I have a movie site app banner ad that I cannot delete from my IPhone 5 Safari page. I appears every time I open Safari. Any suggestions.
I have a movie site banner ad that I cannot delete from my IPhone 5 Safari page. It appears every time I open Safari. How can I delete it?
You do not have a virus. Sounds like you are just being bitten by Safari's desire to reopen all windows - and reconnect to all sites that were open in those windows - in Mac OS X 10.7. I believe that if you hold down option (or is it shift?) while opening Safari that it will not try to reload those pages.
Regarding malware, see my Mac Malware Guide:
http://www.reedcorner.net/guides/macvirus
(Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)
Similar Messages
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I have a music album on my ipad that i cannot delege i have connected the ipad to my laptop where the album has been deleted from the music library but when i sync the ipad to the music i want the unwanted album still appears on the ipad any advice welcome thanks
Hi rosehooker,
Thanks for visiting Apple Support Communities.
Make sure you are following these steps to delete the music from both your iPad and computer:
On the iPad:
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Tap the Music app.
Tap the Songs category.
Swipe left to right over the song you want to delete.
Tap Delete.
On your computer:
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Launch iTunes.
From the Library pop-up menu, choose Music.
Click Songs in the navigation bar.
Click the song you want to delete.
Press the Delete key on your keyboard.
In iTunes 11, the album cover art will remain visible, but a cloud icon will appear on it to allow you to download the item again (in countries that support this).
Note: If you didn't purchase a song from the iTunes Store, you won't be able to download it again for free from iTunes in the Cloud. You might want to back it up somewhere on your computer.
You can find the steps above in this article:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Best,
Jeremy -
I just updated mozilla. It's working fine but now every time I open mozilla the recatbgle saying "move firefox to Applications" as well as the mozilla disc sign appear on my desktop. The rectangle disappears when I quit FF and the disc logo can be dragged to trash but how do I stop these appearing each time I open mozilla?
hello, please make sure that firefox is properly installed: [[Install Firefox on Mac]]
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I am having on and off problem with "in app" purchases. Am I doing something in the wrong order? I put in my correct account name and password. Is this a common problem? I also sometimes have problems with storage space. I know that I only have the 16GB version, but does anyone have any tips on saving hard drive space and managing and connecting my iCloud account to work better with my iPad. I know, I should know this stuff already, but please give me a break. I'm relatively a newbie at using and manipulating my Apple products. For many years I only used pc's and only used my iPod for listening to music. Thanks for any help. Seriously.
David Wright
([email protected])Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
The question is above
Hi!
Make sure that you follow the steps you can find in this article: [[Where can I find my Firefox Sync Key?]]
Your sync key should have the following format: x-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
Avoid spaces or any additional character. Finally, make sure that in your work computer you are using the same username and passwords as the one at home, just to make sure that the Sync key corresponds to this account. -
I have the top of the range MacBook Pro (but not the latest one with the Retina display). Yet every time I open iPhoto it grinds to a halt with iPhoto crashing 1 out of every 4 times I open it. Is this normal? And if not how can I fix it? I have 55k photo's.
No it's not normal. What version of iPhoto? Post the first 50 lines only of the crash report
Regards
TD -
I have recently update my Final Cut Pro X to Final Cut Pro X 10.1. I downloaded the update from the app store. Now every time I open Final Cut it crashes almost instantly. What can I do?- I really need help!
It sounds as though you have a corrupt project - or possibly a file within an event that is causing the application to crash.
Quit FCP X, then move your projects and events (if you have any) to new folders so that FCP X doesn't find them, then relaunch the application. If it launches OK, there's a very good chance one of your projects or events is causing the problem.
Quit the app again, then move one event or project at a time back to the original folder and launch FCP X again - keep going until you find the cause.
Andy -
Every time I open the app injustice my iPod gives me a message that says: " Warning, this device is not officially supported. You may experience low performance and instability." I have never jail broken my iPod and I don't know what's wrong. Ideas?
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
I have my Calendar app syncing with iCloud. Every time I open it it says, "Moving Calendars to Server Account..." It runs and runs and does not stop. As a result, I cannot access my calendars. Please help.
I have the same problem, I tried the solution of Dr Cox but that didn't work as he said go to system preference then mail, contacts etc. but I don't have that. Can someone help?
Elaine -
On my iPhone, I have songs from a CD that I bought and no longer have. I now have a new computer and it is telling me that to move songs that I only have on my computer, I must erase all of the music from my iPhone (It also says that my phone is already synced with another computer so it has to download everything). I would like to keep all of the music on my Phone and still be able to have these songs from my computer on my iPhone. Help!
The iPhone is not a storage device. iPhone is designed to sync with 1 computer and
iPhone sync only one way computer -> iPhone except content bought from iTunes.
Read this user tip:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
How do I block a popup? I allowed this popup to open once. Now I have set the popup blocker to block all sites but this popup still opens every time I open Firefox and sometimes (usually) when I open a new tab.
I Have stopped and restarted Firefox multiple times.
I have rebooted the computer.
I have set the tools/options/content/block pop-up windows/exceptions to block all sites (no exceptions).
I have no other issues with Firefox.
I have Adblock plus (with (1) subscription) installed
I am currently using Firefox version 4.0 on Windows7 Ultimate.Just to address the last point: check your History menu to see whether you have the Restore Previous Session option and use that if you can. If that is grayed out or doesn't restore everything, check the Recently Closed Windows and Recently Closed Tabs lists for other pages.
The unwanted window may be generated by an add-on. Try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?
Here are some other things to check:
(1) user.js file that changes Firefox startup behavior and overrides your preferences. This article describes how to track that down and delete it if you have one: [[How to fix preferences that won't save]].
(2) Possible hijacked shortcut. Check the "target" of the desktop icon you use to start Firefox to see whether it lists the unwanted page. To do that:
right-click the icon > Properties > Shortcut tab
For 64-bit Windows 7, the Target should be no more and no less than this:
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe"
(3) Possible undisclosed bundle items. If you have installed any free software recently, check your Windows Control Panel, Uninstall a program for surprises. If you click the "Installed on" column head to group by date, it is easier to spot bundled junk. Remove everything suspicious or unrecognized.
(4) Supplemental clean up scans. Our support article lists tools other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]].
Hopefully that cures it. -
My Ipod touch plays music but every time I open an app that I have downloaded it closes immediately. This started happening after updating to the latest version of Ipod software.
Here's a couple things to try:
1. Reset the iPod by holding the sleep/wake button and home button at the same time for 10-15 seconds until the Apple logo appears on the screen.
2. Uninstall and reinstall one of your purchased apps. Sometimes this can rectify the issue.
3. Connect the iPod to iTunes and restore it. New system software usually resolves the issue. Make sure you sync before restoring because a restore removes the data from your iPod.
Hope one of these works for you! -
I've been having an issue with assistive touch, every time I open an app. the AT disappears the from the screen and I have to turn it off and ON again. Is there a way to fix this?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
It's been 4 days now my App Store show 2 message it means that I have to update some applications but every time I open my App Store and press update it only shows blank page but if I press genius, top charts, featured, search I can browse them
It's been 4 days now my App Store show 2 message it means that I have to update some applications but every time I open my App Store and press update it only shows blank page but if I press genius, top charts, featured, search I can browse them
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