I have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens. It will work in my docking station but as soon as i take it out it will not respond. any ideas, do i need a new battery?
i have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens. It will work in my docking station but as soon as i take it out it will not respond. any ideas, do i need a new battery?
It definitely sounds like your Nano needs a new battery at this point. You can have Apple replace it for a flat fee, send it into a third party service center to be replaced for much less, or you can purchase a new battery online and swap it out yourself if you feel up to it.
B-rock
Similar Messages
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I have a nano 4th generation. I have soind with headphones, but nothing when I pull headphones out. Can I play it without headphones?
No. The 4G Nano does not have an external speaker.
B-rock -
I have an older 8GB black iPod Touch (no bluetooth) no longer supported by tech. It is "locked" in restore mode. When I do a 2 button reset I can get the Apple logo but then it pops back to the synch cord-and-music disc icon indicative of restore. Any advice?
Hello honeycrisp70,
For that error, check out the article below for additional troubleshooting to get it sorted out. If it continues then you may need to contact Apple support.
Resolve iOS update and restore errors
http://support.apple.com/en-us/TS3694
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Regards,
-Norm G. -
My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a iPad 3 (wifi+cellular). Today I updated with the latest software update. But after the installation of the update it doesn't start. Again and again the apple logo flashes and nothing happens. I tried to reset it by accessing it through iTune. But it is not recognized by iTune. Please help.
Hello bhar.suman,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Have a nice day,
Mario -
I have an IPOD Nano 4th Generation 8GB and am unable to restore it back to factory settings even when it is connected to my MAC. I have tried the menu/select hold but is not doing anything. When connected to the MAC and select restore in itunes it comes up with 'Firmware Corrupt'. It also states the IPOD is up to date. I have the latest operating system on my MAC and wonder if this may be part of the issue?
Can anyone shed light as to what i can do to reset it back to factory settings as would like to sell it and ensure it is ready for the new owner.
Thanks
jay68gSee here: What to do if iPod can't be updated because the firmware file was corrupt or not found
B-rock -
my ipod touch 4th generation 8gb screen just broke yesterday can i get a new one or do i have to pay? because i put a 2 year warranty and next year the warranty will end.. can somebody please answer my question asap Thank You!(:
You will need to pay to get it fixed. Check out options in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air
Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
IChat starts but nothing else happens, no windows just greyed out menus
iChat starts but nothing else happens, no windows just greyed out menus
Dunno what it is, i would live it on all night and the next morning i see beach balls and have to force quit it, then when i start it nothing happens, i just see the menus on top, i am forced to restart the computer just to get it running again.
Any advise appreciated.Hi,
Welcome to the Discussions
iChat does not close when you use the red button to close windows as some other apps do.
This means iChat can be running but not showing any windows (including any Buddy Lists).
If you set up iChat it will have at least one Buddy List.
Open iChat and go to the Window menu
In here you will see any Buddy List that is Logged in.
Selecting that item or using the keystrokes next to it will show you the Buddy List.
In Tiger/iChat 3 Apple Key and 1 would open the AIM Buddy List, Apple + 2 the Bonjour List (If active) and Apple + 3 any Jabber Buddy list.
As Leopard allows you to log several Screen names in to AIM or Jabber the list can be as mixed up as you want (or Created)
The Order can be changed in iChat menu > Preference > Accounts by dragging the list into the order you want.
My Window menu
The Accounts Prefs List
See more here
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
7:58 PM Tuesday; May 19, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
See more here -
So my Ipod will no longer turn on. i leave it on my Ihome and nothing happens. whenever i try to turn it on i get the Apple logo and then it dies and says i should charge it, so i do and it does it again. What does this mean? is my battery totally dead? please i really need help
Did you try to charge it using the adapter or your computer?
If you can, let it charge for about 15min, then connect in recovery mode, described in this article:
iOS: Unable to update or restore
If still not luck, your battery might have to be replaced:
Apple - Support - Service Answer Center -
I tried to update my iPod 4th generation while it was charging and when I came back to check on it the screen was red and it wouldnt go off, and my ipod wasnt charging like it was supposed to. I found out how to get the color of the screen off but my ipod always has the low battery thing and when I charge it sometimes the screen turns blue or the apple logo comes up bright and then it gets dim and stays there. My ipod wont turn on, and I really want it to work again. Help me please! Also, I noticed my ipod battery hasnt been lasting long as it should efore this happened.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.
Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.
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I lost the ability to use wifi after the 8.02 update. Is there a way to fix this? I've already tried resetting network. Turned the phone off and on. Nothing is working and now I have to run on just data.
csdwarf,
So sorry to hear about the trouble with Wi-Fi! Let's get that working the way it should. Could you provide us some more details regarding where this breakdown occurs? Are you having trouble with turning Wi-Fi on or connecting to your Wi-Fi? Are other devices connecting to your Wi-Fi without issue?
BrianP_VZW
Follow Us on Twitter @VZWSupport -
My ipad2 has suddenly decided not to connect to the internet either through Safari or email. My WiFi signal is strong and all other devices in my house are connecting ok. I have tried pressing the home and off buttons together to get the Apple Logo but this has not changed anything, still cannot connect. "Safari cannot open the page because your ipad is not connected to the internet"
I have done this and no difference
I have just realised what has caused the problem.
Yesterday I fitted an additional Homeplug with built in wireless N adapter ( I alreday have another type fitted from my main router position) The wireless system to my ipad is obviously "confused" . Having now removed the second homeplug and reset my ipad all is now ok
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