I have a monthly subscription to Adobe CC (Photoshop & Lightroom), but LR6 (CC) is only offered in 30 days trial. Why ?

did you install lr 6 using your cc desktop app?
if yes, sign out and then back in to your cc desktop app, Sign in, Sign out | Creative Cloud desktop app

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I have a monthly subscription to Adobe Acrobat Pro. Can I load it on both my desktop and laptop?

I have a monthly subscription to Adobe Acrobat Pro. Can I load it on both my desktop and laptop?

Hi glennm98649874,
Absolutely yes! You can install your Acrobat subscription on up to two computers like your desktop & laptop.
Install Acrobat and use the same Adobe ID credentials to activate the software on both the machines.
Try and let me know if you need further help.
Regards,
Anubha

I have purchased a monthly subscription to Adobe PDF pack so that i can edit a PDF file, i have uploaded the file and its now in "my assets". how do i now edit this file??

I have purchased a monthly subscription to Adobe PDF pack so that i can edit a PDF file, i have uploaded the file and its now in "my assets". how do i now edit this file??

You can't edit a file with PDF Pack, but you should be able to convert it to a Word document, and if you are really lucky edit THAT and make a new PDF. Don't expect too much though!

I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?

I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?

Englishcupoftea thank you for the update. For information on how to cancel your subscription please see Cancel your membership or subscription | Acrobat.com online services.

I just purchased a month-to-month subscription to Adobe Acrobat. But my computer has rejected the program three times so I'd like to cancel that order and exchange it for the Adobe Export program. I just need to edit some PDFs that have pencil marks on th

I just purchased a month-to-month subscription to Adobe Acrobat. But my computer has rejected the program three times so I'd like to cancel that order and exchange it for the Adobe Export program. I just need to edit some PDFs that have pencil marks on them.

Hi Susan,
Please let me know what exact error you get while editing PDFs as I might be able to help you.
If you still wantto cancel your Acrobat monthly subscription and get it exchanged with Adobe ExportPDF online service, then visit:
Contact Customer Care
Regards,
Anubha

I have bought monthly subscription for photoshop but I have changed my system so I want it to be working in my new computer.

I have bought monthly subscription for photoshop but I have changed my system so I want it to be working in my new computer. What should I have to do?

In some cases, the Creative Cloud app for desktop does not display all the applications available in Creative Cloud. The apps you can't install on your computer are removed from the download selection screen.
Please refer to http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
Regards
Rajshree

I am trying to cancel my monthly subscription to adobe reader...it is not user friendly and I cannot figure it out.

I Am trying to cancel my monthly subscription but this site is not user friendly and I cannot figure it out! Help!

There's no monthly subscription to Adobe Reader. It's a free product that doesn't require subscription or payment of any kind.
What exactly do you have a subscription for?

I ask for help, I can not cancel a monthly subscription to Adobe! contrary to the tutorial does not appear scribed CANCEL PLAN on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charg

I ask for help, I can not cancel a monthly subscription to Adobe.
contrary to the tutorial does not appear scribed "CANCEL PLAN" on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charge?

Just to clarify: This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
Have you done a Forum search?
How can I delete my account? There is no "cancel plan" in my creative cloud free membership.
Contact Customer Care

I have a monthly subscription for PS and Lightroom. I upgraded to 5.7 this morning but not through CC as it wouldn't download. Now when Lightroom opens, it is asking whether I want to but or have a free 30 day trial and won't progress any further into the

Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please?

Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please?

I have paid my subscription for Adobe Acrobat Pro but can not install it- I always get an error message -also I did not receive any instalation code...

I have paid my subscription for Adobe Acrobat Pro but can not install it… I always get an error message …also I did not receive any instalation code...

With the subscription you sign in with your Adobe ID that you used to order the subscription. By installation code, I assume you mean serial number. You do not get one with the subscription, but use your Adobe ID.

I have made a subscription to Adobe Muse but if I log into my account my products and subscriptions no longer appears

I have made a subscription to Adobe Muse but if I log into my account my products and subscriptions no longer appears

Hi,
Delete the OOBE folder as mentioned in this article and then try to sign in with the ID you used to purchase the adobe Muse subscription. An unexpected error occurred I -200
Regards,
Aish

I have the monthly subscription to both LR and PS. Am I able to download to two devices (i.e., desktop and laptop)?

I have the monthly subscription that includes both LR and PS. Can this subscription be used to download to both a laptop and desktop, or only one?

As Jim states the license allows for one user to install on two devices and use one at a time.

About a week ago, I purchased a subscription to Adobe CC Photoshop and Lightroom. I can access Photoshop but this screen still comes up asking me for the license number or if I want to continue the trial. The same thing happens with Lightroom, only it mak

About a week ago, I purchased a subscription to Adobe CC Photoshop and Lightroom. I can access Photoshop but this screen still comes up asking me for the license number or if I want to continue the trial. The same thing happens with Lightroom, only it makes me sign in and takes me to the tutorials. I cannot access the actual program. Help!!!

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

I received a complimentary 12-month membership to Adobe Creative Cloud. But, already had Adobe CC .

Hello
I received a complimentary 12-month membership to Adobe® Creative Cloud. But, the problem is I already had Adobe CC account which will expire on May 5th 2014.
Could you suggest me what should i do? Can I hold my activation code til my existing Adobe CC Account almost expire?
Thank you, Ja

Unless the membership states that it expires by a certain date you should be able to hold on to it until the time when your current account membership expires and use it then.

I purchased on the 10th January this year, the yearly CC and Lightroom download. The CC downloaded as a 30 day trial. The Lr will not download, the message I get is 'trial expired'. (I downloaded this last year for the 30 dayfree trial). I have uninstal

I purchased on the 10/01/15 the yearly CC and Lightroom download. The CC installed but only as a 30 day trial. I had previously trialled the Lr app, which had expired, yet this would not download as at the end of downloading, the message said 'trial expired' and the only option was to 'buy'/ (which I have on the 12 monthly payment plan). I used the name 'Benjoe9903' on a question a day ago, but cannot access this. How do I find where this is.. I am new to this kind on discussion and am getting really frustrated. Please help

Verify that you signed in to the CC desktop app with the same Adobe ID you used to set up the subscription. If you haven't signed in, or if you signed in with a different Adobe ID, your installed software will not be associated with your subscription and you will get exactly the kinds of message you describe.

I have a monthly subscription to Adobe CC (Photoshop & Lightroom), but LR6 (CC) is only offered in 30 days trial. Why ?

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