I have a new camera and cannot import RAW files into lightroom.

I have a new Sony NEX 5 and have tried importing the ARW files into lightroom. The files are recognized when I import photos from device. When I choose the .arw files to import, I receive an message "unknown errors occurred" and files won't import. I have never had a problem importing files from a card or directly from my older camera. Any suggestions?

Check here to see if your camera is supported yet.
If its a camera launched in the last month it won't be. But you can try LR 3.2 RC and see if it has been added. Otherwise you will have to wait until LR supports the format. This is a problem caused by manufacturers constantly using their own formats which require Adobe to investigate every new format before adding it to LR. In 99.99% of the cases the so called new format from the manufacturers is just a line of code with the name of the camera in it. You can use a EXIF editor tool (just google, lots of free ones) to change the name in the RAW file to one presently supported and then convert to DNG. If you do go down this road then ensure you also keep a copy of the original files just in case something has actually changed.
If you are still using LR 2.7 and the format you need was introduced with LR 3 you don't need to upgrade, you can just use Adobes standalone converter to convert the files to DNG and then import them.

Similar Messages

  • I can't import raw files into lightroom

    I have been using lightroom 4. I shoot with a nikon d300s. I recently used a nikon D610 and now it says preview not available. It also says the the raw images aren't able to import. So I recently upgraded to Lightroom 5 and it still says preview not available. I need some suggestions on how to import them.

    I don't use nikon software.  I just use lightroom. I just got lightroom 5. I tried to update to 5.3 but couldn't find the location where to find it.
    Sent from Yahoo Mail on Android
    From:"dj_paige" <[email protected]>
    Date:Thu, Apr 23, 2015 at 10:22 AM
    Subject:[Photoshop Lightroom] I can't import raw files into lightroom
    I can't import raw files into lightroom
    created by dj_paige in Photoshop Lightroom - View the full discussion
    Do you have Lightroom 5.3 or higher?
    Did you use Nikon software at any point on these photos?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7470470#7470470 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7470470#7470470
    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"      
    Start a new discussion in Photoshop Lightroom by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Problems importing raw files into Lightroom 3.4

    I've just dowloaded lightroom 3.4 and now I'm having problems importing raw files into lightroom.  I havent had a problem before.  Can anyone help me?  My camera is a Nikon D7000.

    Perhaps a few more details are required. Take a look at the FAQ "How to get help quickly"

  • HT4847 I have a new iphone and cannot delete the backup from icloud.  It says that it is in use.  I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accoun

    I have a new iphone and cannot delete the backup from icloud.  It says that it is in use.  I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accounts.

    Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).

  • HT1369 I have a new iPod and cannot get my music loaded on to it. The computer says it's not connected, and then it says it is synced but there's still no mucis on it.

    I have a new iPod and cannot get my music loaded on to it. The computer says it's not connected, and then it says it is synced but there's still no mucis on it.

    If that's not a real email, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99730)

  • HT1391 I have a new computer and cannot access my previously purchased music from here. The error message says I need to authorize this computer

    I have a new computer and cannot access my previously purchased music from here. The error message says I need to authorize this computer??

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • TS3999 I have a new imac and cannot get my ical to show up on the new imac via icloud.  Every time i go to system preferences and activate the calender it freezes.  I have restarted the computer mutiple times.

    I have a new imac and cannot get the ical to show all of my calenders.  I have gone to system prefrences and clicked the calendar setting and it freezes and i have to force quit.  I have restarted the computer multiple times.  Any suggestions?

    Hello JETaylor2015,
    Congratulations on your new iPod nano!  I would be concerned too if my iPod was not recognized by iTunes or my computer.  I recommend reviewing this article for steps to take when your iPod is not recognized:
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I have a new iMac and want to transfer files etc from my old iMac with an ethernet cable

    i have a new imac and want tot ransfer files etc from my old imac using an ethernet cable

    Connect them together with Ethernet cable and use Setup Assistant.

  • Cannot import any files on Lightroom 4.2

    I have been having problems with importing all files to Lightroom since my Macbook was 'healthchecked'!! I get the message 'cannot read files'.
    This started with Lightroom 3 - where I have tried to delete the preference file and then recreate - no luck, after alot of other things tried, I then
    uninstalled Lightroom 3 and installed a fresh version of Lightroom 4.2 - and the problem still exists.
    I suspect it is a configuration problem but am not technical, so I need some non-techie suggestions please, I am getting very very frustrated!!
    Can anyone help, please.

    Victoria,
    Thank you for you reply, it must have been something to do with the
    permissions of the folders as I just decided to create a new folder as
    the destination folder and that worked!!
    So thank you so much, I just now need to organise all the photographs.
    Lesley
    Original Message----
    From: [email protected]
    Date: Dec 5, 2012 19:10
    To: "Laney_Nordey2"<[email protected]>
    Subject: Cannot import any files on Lightroom
    4.2
    Re: Cannot import any files on Lightroom 4.2 created by Victoria
    Bampton in Photoshop Lightroom - View the full discussion
    Which folder are you setting as the Destination, for the files to be
    imported into?  Does it work if you set it to, say, Desktop? 
    That "cannot be read" error message more often means "cannot be
    written" (yes, I know, that's stupid!!!), so it's probably a folder
    permissions issue.
    Please note that the Adobe Forums do not accept email attachments. If
    you want to embed a screen image in your message please visit the
    thread in the forum to embed the image at http://forums.adobe.
    com/message/4899074#4899074
    Replies to this message go to everyone subscribed to this thread, not
    directly to the person who posted the message. To post a reply, either
    reply to this email or visit the message page: [http://forums.adobe.
    com/message/4899074#4899074]
    To unsubscribe from this thread, please visit the message page at
    http://forums.adobe.com/message/4899074#4899074. In the Actions box
    on the right, click the Stop Email Notifications link.
    Start a new discussion in Photoshop Lightroom by email or at Adobe
    Community
    For more information about maintaining your forum email notifications
    please go to http://forums.adobe.com/message/2936746#2936746.

  • Is there a way to import Raw files into LR catalog ..including..any edits performed in an external raw file editor such as Capture One?

    Is there a way to import Raw files into LR catalog ..including..any edits performed in an external raw file editor such as Capture One?
    I can import the Raw file successfully but cannot see any edits that were applied in Capture One. Im assuming no but just checking.

    Your assumption is correct, Capture One, Lightroom and other third party raw processors have their own proprietary processes and profiles for rendering the raw data.
    They do not make permanent changes to the raw data and store the changes to an .xmp file or to a catalog file like Lightroom.

  • How can I import RW2 files into Lightroom 4?Also why can`t I see jpgs related to the same RW2 files?

    I tried ti import my RW2 camera (Lumix) raw files into Lightroom 4.4 and simply couldn`t do it. Also I had jpgs in the same folder and Lightroom didn`t bring them in at all.
    What can I do? Is there any ways or settings? Does Lightroom 5 see RW2?
    Thanks

    What Jim said.
    Either:
    Upgrade to Lightroom 5 then open the RW2 files in LR5, or
    Download the free Adobe DNG converter, convert all RW2 files to DNGs then edit the DNGs in Lightroom 4
    http://www.adobe.com/products/photoshop/extend.displayTab2.html

  • Anyone having issues with importing CR2 files into lightroom 5 as error message comes up saying "Some import operations were not performed". please advise what is a solution please

    Urgent please
    anyone having issues with importing CR2 files into lightroom 5 as error message comes up saying "Some import operations were not performed". please advise what is a solution please

    Sounds like the folder Write permissions issue described here with a solution:
    "Some import operations were not performed" from camera import

  • Hi, I just downloaded a bunch of RAW files into Lightroom 5.6 and they all look like they've been put through acid. Can someone please help? TYVM!

    Hi, I just downloaded a bunch of RAW files into Lightroom 5.6 and they all look like they've been put through acid. Can someone please help? TYVM!

    Jim and Rob, thank you for taking your time to respond. I have a mac & a pc with 4 gigs of RAM in each. I originally experienced the problem on my mac and afterwards the same thing happened on the pc. I shoot with a canon 5d mark iii and never had this problem before, but what I'm realizing is that I'm running out of space on both the mac & the pc. After an afternoon of shooting today, I filled up a 32-gig card, so my TB hard drives are filling up ridiculously fast. I need to drop some load off both drives and reboot. Hope this will resolve the issue as I really don't think it's a canon-LR problem (I'm using the most updated 5.6 version). Again, thanks for your input. I'll keep you posted.

  • HELP!! I have a new Ipad and cannot use my 3g!

    I have a new Ipad but cannot use my 3g! It keeps coming up with the message "could not activte cellular data network". I definitely have credit on my account. I also have full bars, the carriers name and the 3g icon on my screen. The serial code begins with DLXH. I have the latest version 5.1.1 Please help....

    Did you setup the account from your iPad?  Do you have a SIM installed from a carrier that supports the iPad?
    If so, try Settings > General > Reset > Reset Network Settings

  • Photoshop Elements 9 and cannot open Raw files from my Canon EOS 1000D camera.

    I am using Photoshop Elements 9 on a Windows 7 based PC and would like to know why I cannot open Raw files produced by my Canon EOS 1000D camera.
    I have checked the version of the plug in as 6.5 for raw files which is supposed to open .cr2 files and should be compatible according to Adobe site info.
    any ideas for next move.
    Mick

    Hi,
    According to all of Adobe's charts, the Canon 1000D should be supported by the basic PSE 9 even without updates. When you said you checked the camera raw version in PSE, did you do that by going to the Help menu and selecting About plugins -> Camera raw?
    The Canon 1200D requires ACR 8.4 which is only compatible with PSE 12 - so for PSE 10 your brother would need the DNG converter.
    I can't find a sample raw file to try (I do have PSE 9). If you want to upload a sample file to dropbox and give me access, I could try it on my system.
    Have you tried opening one of your files on your brothers system?
    Nrian

Maybe you are looking for

  • Trigger a process chain(PC) after successfull completion of two other PCs

    Hi All, My requirement is to trigger a Process Chain only after successfull completion of two other process chain which are already scheduled to run at different times. Please tell me how to achieve this into SAP-BW 3.5 Thanks Jharna

  • Keynote dropping sound when rendering to video

    I am running Keynote 6.5 on the Yosemite 10.10.1 operating system in a MacBook Pro 1TB HD with 16 GB of Ram. I am having the problem of sound completely dropping off after about 2 minutes and 6 six seconds when exporting a slideshow to video. The ope

  • Safari 4.0.2 (5530.19) continually crashes - can't figure out why

    Hi, Safari is continually crashing on my. I have looked for some of the types of files mentioned in other postings (such as InputManagers or enhancers, etc.) but that doesn't appear to be the problem - although I could be wrong. Could someone check o

  • RFC enabled function module to insert , update and delete data in a ZTABLE

    friends.. Is there any standatd RFC enabled function module to insert , update and delete data in a custom database-table (Ztable)? if not how can we create it? plz give me the details steps.. what are the import, export parameters and how to code an

  • Does OTL  support array type?

    My C++ code talks with PL/SQL through OTL. I want to define one of the input parameter of PL/SQL as array, can OTL support array? Is there any sample code? Thanks!