I have a new email address and cannot receive from my former one.

I keep getting a message to update my ICloud preferences.  When asked for my email address; I have to enter a different one than is on the ticket.

go to apple id and change it first i.e. update the change   Applied is based upon an email address.

Similar Messages

  • I have a new email address and was successful in changing that information on line but my phone and iPad does not recognize the new address and I cannot update anything. It also does not accept the password associated with the old email address/Apple ID

    I have a new email address and was successful in changing the information online but cannot change it on my iPhone 4S or iPad. When I try to fix the problem it requires me to create a new password and now I can't remember that either.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have a new email address and updated it with my apple id/icloud and updated on my iPhone, but i'm getting a pop up to enter my password with my old email address listed for iCloud/Apple id.

    I have a new email address and updated my apple id/icloud  with the new address. I updated on my iPhone, but i'm keep getting a pop up to enter my password with my old email address listed for iCloud/Apple id.  How do I get it to go away?

    Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
    Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID.

  • How on earth do I update my Apple ID to my new email address? I keep getting moved to 'change my password' sites, but I have a new email address and  need to update my Apple ID.

    How on earth do I update my Apple ID to my new email address? I keep getting moved to 'change my password' sites, but I have a new email address and  need to update my Apple. Frustrated!!

    Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
    Create a new email address, for example  at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
    Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
    Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
    Enter your new address and click 'Save changes'.
    Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
    Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
    I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

  • I have a new email address and would like to change it in itunes. Can I edit my account or do I need to create a new one?

    I have a new email address and would like to change it in itunes. Can I edit my account with the new address or do I have to create a new account? Will this cause any problems with music/apps that I have already purchased?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • HT5312 I have a new email address and don't know where to change it.  I know my old email address and password.

    I have a new email address and want to know how to change it.

    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

  • HT204053 I have a new email address and would like to alter change it

    i have a new email address and would like to change on icloud please help

    i have a new email address and would like to change on icloud please help

  • HT4623 After changing broadband suppliers I have a new email address and have had to change my Apple id. I can't change it on my phone so can't access anything. Why doesn't it change when I sync it on itunes and what can I do?

    after changing broadband suppliers I have a new email address. I therefore had to change my apple id. It won't change on my iphone even after syncing. What should I do?

    Follow this procedure:
    1. Go to Settings > iTunes & App Stores > Apple ID.
    2. Tap your Apple ID
    3. Sign out
    4. Sign in with your updated Apple ID.

  • What do you do when you have an outdated email address and cannot update your apps?

    I bought my Mac Pro in early 2012 and had a Cable email address which I put as my Apple ID and iTune Store address.  Later in 2012 I moved and no longer had access to that email address and changed my Apple ID and iTune email address.  The problem is I have 3 apps that need to update but are under the old email address ID and I cannot change it I don't remember the password, and they cannot send anything to that former address to get the password.  This is especially important to me because one of the apps is iPhoto that I use constantly and love. What do I do to remedy this situation?

    Go to the Mac App Store main page, choose Support under Quick Links, contact Apple, and see what they say. If you don't get any help from them, delete those applications and then download them from a different Apple ID; this may require repurchasing paid applications.
    (103362)

  • I have a new email address and my old email keeps coming up on icloud when trying to update apps and i don't know the password or security questions for the old email. I can sign in with my apple id which is tied to another email but not itunes how to fix

    I have an apple id and it has my current email attached to it. however when i go to update apps it's asking for the password for an old email. I no longer have the old email and can't use it. when I go to icloud on my ipad it asks for the password for old email. it doesn't allow me to change the old email to current. when i go to reset it i can't remember the password or security questions for the old email so it doesn't let me go any further. How do I fix this? Do i need to call apple support?

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • I have an old itunes account .  the email is attached to is no longer a valid email address. have forgotten the password used for that apple id  how do I connect my new email address and apple id to the old one

    I have an old i tunes account attached to an old email account that is no longer valid.  have forgotten the apple id attached to this acct.  so no longer can get the forgotten id sent to the email.  I have made a new apple id and email is attached but my laptop will not allow me to download again and start over.  although really dont want to start over , as have alot of music in my old account.  Please help! thanks

    Hello brjdunn,
    Thanks for using Apple Support Communities.
    You are able to change your Apple ID by following the instructions below.  That way you will still have access to all of your previous purchases:
    Change your Apple ID
    http://support.apple.com/kb/HT5621
    Take care,
    Alex H.

  • I have a new email address and changed everything except on iCloud. How can I change to the new email address. I don't remember the password on the iCloud

    HHow toi change.  Email address with iCloud. I CHANGED WITH EVEYTHING ELSE APPLE.  Can you help?

    Go to icloud.com and click Forgot ID or Password?

  • HT204053 I have a new email address and changed my Apple ID. Now, how do I get to iCloud. My new id does not show up and I can't change it

    Working with Apple is the most frustrating thing I have ever done. How do I get to I cloud?

    Go to Settings>icloud, scroll to bottom of screen and tap Delete Account.  Then log in using a different ID.

  • Set up new email account and cannot receive mails in inbox

    I tried to create new IMAP Yahoo Bizmail in Mac Pro's Mail, iPhone and iPad.
    Both iPhone and iPad work find and are able see my old emails in Inbox and Sent, also to receive and send emails.
    However, for the Mail, I can only see my old mails in Sent and Trash. Nothing in Inbox.
    I am able to send emails but there's no incoming email at all.
    All account infos are correct and I used the same setting with all Mail, iPhone and iPad.
    I have also tried to install my outlook account into Mail and it works fine.
    Can anyone please help? Thanks.
    Mac Pro Yosemite 10.10.1
    Mail 8.1

    Mail troubleshooting - Yosemite
    What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
    Troubleshooting sending and receiving email messages
    Troubleshooting sending email messages
    SMTP servers keep going offline

  • I have a new email address

    I have a new email address and need to change my apple id to represent this. I can easily see how to do this & it says it will not create another account so effectively I am just updating details but because this will give me a new id name what I need to know is will everything else stay the same - will I still be able to update all my existing aps with my changed apple id name and keep my gamecenter friends & games as if nothing has changed? Has anyone done this and what happened? If I go ahead with the change, once I have updated it online do I just log out my id on my phone and then login my new id name? I would appreciate any useful info from anyone who has done this or knows of someone who has done this. Cheers.

    All apps will be tied to the apple id that was used to purchase the app.   So if you change your id, and your apps need an update it will revert to the old apple id - the one you used to purchase it.

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