I have a new email address and my old email keeps coming up on icloud when trying to update apps and i don't know the password or security questions for the old email. I can sign in with my apple id which is tied to another email but not itunes how to fix

I have an apple id and it has my current email attached to it. however when i go to update apps it's asking for the password for an old email. I no longer have the old email and can't use it. when I go to icloud on my ipad it asks for the password for old email. it doesn't allow me to change the old email to current. when i go to reset it i can't remember the password or security questions for the old email so it doesn't let me go any further. How do I fix this? Do i need to call apple support?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

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HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden

When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID /

When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43

When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?

When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?

delete off any apps that are asking for the wrong apple id and download/sync them over from the correct one

I keep getting an error message "your apple Id has been disabled". I can sign in with my apple Id but when I try to update I still get that message.

I keep getting an error message "your apple Id has been disabled". I can sign in with my apple Id but when I try to update I still get that message.

Apple ID is Disabled - Apple Club

HT201210 I backed up old phone to PC then did a sync to new 4S but when trying to update apps on phone it states - account not valid in Argentine store, must switch to U.S. store. I am in US and when I view account on PC it correctly shows me in US. Now w

I backed up old phone to PC then did a sync to new 4S but when trying to update apps on phone it states - account not valid in Argentine store, must switch to U.S. store. I am in US and when I view account on PC it correctly shows me in US. Now what?

log out and log back in again to store
and if required
http://support.apple.com/kb/HT1311

HT2404 I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!

I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!Help!

Here are a bunch of things that you can try to get the downloads to resume.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

My account asks me to change my password every week for no reason and i have different security questions for the same account

My account asks me to change my password every week for no reason and i have different security questions for the same account

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Try changing the security on the router. Start with no securty as a test.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My grandson shares my Ipad and I want to give him a monthly allowance on I tunes to buy his own Apps/games etc. If I set up a separate account for him on I Tunes, can he then access this from my Ipad to buy his own stuff ? If so, how do I do it ?

My grandson shares my Ipad and I want to give him a monthly allowance on I tunes to buy his own Apps/games etc. If I set up a separate account for him on I Tunes, can he then access this from my Ipad to buy his own stuff ? If so, how do I do it ?

No, that is not possible. An iPad can only be linked to one iTunes account at a time. For this you should have to reinstall the iPad every time you allow him and reinstall when you get it back. Sorry, but the iPad was designed as a personal device from the ground up and it does not support any kind of multiple users/ multiple accounts.
You can setup your iPad with Parental controls to prevent him from doing any app or in-app purchases and to hide any adult-only content.

How can i sign in on a apple id without knowing my password or security questions?

How can I sign in on a Apple ID without knowing my password or security questions?

You need to contact Apple. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(124542)

When trying to update apps i keep getting billing method incorrect(this is on iphone 4s) i hsve tried this store,apple id,view id,payment info but does not offer me the none option,i can npt update my phone any ideas anybody please?

when trying to update apps i keep getting billing method incorrect(this is on iphone 4s) i hsve tried this store,apple id,view id,payment info but does not offer me the none option,i can npt update my phone any ideas anybody please?

If you dont have none option then you must own itunes some money. So you have to enter the payment like a itunes giftcard. you can contact itunes by email by going to expresslane.apple.com

Error code 1004 keeps coming up on my iPhone 4 when trying to download apps and music through wifi

My iPhone 4 keeps coming up with error 1004 when trying to download apps and music via wifi

Tks heaps for that, had a look at Store and ITunes sections, not overly helpful unless I am missing something.
My issue is that on my computer she would update her iPhone with Software updates via iTunes.
I have gone and deleted her backups that were still sitting on there.
If I want to update my Apps on my iPhone when due her Apple ID and password request will come up as an option to use that account if I knew the password and it's synced from my Computer even though she has been gone 7 months now. Is it a syncing issue or is her Apple ID stored in my iTunes backups somehow and keeps coming back? Do I need to de-authorize her account from my Computer?

I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for

I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for

Thanks for replying, I'm a real techno-cretin. What do you mean by not using the backup? I'm busy trying to restore my new phone and it's doing a 6 hour download with updates. Can I restore the data from my old phone backup onto the new iPhone 4S when the download is done?

I have been trying to update apps on my iPad to no luck. I continually get a blank screen. I can, however, still use the other App Store sites. This has been going on for at least a week.

I have been trying to update apps on my iPad for the last week. I get a blank screen under updates. However the other App Store functions work. Not sure how to fix this. iPad updates are up to date.

The update server is down; try this temporary workaround
App Store>Purchased>Select "All"
Note: Look out for apps that have the word "Update"
http://i1224.photobucket.com/albums/ee374/Diavonex/9c256282736869f322d4b3071bbb2 a82_zps51a6f546.jpg

I have a new email address and my old email keeps coming up on icloud when trying to update apps and i don't know the password or security questions for the old email. I can sign in with my apple id which is tied to another email but not itunes how to fix

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