I have a new computer and cannot access  my stuff on itunes  why not

I had to get a new computer because of a crash  everything was backed up however--itunes updated and i cannot see my music or books or apps on the itunes account   why not and how do i access my account

Try starting iTunes while holding down the shift key. Then try to load the iTunes library which contains the information about your old media files.

Similar Messages

  • HT1391 I have a new computer and cannot access my previously purchased music from here. The error message says I need to authorize this computer

    I have a new computer and cannot access my previously purchased music from here. The error message says I need to authorize this computer??

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • HT4527 I have a new computer and all of my music from itunes is not showing how can I get it back? My old computer is fried. I had 5 authorazations so I deauthorized all then authorized my new computer. Please help

    I have a new computer and after I downloaded iTunes my music library is empty. I had to deauthorize my last computers since I was at the 5 limit. How do I get my music?

    Copy all of your music from your backup copy of your old computer to your new one.
    If for some reason you have failed to maintain a backup copy, then you can redownload some itunes purchases in some countries.
    Download past purchases - Support - Apple

  • I have a new computer and downloaded the latest version of itunes.I now need to authorise my computer but cannot find the bar that contains " store windows help" any suggestions please?

    i have a new computer and downloaded the latest version of itunes.I now need to authorise my computer but cannot find the bar that contains " store windows help" any suggestions please?

    Press Alt or Ctrl+B.
    tt2

  • I have a new computer and am trying to transfer multiple iTunes accounts

    Ok, here is the long story: I have new computer and want to transfer iTunes libraries. There are 3 different iPods connected to the old computer (Windows XP, 3 different users). I utilize an external hard drive to store all the music, although iTunes resides on the c: drive of the old computer.
    So, how do I get it all to transfer so that it works? I know it simply isn't as easy as moving the external drive to the new computer. When I first bought the external hard drive I was able to easily follow instructions for consolodating libraries, etc, but can't seem to find how to change computers when an external drive is involved.
    Thanks.

    Niel-
    Thanks for the response. Do you have more specified instructions to which you can direct me? This sounds "too easy." I had a problem once before consolidating libraries (when moving the music from my hard drive to an external hard drive on my old computer). I missed one small step and it was a nightmare!
    My libraries are already on my external drive, btw. Thanks.

  • I am on a new computer and cannot access my itunes account for my iphone 3gs

    How can I update my iPhone to a new computer?

    On iTunes, click Store and Log in using your Apple ID. Also select Authorize This Computer.

  • I have a new computer and I want to transfer my Itunes library

    I am currently running my Itunes library on a Windows XP computer. I just got a new PC Notebook that is running Windows Vista. How do I transfer my complete Itunes library on my old computer to my new computer?

    Welcome to the discussions,
    here's how to back up iTunes and restore it on your new computer:
    http://support.apple.com/kb/HT1382
    To transfer your ipod data back up manually after authorizing the new iTunes and transfer your purchases as well.
    Disable autosync in itunes, connect your iPod, right click on it in the device list and choose backup.
    This will save data and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
    Transfer your purchases the same way to copy all apps and bought media from the Store to your computer. Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your phone got wiped during the first sync.
    The rest of the data can be restored from the backup you made.
    Restoring: http://support.apple.com/kb/HT1414

  • I have a new computer .and no access to my old computer

    and i cant update my iPod without deleting all of the songs..
    how do i put all the songs on my ipod to my computer?
      Windows XP  

    go to your favorite download site and download a program called YamiPod. This will let you transfer your music from the iPod to the computer.

  • HT1391 I have a new computer and want to sync my iPhone.  But it wants to wipe out what is already on my phone with another iTunes library.  How do I find out what is in the "library" before I say to wipe out my phone and sync?

    I have a new computer and want to sync my iPhone/iTunes.  But it wants to wipe out what is already on my phone with another iTunes library.  How do I find out what is in the "library" before I say yes to wipe out my phone and sync?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • HT1527 I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

    I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

    i had the same problem before using a fresh install of Windows 8.1.  I have resolved this issue by running the program compatibility wizard.  This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter.  When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
    After that, it tired to resolve the issue, and provided the necessary settings to run iTunes.  Now it's running flawlessly.  I have Avast anti-virus installed though.
    HTH!

  • Have a new computer and when ipod connected it synchronises up to the end when a message appears "Cannot be synced; You do not have enough access priveleges for this operation"

    have a new computer and when ipod connected it synchronises up to the end when a message appears "Cannot be synced; You do not have enough access priveleges for this operation"
    can anyone help

    Launch iTunes on your new computer then from the menu bar click Store / Authorize This Computer.
    Try syncing.
    If that didn't work, deleting the photo cache helped for the same issue here    > https://discussions.apple.com/thread/997075?start=0&tstart=0
    iTunes: Understanding the iPod Photo Cache folder

  • I have a new computer and I can't access my Itunes account.  The message says that I am allowed to have only 5 authorized computers on this account.  I do not have 5 authorized computers on my account.  What can I do?

    I have a new computer and I can't access my Itunes account.  The message says I can't have more than 5 computers on this account and I don't.  What can I do?

    First of all you should really post this in Itunes forums cause you might get more hits on it.. Anyway.. You can only authorize up to 5 comps on one itunes account.. This does not include iOS devices. Those you can have 10.
    So to fix this issue, open itunes, hit store on the left side, click log in (or your e-mail address if you are already logged in) in the top right hard corner of the page. One you log into your account you will see a a little area where it says you authorized 5 out of 5 comps. Below it should be a button to clear all those out.  Itunes will de-authorize all computers on the account then you need to go back Store tab in the menu bar and select authorize this computer.
    Remember it will deauthorize all your computers, so you need to re-authorize any other computers you have.

  • HT1369 I have a new iPod and cannot get my music loaded on to it. The computer says it's not connected, and then it says it is synced but there's still no mucis on it.

    I have a new iPod and cannot get my music loaded on to it. The computer says it's not connected, and then it says it is synced but there's still no mucis on it.

    If that's not a real email, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99730)

  • I have installed CS5 on my new computer and cannot make a contact sheet

    I have installed CS5 on my new computer and cannot make a contact sheet. I have used CS5 for a number of years making contact sheets of my daily shoots, but now when I go to file, automate there is no 'contact sheet' selection.  Would you please answer me at [email protected]

    Not sure how far you've gotten, so i'll start from the beginning.
    After you downloaded the PSCS5OptionalPlugins_Win_en_US.zip
    right click on it and choose Extract All
    In the Extract dialog check Show extracted files when complete
    Then the window should open showing a folder as below
    If you double click on that folder, then there is a pdf with instructions for installing the plugins
    If you still need help with installing we can assist you

  • TS3999 I have a new imac and cannot get my ical to show up on the new imac via icloud.  Every time i go to system preferences and activate the calender it freezes.  I have restarted the computer mutiple times.

    I have a new imac and cannot get the ical to show all of my calenders.  I have gone to system prefrences and clicked the calendar setting and it freezes and i have to force quit.  I have restarted the computer multiple times.  Any suggestions?

    Hello JETaylor2015,
    Congratulations on your new iPod nano!  I would be concerned too if my iPod was not recognized by iTunes or my computer.  I recommend reviewing this article for steps to take when your iPod is not recognized:
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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