I have a new computer and the itunes store will not allow me to use the remaining balance on my gift card.

i have a new computer and the itunes store will not allow me to redeem my remaining balance. How to handle.

Details, please. What exactly is happening? How is it "not allowing you" to redeem your balance?

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I have a new computer and downloaded iTunes and signed in to my account but my iPod touch says it's synced to a different account?

I have a new computer and downloaded iTunes and signed in to my account but my iPod tuoch says its synced to a different account?

Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2

I just bought new computer and redownloaded itunes. Will it erase everything on my iphone when plug into the new computer?

I just bought new computer and redownloaded itunes. Will it erase everything on my iphone when plug into the new computer?

Yes, it will.
Copy everything from your old computer, or your backup copy of your old computer, to your new one.

I just reset my computer and my itunes account is not allowing me to do anything unless i answer my security questions. the problem is i never supplied them with the answers they are asking.i don't know what to do!!!

i just reset my computer and my itunes account is not allowing me to do anything unless i answer my security questions. the problem is i never supplied them with the answers they are asking.i don't know what to do!!!

https://expresslane.apple.com/Issues.action

Have a new computer and downloaded itunes how do i get my music off my ipod to the itunes library?

I could use some help just got a new computer a emachine and want to get my music off my ipod so i can burn cds and ect but cant seem to figure out how to get my music from the ipod to my computer or itunes player and it keeps saying i need to sync my ipod with the ne itunes library but wont i loose all the songs off my ipod? any help would be great thanks

You need to copy everything from your old computer, or your backup copy of your old computer, to the new one.
The music sync is one way - computer to ipod. The exception being itunes purchases: File>Transfer Purchases

I just got a new computer, and now my ipod will not sync to my new one, even though i "deauthorized" my old one? help please?

As the title says really. I deauthorized my old computer and therefore i thought that would mean i could sync my ipod, when i authorized my new one but it won't sync to my library on this laptop. why?

Before you start, remember that connecting to a new iTunes library will erase your device during the first sync.
Here's how to save your data and settings: How to back up your data and set up as a new device
After that you can connect it and set it up again. If it is not recognized in iTunes, follow this article: iOS: Device not recognized in iTunes for Windows

HT4061 i have updated my iphone and my itunes, they will not sync?

Pls someone help.....cant get phone to sync as says i need the latest version of itunes...i have installed it but still wont work?
It's
Out the window in ten!

What version of itunes do you have?
What version ios do you have?
What computer os do you have?

HT201269 My Itunes store will not allow me to ADD a new device - a new phone!! it keeps bring up my husbands name, I want to add my phone & MY device . . . help!!

I got a new iphone (& today a new iPad) both come up when attached to my laptop as another persons name in my household. I want to add my phone & Ipad to the devices, but it doen'st give me that option to add this phone or ipad - they are listed under the wrong persons names... how can I change the devices name??? very frustrating - THANK YOU!!!

I'm afraid you've misunderstood the nature of data on your computer. Yes, you can log into Facebook, GMail, YouTube etc. from any computer and all the content appears in front of you. The same is not true for documents and data created and stored on your own computer. Your iTunes library is this kind of data. It should be backed up on a regular basis and copied to your new computer when you switch machines.
tt2

ITunes Store will not allow downloads...

I am trying to download albums from iTunes Store, but I get a message stating "Purchase of this item is not currently available. This item is being modified, please try later." I have been getting this for 36 hours or so....any guesses as to why? I have tried both my iMac and my PC - same result both times.

For whatever reason, the store has pulled it.
Try later, like the message says....tomorrow or next week....some albums just go away for a few months, and magically reappear.

I have a new computer, and downloaded iTunes but get an error message (Error 2) that Apple Application Support was not found. I have Windows 7

It tells me to uninstall, then reinstall iTunes, but I got the same result after I did that. What do I do now?

I tried to install the iTunes64 for Windows, but got an error message that iTunes64Setup.exe is not a valid Win32 application.
That usually indicates the installer has gotten damaged during the download.
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
If you can't get a working installer via the standard download links, try the following download links instead:
iTunes 11.1.4 for Windows (32-bit) - iTunesSetup.exe
iTunes 11.1.4 for Windows (64-bit) - iTunes64Setup.exe

I downloaded entunes for my new toyota prius. my itunes account will not allow it to sync to my iphone because it is authorized to share with only one computer. How do I change this? I cannot access it in my car without it being on my phone as an app

I really do not know how to work computers well and would appreciate any help you can offer. I tried to find it on itunes help, that didn't help either, I couldn't figure out how to use it properly. Thanks.

What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.

The iTunes store will not open....-3256.....please help!!!!!!!!

I just downloaded the 7.0 and my iTunes store will not open. It says "iTunes could not connect to the iTunes music Store, An unknown error occurred (-3256). Make sure your network connection is active and try again."
My network connection ia active, I tried again a bunch of times, I tried restarting my computer, I read a lot of forums, and tried the tips Apple gives you. Yet the music store will not connect! Please help!!!!!!!!!
Thank you so much!!!!
Windows XP

Yeah,I have the same problem. I have this problem every time i update iTunes. Usually following tips on the forums helps but this time it's not. I haven't been able to access the music store for so long now. Can anyone help?

My computer was stolen so I deauthorized all computers that had iTunes on them on 10/28/2011. I have a new computer and it was authorized for iTunes. When I checked my account it says I have 2 authorized computers, but this one should be the only one.

My computer was stolen so I deauthorized all computers that had iTunes on them on 10/28/2011. I have a new computer and it was authorized for iTunes. When I checked my account it says I have 2 authorized computers, but this new computer should be the only one. How can I deauthorize whatever the other computer is? I don't want whoever stole my old computer to be able to use my iTunes account.

Get all that music back in itunes and sync again.

I have a new computer and want to sync my iPhone's apps. when I tell it to do so it says that all apps in my phone will be replaced by the ones in iTunes, but it's empty because it's new. If I do so will all my apps be deleted?

I have a new computer and want to sync my iPhone's apps. when I tell it to do so it says that all apps in my phone will be replaced by the ones in iTunes, but it's empty because it's new. If I do so will all my apps be deleted?

Transfer purchases over from your phone to your computer before you sync your apps. See Transferring Purchases for more details.

Recently got a new computer and downloaded iTunes. All of my music has downloaded from the cloud witht the exception of one song. I have tried transferring from my phone, but it won't work. How do I get it back without having to download again?

Recently got a new computer and downloaded iTunes. All of my music has downloaded from the cloud witht the exception of one song. I have tried transferring from my phone, but it won't work. How do I get it back without having to download again?
Thanks.

If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer
Or...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.

I have a new computer and the itunes store will not allow me to use the remaining balance on my gift card.

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