I have a new 2.0GHz Intel Core i7 macbook pro and my external firewire drive is causing the laptop to lock up

I have a new 2.0GHz Intel Core i7 macbook pro and my external firewire drive is causing the computer to lock up. The drive seems to sleep and then never wakes and the laptop locks up. I've had this drive connected to an older 2.0 core duo macbook pro and a 3.0GHz quad core macpro with no issues. It's a ministack v3 drive, 2GBs, fw400+800, sata and usb. Any ideas? And can I stop the drive from going to sleep?
Thanks.

Check with the drive's manufacturer to see if they might have a firmware update for the enclosure; it sounds like the enclosure's firmware isn't properly detecting the FireWire wakeup sequence.
Obviously this could also be a bug with the new MBP's firmware, so it wouldn't hurt to ask the Genius Bar at your local Apple Store; in particular, ask them to show you that the sleep/wakeup sequence on your MBP works with some other FireWire drive.

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I have a 2.2 GHz Intel Core i7 macbook pro that has lion installed when I recieved it, according to the support pages AHT is supposed to work over the internet if it wasn't installed, Mine wasn't and it doesn't work. Where can I download it from?

I Have a 2.2 GHz Intel Core i7 macbook pro, I recieved it with OSx 7.2 lion installed, I need to us AHT (apple hardware test) according to the support page that I copy here
Additional Information
Apple Hardware Test is included on the DVDs that are shipped with some Macintosh computers. If the copy on your hard drive becomes unavailable, use the DVDs to run Apple Hardware Test.
For Intel-based Apple computers that shipped with Mac OS X v10.5.4 or earlier, Apple Hardware Test is located on the Mac OS X Install Disc 1 and should be included with your computer.
For Apple computers that shipped with Mac OS X v10.5.5 to 10.6.7, Apple Hardware Test is located on the Applications Install Disc 2 and should be included with your computer.
For some Apple computers that shipped with OS X Lion, if Apple Hardware Test cannot be found on the hard drive, an Internet-based version starts up instead.
This doesn't work as the additional information statement says it should above. Could someone at apple give me an idea of where to get it or what the "REAL" solution is, since it doesn't work on an internet version which was confirmed today at the Genius Bar in the Apple store.
Please help me

chrisfrommarion wrote:
Thanks, while it worked on yours it doesn't work on mine, any other ideas?
Are you holding down the "d" key, all by itself, just after the system shuts down for a restart?
And how long did you hold it down?
I held mine down for about 40-50 seconds. Then I lookat at my routers WAN light and it was flickering so I let up on the d key.
If that does not work then maybe there is something wrong with your MBP. Is that the reason you want to run this test, something isn't right with your unit?

I have all of my data from my old macbook pro in an external hard drive. Basically it's my old Macbook hard drive with external casing. It was working fine before when retrieving files using my new macbook air, now I can't access any files?

I can't access any of my files, photos, anything form my external hard drive... It worked before now when I plug it in the light comes on, but it doesn't even show up as an external drive, so I can't access anything, I'm worried I have lost everything...

Huge mistake was only having ONE copy of your data OFF computer,
most people do it, and its just horrible and the typical reason for serious data loss.
Likely you have a very common failure (extremely common actually) called SATA bridge card failure, which would be "good" news,
read about same here:
Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD
Never again let yourself have LESS than 2 copies of your important data off-computer, ever
1. verify the external HD doesnt show up on another Mac
if same, you have about a 8 in 10 chance its SATA card failure.......... easy to fix.
The great news at the end of the tunnel of an apparently failed or failing external hard drive.
When checked on another computer, and with no need for spending money on data extraction expertise or software, the very likely case is that your external USB or thunderbolt HD is in fact fine, and merely the card interface, or SATA bridge card has failed or is failing. Keeping a HD dock around handy, or cheaper still a $20 hard drive enclosure or a SATA to USB connector can be a real life saver in getting your drive back to use, when the drive itself is fine, and merely its interface card has gone bad.
The SATA bridge card inside a USB external HD has a very high failure rate in general
Typical SATA bridge cards as seen inside a 3.5" external HD with power input (#1), and 2.5" SATA cards (#3, #4, #5)
What are the realistic odds your HD is perfectly fine?
There are no hard facts whatsoever, especially since so many people discard their assumed “dead/faulty” hard drives, but a good educated conclusion from years of examining and seeing this issue is that for hard drives made since 2010, and not dropped or generally abused, is that a minimum of 50% conservatively are perfectly fine! I personally estimate however that it likely approaches 60%+.
Considering how many external hard drives ‘fail’ (rather the SATA bridge more than half the time) each day, that is a very high number of perfectly fine HD that are tossed!
This is especially common with 3.5” desktop HD that are connected 24/7 with power and see a lot of data transfer. People wrongly conclude that “X” mfg. just made a defective drive, when in fact their 3.5” drives inside the plastic enclosure is 100% fine. I have personally seen well over 200 of these dead SATA cards and additionally seen 3 fail within a one hour span of doing a large data copies.
One of the very reason pros use bare HD as inserted into HD docks is not just the saving of space and the need for endless USB cables, but the elimination of the need for this high failure-rate part.
While the shapes and sizes vary somewhat on SATA bridge cards, they all serve the same purpose and have likewise failure rates
What exactly is the SATA bridge card in your external HD?
In the middle to late of 2009, most all external hard drives both in 2.5” and 3.5” reached the shelves in SATA III. These small SATA cards or "bridges" are used to translate between the hard drives’ interfaces and the enclosures' external ports (USB, Thunderbolt, Firewire). Additionally these small bridges not only transfer power but also of course the data. Unfortunately these SATA bridge cards have a very high failure rate as they are burdened with shuffle power and data.
Literally these little unreliable and fragile cards are the power conduits and the nervous system for all external HD data transfer.
SATA card as found inside a typical USB external hard drive
The assumption that the hard drive is bad when its not!
Countless 1000s of good external hard drives are thrown away each year because the owner thought the HD was bad when it fact it was the SATA bridge card which had failed. This card is removed in a matter of mere second once an external USB HD is cracked open from its plastic casing to reveal the bare HD and the attached SATA card which attaches between the HD and the USB cable.
To complicate this problem, even many computer professionals do not know that there is a very easy solution to the “failing or dead HD” issue since the hard drive itself is very likely just fine. Its astonishing that so many highly educated computer repair persons are unaware of this high-failure part, but this is mostly due to the fact that they do not juggle 100s of hard drives and know that of the iceberg that is a “external hard drive failure”, the mostly unseen majority are not a HD failure at all, but a bridge card failure.
To add to this great misunderstanding is the fact that people assume that "likewise symptoms seen on an external HD are the same as seen on an internal HD, therefore also the external HD must be bad". This is a compositional fallacy of logic. Since internal HD do not have a SATA bridge interface, to conclude similar symptoms "indicate the same failure" is misplaced and incorrect.
This is all not to say that HD do not fail, they do indeed, and I have seen many 100s of dead and failing hard drives. Hard drives even under ideal conditions have a life expectancy of around 4-8 years due to ferromagnetic depolarization from entropy. But of the mountain of symptoms that are seen as “hard drive failures” in comments, posts, and hearsay, half or more of these are not a HD failure at all.
Once your rescued hard drive is removed from the bad SATA card
You have several options, but the purchase of a $20 HD enclosure is one option, another is having a HD dock, however this eliminates the former portability in a 2.5" small HD.
Remember that 3.5” HD require power, which means you need either a HD dock, or a powered SATA card kit as seen at top left in the picture below. 2.5” HD get power from the USB port itself.
Just remember that the serious downside to the low cost external HD enclosures is THEY TOO contain these SATA cards, and what is worse the cheap ones will fail, often, much quicker than the original factory one did! In which case it is recommended you buy a quality HD USB enclosure
Rescue tools to use with your extracted HD for data recovery

2 ghz intel core i7 macbook pro 10.7.2 and itunes 10.5.1

Hello,
I have a 2 ghz intel core i7 macbook pro using 10.7.2 and and I recently updated to the current version of itunes. Opening itunes, causes the entire machine to lock up. There is another thread that I was able to find describing similiar issues with the Macbook Air but I didn't see anything about the i7 macbooks. Is anyone else experiencing this or know of a work around?
Thanks.
I just wanted to update this.
There were apparently multiple firmware updates that were available (or a new one was posted since yesterday afternoon). Installing this one (4.2?) returned everything to normal.

It has to be a Core 2 Duo. Those are the requirements for Lion.
Requires a newer Mac.
Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM.

Is Protools 8.0 compatible with OSX 10.6.8 on my 2.2 GHz Intel Core i7 Macbook Pro?

Is Protools 8.0 compatible with OSX 10.6.8 on my 2.2 GHz Intel Core i7 Macbook Pro? I installled it, it starts to launch, and then always unexpectedly quits.

It would be best if you contacted ProTools technical support or their web based forums/support.
Good luck,
x

Every time I try to back up my Macbook Pro with an external hard drive using Time Machine, I receive the error of "the disk does not have enough space". I have a 500GB hard drive and only 120GB Macbook. It worked fine before the latest Maverick's

Every time I try to back up my Macbook Pro with an external hard drive using Time Machine, I receive the error of "the disk does not have enough space". I have a 500GB external hard drive and only 120GB Macbook. It worked fine before the latest Maverick's update. Any help would be greatly appreciated.

My guess would be it has created an entirely new backup of your drive when you upgraded to Mavericks.
See Here: http://pondini.org/TM/1.html
And here: http://pondini.org/TM/9.html
Peruse the whole site. There is a lot of information there.

TS3989 I have photo stream setup on iPhoto on my macbook pro and I just got 2 iPhones for my family and only one streams photos to iCloud photo stream. Both iPhones have the same Apple ID and have Photo Stream turned on. Shouldn't both iPhones stream ph

I have photo stream setup on iPhoto on my MacBook Pro and on 2 new iPhones that have the same AppleID as the MacBook Pro. However only one iPhone will stream photos to iPhoto on the MacBook Pro. All these devices were purchased in the last 2 weeks. What setting is wrong?

Photostream only syncs photos over Wi-Fi, make sure you are connected to Wi-Fi to begin with.
Photostream only syncs when the camera app is closed, ensure it is closed.
Photostream only syncs when the battery is above 20%, try recharging the device
Try disabling photo stream on your device (settings > iCloud), restarting your device and then re-enabling photo stream.
If this doesn't help you may need to reset photo stream. You can do this at icloud.com by clicking on your name in the top right corner and then the advanced settings in the pop-up dialogue box that appears.
Note: disabling photostream and re-enabling it will result in any photos that are currently in the photostream album on your device, that are older than 30 days old, not being added back.

I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop. I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop. How do I do this?

I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop (which I no longer have). I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop.
How do I do this?
(when I click on the Sync option I get the warning: "Are you sure you want to sync music? All existing songs and playlists on the iPhone will be replaced with songs and playlists from your iTunes library." I fear that if I click this I will lose all of my important Voice Memos as well)

Just to add to what ChrisJ4203 said. You can sync them to your new computer using iTunes by selecting to Include Voice Memos on the Music tab of your iTunes sync settings and syncing. However, you still need to re-establish syncing with the new computer without iTunes erasing all the iTunes media from your phone (as the warning mentioned).
If you copy your entire iTunes folder (not just your music) from your old computer to your new one, along with other non-iTunes media you may be syncing with iTunes (such as contacts, calendars and any photos synced to your phone from your old computer) by using migration assistant of following one of these methods: http://support.apple.com/kb/HT4527, then when you sync again with your new computer it will recognize your phone and sync as it did before. You will still have to authorize the new computer for any Apple IDs used to purchase from the iTunes and App stores (in iTunes>Store>Authorize this computer).
After that you can sync your voice memos to your computer as mentioned earlier.
If you want to archive your voice memos before you do anything with iTunes, you can use a 3rd party program such as PhoneView or Touch Copy.

How can I have one thing open in Safari on my MacBook Pro and search for another thing in Safari without closing out of the other? For instance, How can I leave Pandora playing while I search Facebook?

How can I have one thing open in Safari on my MacBook Pro and search for another thing in Safari without closing out of the other? For instance, How can I leave Pandora playing while I search Facebook?

With Safari open use the Command + T keyboard shortcut to open a new tab.
Or, Command + N to open a new window.

I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

Migration should never be done with any Adobe program.
If you have done Migration, you have to UNINSTALL first (if even possible) and then download Adobe Creative Cloud Cleaner Tool and run that also. When this is done, restart your computer and install the programs from an original Adobe Installer.
Other question is, if your OS is supporting that version. You can try it, it is not officially supported, but it might work.
But CC will work, upgrade to CC2014 (without additional cost), use that as it is better anyway.

I cannot find videos (not movies) that i have transferred to my macbook pro from an external hard drive, these files used to be on my windows PC!

I cannot find videos (not movies) that i have transferred to my macbook pro from an external hard drive, these files used to be on my windows PC. Photos and a few of the videos came over but i am missing the majority of the videos. Help please!!! I have tried omnidisksweeper with no success in finding them.
in my Usage it says i have over 40 gb of movies when i only have about 9gb which i can see using spotlight search. i really hope the other amount is my missing videos! these are videos of my kids as babies.

Read this post and do the migration again, putting the library in a portable shape first if necessary.
tt2

Trying to copy ANY file from my MacBook Pro to an external hard drive spins for 45 minutes then fails. I hate this computer and WISH I never would have wasted my money. Any ideas? WD My Passport 2TB Drive, had to buy a program to make the POS write

Trying to copy ANY file from my MacBook Pro to an external hard drive spins for 45 minutes then fails. I hate this computer and WISH I never would have wasted my money. Any ideas? WD My Passport 2TB Drive, had to buy a program to make the POS read files. Copies that would take seconds from a Windows based machine never complete. I have to close the transfer or shut off the machine half the time. Worst computer I have EVER owned, crashes non-stop, constantly freezes, and seems like EVERY operation is more complicated with this thing. Literally, my 1997 Compaq was FAR MORE reliable and user friendly.

This is one of the messages I keep getting; The Finder can’t complete the operation because some data in -- File Whatever -- can’t be read or written.(Error code -36)
I have copied things to the hard drive in the past, but it has always been incredibly slow, and now just seems to freeze and fail

I have stored everything on my Macbook pro in a external hard drive (Time Machine) Now that we have "wiped the machine" I am told I can start it over and load ontent--apps, docs, etc from the hard drive, just plug it in, find the time machine and what?

I have stored everything on my Macbook pro in a external hard drive (Time Machine) Now that we have "wiped the machine" I am told I can start it over and load ontent--apps, docs, etc from the hard drive, just plug it in, find the time machine and what? I need to know what to highligh, what to click on.

hirogliffix,
take a look at this Apple page — in particular, the “Restoring data from Time Machine backups” section and its “Restoring your entire system from a backup” subsection.

I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?

I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?
It is an old macbook pro probably 6yo with the back lit keys - not under applecare anymore obviously. I downloaded the upgrade last night which took quite a while longer than it should have.
Anyone else experienced this and can suggest something? many thanks Jo

Run Software Update, wait till all the updates have finished downloading then restart the mac.

Im completely new to Mac. Im swapping my windows laptop for macbook pro and looking for network storage solution which the Time Capsule seems to do. Is it possible to use this as NAS for my desktop Windows PC - windows 7

Im completely new to Mac. Im swapping my windows laptop for macbook pro and looking for network storage solution which the Time Capsule seems to do. Is it possible to use this as NAS for my desktop Windows PC - windows 7

Broadly speaking I want some sort of network storage( wireless or through my existing wifi router) that I can access files for both my windows PC and Macbook and also to access files to my iPad/ iPhone. Some sort of backup and sychronisation so that I can access certain files remotely.
Buy a real NAS.. synology or QNAP are the standard... although companies like Netgear and Western Digital and Seagate make them as well.
There is no problem sharing between Mac and PC now.. you do not even need a NAS to do that.. you simply share the hard disk directly. Mac talk SMB.. everything talks SMB nowadays.. so it is easy.
ipad and iphone are not designed to use NAS.. they are designed to backup only to the cloud or itunes.. but you can load an app like file browser if you want.
http://www.stratospherix.com/products/filebrowser/
Remote access to the Apple TC is somewhere between difficult, to impossible from a PC.. Apple use BTMM and iCloud but the service is not offered to PC.
A real NAS will offer HTTPS or SFTP or several other methods.. that both Mac and PC can use.
You simply plug it into the current wireless router.. it is a network device and assessable over the network. It is not necessary to buy another router.. in fact that is a waste.

I have a new 2.0GHz Intel Core i7 macbook pro and my external firewire drive is causing the laptop to lock up

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