I have a monthly subscription to Adobe Acrobat Pro. Can I load it on both my desktop and laptop?
I have a monthly subscription to Adobe Acrobat Pro. Can I load it on both my desktop and laptop?
Hi glennm98649874,
Absolutely yes! You can install your Acrobat subscription on up to two computers like your desktop & laptop.
Install Acrobat and use the same Adobe ID credentials to activate the software on both the machines.
Try and let me know if you need further help.
Regards,
Anubha
Similar Messages
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I have paid my subscription for Adobe Acrobat Pro but can not install it… I always get an error message …also I did not receive any instalation code...
With the subscription you sign in with your Adobe ID that you used to order the subscription. By installation code, I assume you mean serial number. You do not get one with the subscription, but use your Adobe ID.
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Hi dbairsim ,
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Thanks,
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Englishcupoftea thank you for the update. For information on how to cancel your subscription please see Cancel your membership or subscription | Acrobat.com online services.
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Hi Susan,
Please let me know what exact error you get while editing PDFs as I might be able to help you.
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I have been unable to download adobe acrobat pro, which I purchased on a month to month basis almost exactly 1 year ago, since I purchased it. I just received a renewal email and it had a link to download the program and for the first time when I clicked on the link it actually sent me to a page that had the icon to download now. I clicked on that, but when I went to open the file and start downloading after about 3 minutes into downloading it says an error had occurred. Can anyone help me?
I am a little worried. If you are an existing subscriber why would Adobe need you to download... I wonder if the message is a fake.
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This page with the icon to download now. Was it a page on adobe.com ? -
I have a monthly subscription to Adobe CC (Photoshop & Lightroom), but LR6 (CC) is only offered in 30 days trial. Why ?
did you install lr 6 using your cc desktop app?
if yes, sign out and then back in to your cc desktop app, Sign in, Sign out | Creative Cloud desktop app -
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On May. 12, 2014, you purchased the Subscription of Acrobat XI Pro.
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
Windows:
In windows 7 navigate to following location:
/windows/system32/drivers/etc
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2. Open it with notepad
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Mac
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree -
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We always like to know what solutions work. The other options that would cause problems include:
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I purchased an annual subscription to Adobe Acrobat pro but it doesn't operate on my Mac 10.5.8 operating system.
Is there another Adobe product to which I should ask my subscription be switched so I can convert PDFs into
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Hi,
Delete the OOBE folder as mentioned in this article and then try to sign in with the ID you used to purchase the adobe Muse subscription. An unexpected error occurred I -200
Regards,
Aish -
Hello, I have purchased a license of Adobe Acrobat Pro DC (Mac, Italian) but I can not install it. Error: failed installation, installer has encountered an error that prevented the installation. Contact the software manufacturer for assistance.
Please post the file install.log that is located at "/var/log/install.log" to a site so that the forum members can have a look at the installer log.
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Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712
Hi Scott,
1. What is the version of Acrobat and Operating System?
2. Have you tried repairing the product? if not then Go to Help -> Repair Acrobat Installation.
Regards,
Anoop -
I own CS4 . It is registered with Adobe covering both my desktop and laptop. I have a brand new laptop . How do I put it on my new and remove it from my old ?
On the old laptop, under Help, choose deactivate.
Install on the new machine, and enter the serial number to activate. -
If I purchase Acrobat XL pro can I use it on both my Mac AND PC?
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One off puchase: no.
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