I have a new computer and printer. i have installed the printer but it won't print.

My print request shows up in the que(?) but will not print. I don't know what to do to get it to print. HELP!!!

Huh?

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Hello i have a new computer, and i want to deactivate the software that was installed on my old computer and now its broken. i would like to know if there is a way to deactivate the program, i have the S/N and the program is the Adobe Acrobat 9 Standard.

I have a new computer and i want to deactivate the program (Adobe Acrobat 9 Standar), i cannot access my old computers but i have the right S/N, is there any way for deactivation?
Thank you in advance
Theodore

Hi theodorel7897246,
I am sorry, but it is not possible to deactivate your Acrobat license from a crashed computer.
Please Contact Customer Care if they can help.
regards,
Anubha

I have a new computer and I want to use the "MasterPassword" again. How do I import all of the saved website passwords/logins from my old FireFox computer?

I have a new computer and I want to use the "MasterPassword" again. How do I import all of the saved website passwords/logins from my old FireFox computer?

A couple of methods.
The first is to copy 2 files, key3,db and signons.sqlite from the profile folder of the old computer t the profile folder of the new computer. For details of how to find the profile folder see the [[profiles]] article.
The second method is to install the [https://addons.mozilla.org/en-US/firefox/addon/2848/ Password Exporter] add-on on both computers and use that to export/import the passwords.

HT1391 I have a new computer and want to sync my iPhone. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say to wipe out my phone and sync?

I have a new computer and want to sync my iPhone/iTunes. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say yes to wipe out my phone and sync?

See Recover your iTunes library from your iPod or iOS device.
tt2

HT1329 My computer has crashed totally. I have a new computer and on downloading itunes my library populated but with hundreds of songs missing. My library and itouch are out of sync with more songs on my itouch is there a way to resolve this situation?

My computer has totally crashed with my latest itunes library. I have a new computer and on downloading itunes my library automatically populated but there are hundreds of songs missing and multiple duplicates. So now my itouch is up to date but my itunes library has regressed to an earlier version so if I sync I will lose hundreds of songs from my itouch is there any way to sync my itouch to my itunes library?

See these 2 User Tips...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991

I have a new computer and I want to install Itunes and move my files from my old computer to my new one. How do I do that?

I want to install ITunes on my new computer and move my files from my old computer to my new one. How do I do that?

See this migrate iTunes library post for background on moving your library across properly.
tt2

I have a new computer and I do have a CD drive.

I have my photoshop cs5 extended version disk. It will not allow me to put it on my new computer. I can not afford to upgrade to the cloud yet. Can anyone help me get my old version on my computer.

I take it that you do not have a cd drive ...
You can download the program here: Download CS5 products

I have a new computer and i want to have back my photoshop and lightroom on my new computer. but how??

I have a new computer and i want to install the photoshop on my new computer. How must i do this.
and still I have not succeeded in installing Lightroom which I also have bought 1,5 year ago.

Sign into your account and authorize the computer to your account.
http://support.apple.com/kb/HT1420
If you have itunes purchases on your ipod, then you could transfer them to the computer: File>Transfer Purchases

My computer was stolen so I deauthorized all computers that had iTunes on them on 10/28/2011. I have a new computer and it was authorized for iTunes. When I checked my account it says I have 2 authorized computers, but this one should be the only one.

My computer was stolen so I deauthorized all computers that had iTunes on them on 10/28/2011. I have a new computer and it was authorized for iTunes. When I checked my account it says I have 2 authorized computers, but this new computer should be the only one. How can I deauthorize whatever the other computer is? I don't want whoever stole my old computer to be able to use my iTunes account.

Get all that music back in itunes and sync again.

I have a new computer and itunes content didn't transfer - it doesn't recognize me, all my apps are gone, what do I do, I have a new computer and itunes content didn't transfer - it doesn't recognize me, all my apps are gone, what do I do

I received a new laptop. the person that transferred all of my files, didn't know what they were doing when transferring itunes content. Now I have my new computer and itunes doesn't contain all of my music. I don't know how to set it up to recognize my account and I don't see any of my apps. What do I do now?

Copy the ENTIRE iTunes folder from the old computer to the new computer.

I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was

I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was not accepted. Please help me install these two products; I prefer stand-alone, rather than a monthly fee. Thank you

PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

I have a new computer and want to sync my iPhone's apps. when I tell it to do so it says that all apps in my phone will be replaced by the ones in iTunes, but it's empty because it's new. If I do so will all my apps be deleted?

I have a new computer and want to sync my iPhone's apps. when I tell it to do so it says that all apps in my phone will be replaced by the ones in iTunes, but it's empty because it's new. If I do so will all my apps be deleted?

Transfer purchases over from your phone to your computer before you sync your apps. See Transferring Purchases for more details.

I have a new computer and I can't access my Itunes account. The message says that I am allowed to have only 5 authorized computers on this account. I do not have 5 authorized computers on my account. What can I do?

I have a new computer and I can't access my Itunes account. The message says I can't have more than 5 computers on this account and I don't. What can I do?

First of all you should really post this in Itunes forums cause you might get more hits on it.. Anyway.. You can only authorize up to 5 comps on one itunes account.. This does not include iOS devices. Those you can have 10.
So to fix this issue, open itunes, hit store on the left side, click log in (or your e-mail address if you are already logged in) in the top right hard corner of the page. One you log into your account you will see a a little area where it says you authorized 5 out of 5 comps. Below it should be a button to clear all those out. Itunes will de-authorize all computers on the account then you need to go back Store tab in the menu bar and select authorize this computer.
Remember it will deauthorize all your computers, so you need to re-authorize any other computers you have.

I have a new computer and have created another library. When i try to sync ipod it says i have two libraries and can only sync with one. How do i retrieve other library. My old computer is dead

I have a new computer and created an additional library. I need to merge the 2 so i can sync my ipod with new computer

How to use your iPod to move your music to a new computer

I have a new computer and want to move my Itunes libriarys to this new PC. How do I do this .

I have a new computer and want to move my Itunes libriarys to this new PC. How do I do this?

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
tt2

I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen

I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen

Mov is a container format, you'd need to look at the codec used by the movie file inside the container to know whether it will work with the Apple TV or not.

I have a new computer and printer. i have installed the printer but it won't print.

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