I have a MBP with retina display and my trackpad doesnt work, why does this happen?

the problem was suppost to be fix by an update but it was not, my mouse doesnt work after i put my computer to sleep and turn it on again. Its like it doesnt wakes up with the computer

MBPr's are very recent machines. The oldest ones are from this past summer. Mine has a quad-core i7 2.6 GHz and 16 GB of RAM, and a NVIDIA GeForce GT 650M with 1GB of GDDR5, along with the Retina display. This is more than enough system power to display HD movies, per the article you reference unhelpfully.
http://www.apple.com/macbook-pro/specs-retina/

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I have the iPad with retina display and the screen is cracked, however it is not yet a year old, how much does it cost to replace it

I have the iPad with retina display and the screen is cracked, however it is not yet a year old, how much does it cost to replace it?

I don't know what country that you are in, but in the US the price for repair (i.e. replacement) is (from here) $299 for the iPad 3, and here in the UK (from here) £256.44

I have a macbook with retina display and when i use it, it gets hot on the bottom is this normal?

When i use my macbook it gets hot on the bottom is this normal?

If you're talking about the "new" MacBook with retina display, it's normal (Especially when you're playing games or watching a movie) and like Stark_Hu said, it will start displaying the temperature warnings, slow the processor, and try to regain normal temperatures. I actually had that happen to me while I was playing the Sims 4 while having 3 Pages documents and 5 or so Safari pages open.
Now if you're talking about the Retina MacBook Pro, I would clean out the fan ports and everything because that doesn't seem too normal!

Whenever I try to access websites such as google, hotmail and some other ones. Why does this happen?

So Im suddenly unable to access some websites. It says error and some other stuff like check your internet connection. I've tried everything I can think of. My antivirus program removed all virus that I had so my computer is now virus free. So if this issue is not caused by virus, then what is it? I mean, I can access all websites I want on my smartphone with the same connection, but on the computer it just doesnt work.

What Operating System and what security software (firewall, anti-virus) do you have?
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Dreaded Black Screen and automatic shut-down. Why does this happen ?

Why do I get a Black Screen and automatic shut-down ? My iMac felt warm...and I never hear a fan go on..could overheating be why it shuts down?

Hi Tish,
A few things.
If you bough this iMac used with no original install/hardware test discs, you can call Apple at 1-800-MYAPPLE ask for software sales and tell them you need a set of iMac replacement install/hardware test discs. You'll need to give the Apple rep your iMac's serial number.to get the appropriate discs. There will be around a $16 or $17 U.S. charge for discs.
Since your iMac is still freezing, I now wonder if it is RAM and/or hard drive related.
Your iMac maybe freezing because of serious lack of RAM.
How full is your Mac's hard drive?
You only have 1 GB of RAM installed.
OS X 10.6 Snow Leopard really needs more RAM than this.
Intel versions of OS X use more CPU, GPU, RAM and hard drive resources.
OS X, running alone (without any other applications running) can use up between 2 and 4 GBs of RAM memory.
Youf iMac model can 4 GBs of RAM, but only about 3.1 to 3.3 GBs of it will be recognized.
Correct and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).
Without being able to run the Apple hardware test we have no way of knowing the condition of your iMac's hard drive.
The freezing could, also, be caused from a failing hard drive.
If you do not have any backup of your data, this is the time to create one.
Backup your important data to either DVD discs, flash drive/s or purchase an external hard drive to backup all,of your data to.
You can make an exact clone of the data, on your internal hard drive, using a data cloning like CarbonCopyCloner or SuperDuper. OR purchase the external drive and use OS X Time Machine to automatically backup your entire internal drive.

I'd like to know how much performance difference there is in the 15 in MBP with Retina display?

Hi:
I have a legacy (2007) MBP that needs to be replaced. It still runs, but not well, given that the HD is nearly full. The headphone out jack is "hit or miss" in terms of working properly.....you get the picture.
I'll replace it with a 15 MBP with retina display, and also go with the 1 TB drive rather than the 512 as its actually cheaper (I think) to have Apple put the larger drive in than upgrade after the fact.
My question relates to the available processor speeds:
2.5GHz Quad-core Intel Core i7, Turbo Boost up to 3.7GHz
2.8GHz Quad-core Intel Core i7, Turbo Boost up to 4.0GHz
Is there any discernible difference between these processors, and if so, under what conditions do they manifest themselves, and how significant, generally speaking are the differences.
I'm sure it depends on the software being run and tasks being performed....video rendering, gaming, etc.
I should also mention that I'm not the most patient person (serious understatement) when it comes to the speed of even basic tasks....word processing, itunes, youtube videos, and the like.
I generally work with multiple windows open and with my current computer's age and remaining HD space get the "spinning pinwheel of death" with great frequency.
One last bit of information. I'm a musician and composer, who needs to get into the 21st century and actually use the notation software I've got (Sibelius). Any computer I have needs to be able to play back scores well, which means playing/processing multiple instrumental parts at the same time,
Thanks in advance for your advice,
Michael

The only way you can get a valid estimate is by someone examining the MBP directly. Since no one on these forums can see or examine your MBP, you will need to get this infomation from a qualified repair shop. It seems that you already have secured one estimate. You can also bring the MBP to an Apple store and have a genius bar examine it for FREE.
Ciao.

Google Chrome Crashing MBP with retina display

My customer just bought a MBP with retina display and Google Chrome is crashing the laptop and rebooting every time he is running the program. Has anyone else seen this problem? He is thinking about taking it back and going back to PC... Please help!! thanks

You might also want to install the excellent gfxCardStaus from Cody Krieger. For some reason Google Chrome feels as if it needs to use the discrete graphics card when, since the fix with the Intel 4000 GPU, it has been able to use integrated. gfxCardStatus let's you use one or the other or discrete switching (for instance with Photoshop, etc., apps that really do need discrete GPU.
Good luck,
Clinton

Can I ask apple store to replace my MBP with Retina display? because I have the ghosting issue with it!

I bought my MBP with Retina display less than two months ago and now I have this problem which the ghost of the application that was open, remains on the background.
I took the device to apple store and they decide to change a harware of it!! now I just feel like it is no going to be repaired.
just wanna know despite that 14 days of purchase date has passed, can I ask apple to replace the whole device and give me a new one or not!

you can ask them, but they are not obligated to fulfill your request. They are obligated to fix any issues related to defective craftsmanship as long as your mac is under warranty however.

Hello, I have MacBook Pro with Retina display. How can I get retina support to my Adobe Acrobat pro? It is version 10.1.13 and it says it is up to date.

Hello, I have MacBook Pro with Retina display. How can I get retina support to my Adobe Acrobat pro? It is version 10.1.13 and it says it is up to date.

Problem is that my pdf files look terrible although I have MacBook Pro (Retina, 15-inch, Mid 2014). I have Adobe Creative Suite Design Standard version 6.0 (Mac). I have installed every possible update. I think problem is that for some reason my CS doesn´t support retina display? If I view a pdf file in iMessage, it looks fantastic. But if I open the same document in Adode Acrobat Pro, it looks awful. What can I do?
Thank you so much for your help.
Pekka
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Anubha Goel <[email protected]<mailto:[email protected]>> kirjoitti 24.3.2015 kello 4.10:
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by Anubha Goel<https://forums.adobe.com/people/Anubha+Goel?et=notification.mention> in Re: Hello, I have MacBook Pro with Retina display. How can I get retina support to my Adobe Acrobat pro? It is version 10.1.13 and it says it is up to date. in Adobe Community - View Anubha Goel's reference to you<https://forums.adobe.com/message/7335644?et=notification.mention#7335644>

I have a macbook pro with retina display and when I try to purchase a digital hd movie I am told mp pc ic incapable of watching hd but sd I can purchase?

I have a macbook pro with retina display and when I try to purchase a digital hd movie I am told mp pc ic incapable of watching hd but sd I can purchase?

1. System Preferences > Other/ Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Follow the prompts.
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Press " Manage Website Settings" button for more options.

MBP with retina display always crash when using Final cut pro x and iMovie. Plz l need help

HI, My MBP with retina display always crash when l am using Final cut pro x and iMovie and come up with gray screen. Plz l need help

Take it back and get a refund. What are you waiting for, your new Mac does not work correctly.

HT4623 I am trying to update my iPad 32 with retina display and whenever I do it tells me that I am not connected to the Internet even though I am. I have tried several different wifi spots with the same results. Any suggestions would be helpful. Thanks

I am trying to update my iPad 32 with retina display and whenever I do it tells me that I am not connected to the Internet even though I am. I have tried several different wifi spots with the same results. Any suggestions would be helpful. Thanks

Try a reset: hold down the home button along with the power button until you see the Apple, then let go.

Can I use two HP Pavillion 23bw monitors with my MBP with Retina Display?

Can I use two HP Pavillion 23bw monitors with my MBP with Retina Display with good video quality? I just purchased them and am already reading about issues with non-Apple External Monitors being used with MBP with Retina. Plus I just assumed it given the power of the video card, but I can turn off the display to my MBP and extend the two HP monitors correct? I do realize they won't have the picture quality of the retina display but I would hope they look reasonable with 1080p
New to the Support Community so thanks in advance for any help.

This is an update on the question about the use of the Dell P2415Q 4K monitor with MacBook Pro 13" and 15" w/ Nvidia graphics card installed. The monitor works very well with both systems and is automatically identified when connected. The 13" machine with Iris Graphics defaults to 2560 x 1440 at 60hz. This was very workable, matching the Apple Thunderbolt Display for resolution. I was not able to set the display for full 4K at 3840 x 2160, even at 30hz. Just not enough horsepower with the basic Intel CPU with Iris Graphics. But make no mistake, the setup works well and the screen looks great.
The 15" with Iris Pro Graphics and the Nvidia GeForce GT 575M discrete graphics card also recognized the display and drove it at full 4K, 3840 x 2160, 60hz with no problems. Running in clamshell mode required a bit of fine tuning with the Apple display settings. But nothing major.
Due to a relatively small workstation, I selected the 24" version of the Dell monitor. If you are looking for a relatively large monitor with near "retina" resolution, the P2415Q is a perfect pairing for the MacBook Pro - and a terrific bargain. I paid $530 on the Dell website.

How to clean an MBP with Retina Display

I have a Sept 2012 MBP with Retina Display that I want to sell. How should I clean it to ensure the buyer does not have any access to my personal data?

Thanks. If I did the following:
"Once you have backed up all your stuff, restart in Recovery Mode by holding down theCommand R keys prior to the chime. Go past the languages select screen, if it pops up, select Disk Utility (bottom choice). Click on the Macintosh HD volume to select on the left column, do an Erase".
And when the buyer turns it on for the first time, he will be guided through the initial set up process, as if he is setting it up for the first time right out of the box?
Secondly, this MBP backs up automatically to a Time Machine, will any of the data be affected there? Once I sell this?

High end MBP 15" or low end MBP with retina display?

I am having trouble deciding between the two laptops so I wanted to get some opinions.
I use photoshop and dreamweaver a lot. I ususally will have tons of applications/tabs open at the same time, including a lot of pages with different video players. I use iMovie at most once per month. I do like to plug in multiple displays through the thunderbolt ports so having 2 and an hdmi port would be nice. It mainly comes down to is the macbook pro with retina worth losing .3Ghz per core on the retina. To fix the memory (not RAM) I figured when necessary I would just get a thunderbolt external hard drive. And finally how much more space would the OSX and/or a program take up with so many more pixels. I also need this computer to last a while because I will most likely have to wait more than 4 years to update, but I can upgrade the ram of the mbp with retina display later to 16gb, but the macbook pro 15 has a 3.6ghz processor. Once again if i need more space I will just get a thunderbolt external drive. So could I please have some oppinions on what I should chose?

Even my 2011 MBP can take 16 GB RAM. I would be VERY surprised if the 2012 model cannot handle 16 GB RAM once macsales.com and crucial.com test enough of the available RAM types to find the most-compatible type. Apple advertises limitations based on testing with "commonly available" parts. 2x8 GB RAM chips are still around $150, so Apple probably did not test them. But only time (and those willing to test with their brand-new units) will prove that.
As to the actual increase is speed from the extra 0.3, I would not hazard a guess because you will run a very specific set of software under a very specific CPU and GPU (graphics processing unit) load. But I would suspect the Retina unit will run faster than the non-Retina IF you buy a non-Retina with a HDD instead of the SDD. SDD will outperform HDD in most cases.
My humple opinion, Retina units are lighter and lack utility ports. But they have the quad-core CPUs people want and more display-ports. Those who program computers will likely buy the non-Retina units. Those who play with pictures will buy the Retina units.

I have a MBP with retina display and my trackpad doesnt work, why does this happen?

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