I have a new email address and was successful in changing that information on line but my phone and iPad does not recognize the new address and I cannot update anything. It also does not accept the password associated with the old email address/Apple ID
I have a new email address and was successful in changing the information online but cannot change it on my iPhone 4S or iPad. When I try to fix the problem it requires me to create a new password and now I can't remember that either.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Similar Messages
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How do I change my iCloud Account email? I keep getting prompted to enter a password associated with an old email account I no longer use. I do not have the password for it. How do I change my iCloud Account?
You can't delete an existing account, you can only choose to stop using it. It will still be there should you decide to use it again in the future.
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How do I put her name into the account?
Did you wipe the phone clean before giving it to her.
settings -- general - reset - erase all contents and settings. -
I used to have another email address associated with Itunes and transfered my songs to my new Imac now some of the songs wont play because they were athorised on another computer and I cannot remember my old Itunes password associated with the old email.
Hello Johnny Reptile,
The following article details the necessary steps for resetting your old Apple ID's password.
Apple ID: Changing your password
http://support.apple.com/kb/HT5624
Cheers,
Allen -
When I tap the Settings icon on my iPhone 4S Home screen, and then scroll down and tap “iCloud”, my iCloud Account is displayed with a previous email address which is no longer in use.
When I scroll down and tap “Delete Account”, I’m prompted for the Apple ID password associated with the old email address to turn off Find My iPhone?
I do not know the password for this old Account, and the email is no longer accessible so I'm unable to delete the account.
Therefore, how can I match my iPhone iCloud Account to my MacBook Pro iCloud Account which uses my new email address and password?I have the same problem , can anyone help??
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I have an I Phone 4s, 16K. IOS 8.1 (I think, although I can't check it on my phone) that apparently is associated with my old email address that I no longer have access to and my phone says connect to I Tunes to activate.
How can I activate my phone? How can i disassociate my phone from the old email address and associate it with the new one?Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
Pete -
I changed my primary email and icloud is still set for my old email. I tried deleting my icloud but it aks me for the old password associated with the old email that I don't have anymore. Any other sugestions on how to get icloud to change emails on my ios?
I figured it out! I changed my email & password at the icloud site, then when I deleted the icloud account on my iphone - it still showed my old email but when i typed in my current password it went through. I was then able to sign back in with my current email and password. That was too easy for the amount of time I have put into this! Glad its finally fixed.
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I own three Apple devices, but my iPad remained associated with my old email address and password. How can I register it with the same new email and password?
If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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I am trying to delete the iCloud account on my iPhone that is associated with an old email address no longer in use, so I can set it up with my new email address. I am unable to delete the account until I turn off "Find my iPHone" which it won't let me do unless I log in under the old email address..... Problem is, I don't remember the password for the old address/account. It is no longer functional so I cannot request a reminder. I've already updated my iTunes/Apple ID with my new email address. I'm stuck!! Help!
You remember the answers to the security questions or you call Apple, talk to someone in account security, and prove to them that you own the account.
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My icloud id associated with an old email address
my icloud id is associated with an old email address on my ipad and I don't remember my security question answers. how can I delete this account from my ipad?
You remember the answers to the security questions or you call Apple, talk to someone in account security, and prove to them that you own the account.
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In setting up my the new iphone OS, iMessage and Facetime asked for a password associated with a long dead acount ID. I was able to change the account associated with Facetime but iMessage won't let me change to my current one, therefore not allowing me to use iMessage. Anyone else have this problem?
Thanks!See if this Link offers any enlightenment...
Changing Account Information
http://support.apple.com/kb/HT1918 -
I have recently changed the apple ID on my husbands old iphone 4s
My ID reflects correctly under the settings / itunes appstore tab however when I click on the app store icon to do updates, the window pops up with the previous apple ID and requests the associated password.
How do I reset the apple ID password to enable me to install updates on the iphone with my apple ID and associated password.
Please helpOr you'll have to delete the apps and then download (pay again or free) using your Apple ID.
Cheers, Tom -
I have recently been given an iPod touch, and I am wanting to transfer the music from the device to my itunes library and/or computer before restoring the iPod to factory settings. What is the easiest & cheapest (preferrably free) way to go about doing this?
That music and anly other media on the iPod does not transfer with the iPod hardware,
Go to Settings>General>Reset>Erase all conent and settings to erase the iPod and set up the iPod with our account and your media.
Tunes pourchases are locked to the account and y ohave to know the password to use them/transfer them to the computer -
I have changed my add pale id account but the password request for my download updates is still linked to my old void email address. How do I change this?
The password for your Apple ID will always be the same irregardless of what email address it is linked to, that is unless you change the password. You can change the password for your Apple ID and the Primary email address used for your Apple ID for Apple to contact you and I suggest you do that ASAP (and it should of been done before you abandoned that original contact email address).
Change the password.
http://support.apple.com/kb/ht5624
Email address
http://support.apple.com/kb/ht5621
http://support.apple.com/kb/he68
hrsljp wrote:
I have changed my add pale id account but the password request for my download updates is still linked to my old void email address. How do I change this? -
After downloading lion does not recognize blank discs or dvd´s cannot burn anything
I downloaded Lion and now my mac does not recognize any blank cd or dvd and I cannot burn anything, not with Toast 10, or with iDvd still not recognized. Can someone help me??
Hello
I have been trying to fix a similar issue on my wife's PowerBookG4. I cannot pin point when it started, but she noticed it a couple weeks ago when she tried burning a disc. We have come to discover that her drive will no longer mount any discs at all (blank or otherwise burned discs or software). If I had to make a guess it had to have started in the last month or so after some recent update. Maybe 10.5.2? I am not sure.
I am getting extremely frustrated with Apple though on this matter because I have been browsing multiple forums and seeing this exact issue over and over again and nobody seems to have a solution or correct diagnostic for it.
I have tried zapping PRAM, I have tried many types of discs, brands, etc. and nothing works. I know this is a Software issue, it has to be. There are a LOT of people reporting this issue. If necessary I will start linking to all the different posts that I found in the last few days.
Please post some help, ASAP. This has been a major inconvenience and I cannot believe that Apple hasn't discovered the problem with how many people have been reporting it.
Thanks
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