Apps 2.1 and disabling the bundle extension preference. I have not yet uninstalled and reinstalled my HP software because I'm afraid something else will get messed up.
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Hello NgnRoom,
Welcome to the HP Forums.
I see that you are having an issue with not being able to fax.
As you stated , this could be caused by a Mac update.
I suggest that we do an uninstall of the software and drivers and then while the unit is uninstalled, we then reset the printing system. Here is a link on How to reset the printing system. Once the reset is complete, I also suggest we Repair disk permissions.
The next step would be to reinstall the printer on to the Mac. Here is the link for the HP Print Drivers v3.0 for OS X.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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W a t e r b o y 71
I work on behalf of HP

C7280 - Cannot scan. Error message says another program has control over the device

I opened the HP Device Manager to do a scan. I accepted the settings and the scan started. But part way through the scan, I stopped the scan as I realized that I wanted to change the resolution. I quit the Device Manager and restarted it but when I did, I got an error message saying:
"The function you have requested cannot be performed because another program has control over the device".
I don't have anything else open and so I can't work out what program has control over the printer.
C7280 Prtinter. Mac OSX 10.7.
This question was solved.
View Solution.

I was thinking that if you stopped the process in mid-scan that there may be some background processes still running. Rebooting usually stops those processes.
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rayvonr wrote:
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Found the answer on the HP site. It's the original software that works with this printer OS X 10.6!!
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=ma-60835-3

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Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
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       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
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       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
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       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
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         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

Can you still buy a macbook pro with snow leopard?

can you still purchase a new macbook with snow leopard?

No. However, some used and refurbished Mac shops still have MacBook Pros with a warranty sold with them*:
http://www.macmaps.com/usedrefurbished.html
And yes, they are Snow Leopard compatible. July 20, 2011 is the cutoff date. So be sure the model predates that vintage.

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

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