I have a new iMac and we have my wife's e-mail on two accounts, hers and mine. Can I delete the one off of mine without deleting her account. We have maverick.

I have a new Imac with maverick. My wife's e-mail is on two accounts, mine and hers. Can I delete it off of my account without deleting hers?

It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
orthopa wrote:
My wife's e-mail is on two accounts,
Yoiur question is unclear... Which Accounts are these...
Apple ID FAQs > http://support.apple.com/kb/HT5622

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TS4006 Can I erase the files off my stolen iPod if I don't have an iClouds account but i have my serial number and other information?

My iPodwas recently stolen and i would like to erase my files on it but I don't have an iCloud account. Is it still possible to erase my files and if so how I do this?

You can't erase your device unless you had set up iCloud and enabled Find My iPod on it before it was stolen.

My daughter has a new ipod touch and when synced it had all of my iphone contacts. she deleted the ones she didn't want and they were removed from my phone as well. How can I get them back if they were deleted from the cloud? I also had them on my pc

My daughter bought a new ipod touch and when synced received the contacts from my iphone. She deleted the ones she didn't want on her ipod and now they are gone from my iphone. I have the cloud and i thought back up on itunes. I have tried to re-sync and no luck. How can I get my contacts back?

Your problem is that she used your icloud ID to connect to icloud and thus had all your data synced to her device. Contacts are not saved in a backup to icloud, since they are stored independently in the Contacts section of icloud. If someone deletes them, they are gone. If you had them on the PC would they be available in some backup you frequently make of the PC?

Just got the iPhone6 and did the iCloud setup from a previous backup of my old iPhone5. iPhone6 is now continuously trying to download the renweb app. When I try to delete the renweb app, it will not delete. How can I get rid of the app??

How can I delete the app off my phone without going through the entire setup of the new phone again? App will not delete the normal way. I hit delete and it just stays on the phone and tries to download over and over.

If it has a cloud icon it means its no longer on your device. Tapping on the cloud will effectively reinstall the App from scratch to your device.
There is no way to remove it from the cloud because its not yours to remove from there. Its the general App repository, you are just given access to it to download content you've already purchased.

My mac app store has disappeared from my dock and when i pull it up in finder it says it is damaged. how can i download the mac app store software?

my mac app store has disappeared from my dock and when i pull it up in finder it says it is damaged. how can i download the mac app store software?

Delete the App Store app by dragging it and dropping it into the Trash. Then download and install the appropriate update combo for your version of OS X;
Install new MAS app -
OS X Mountain Lion 10.8.3 update combo
http://support.apple.com/kb/DL1640
OS X Lion 10.7.5 update combo
http://support.apple.com/kb/DL1583
OS X Snow Leopard 10.6.8 v1.1 update combo
http://support.apple.com/kb/DL1399

Just installed iOS5 and iCloud on iPod Touch, and in Settings, I can't get the on/off switch to stay on for Automatic Downloads.

I just installed iOS5 and iCloud on 4th gen iPod Touch. All is well EXCEPT that I can't get the on/off switch in "Settings" to stay on for automatic downloads of music and apps. Has anyone else had this problem? Am I missing some previous set-up step?
Thanks for your help.

to enable icloud you tap "settings" -> "icloud". Make sure you sign in with a valid iCloud Apple-ID. Then you can turn on the various features that are part of iCloud.
Video or Music Syncing is not a feature of it. Instead you use itunes in the cloud which let's you re-download purchases. This however depends if the service is available in your country.
Worldwide only purchased books and apps are supported for free-of-charge-redownload on your devices.

I have a new iMac and i created two libraries on iTunes. how do i copy songs from one library to the other?

I have a new imac. I created two libraries, one for me, one for my kids. how do I copy songs from one library to the other library?

Not easy unless you're just content with adding some files to the other as new files but lose playlists for those files, and playcount, and ratings, etc. If you're okay with that, you can drag the media folder from one library to the other. If you use default settings and want to duplicate the media, just drag it. If you want to add the media but leave it where it is currently located, hold down the option key while dragging to the library window.
Otherwise:
PowerTunes - http://www.fatcatsoftware.com/powertunes/ (commercial software)
syncOtunes - http://homepage.mac.com/oligrob/syncOtunes/syncOtunes.html

I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

As you have discovered... you cannot use the install discs from another Mac...
Re the iMac running OS X 10 5 8... and for your New Mac...
See Here for keeping your Mac Happy...
http://support.apple.com/kb/HT1147
http://www.thexlab.com/faqs/maintainingmacosx.html
http://www.thexlab.com/faqs/performance.html

I have a new IMAC with a Maverick platform (I can update to Yosemite). I did all graphics on a G5 Power PC (very old), in Freehand (very old)... How can I open old Freehand files on this new Mac? Can I still open and work in Freehand on this new Mac?

I have a new IMAC with a Maverick platform (I can update to Yosemite). I did all graphics on a G5 Power PC (very old), in Freehand (very old)...
How can I open old Freehand files on this new Mac?
Can I still open and work in Freehand on this new Mac?

Let me see if I've gotten this right! You want to remove an account from BOTH machines? Do this for your new machine first, then for the other.
Click the Apple logo on the top left of the screen, System Preferences, Users and Groups (under Systems), unlock the lock in the window if its locked (you need to know the password), select the user that you wish to remove, and click the - sign next to the + sign for Login options. A window will pop up with some options. Select Delete this user and securely, and click 'Delete user'.
After this, do an update from the App Store.
Thats all there is to it.
For the other machine repeat the process except for one thing. Before you delete the user in this case YOU, you will have to give Administrator priviledges to your son bu checking the box 'Allow user to administer this computer'.
Do NOT do anything from Finder ... if you dont know how to fix the consequences of the problems caused.
There is no need to unauthorize your iTunes account on your new machine. Do it on the old machine though.

I have a new iMac and want to use my HP 7300 All in One and to use the "Fax"feature I need a phone port on computer and of course, this computer does not have one. Are there any aftermarket devices for USB to phone that would work in this case?

I have a new iMac and want to use my HP 7300 "All in One and cannot use the fax feature because there is no phone port is there a solution for this?BACellli

You don't need a phone port on the iMac. The HP 7300 DeskJet Pro has an internal modem, you connect the printer's modem connection directly to your phone line. Please re-read the install directions that came with the printer.

My iMac was stolen in a robbery - no files via iCloud (long story). I have a new iMac which is set up and being used - how do I recover old iMac files from what looks like back-up files showing on my Time Capsule (also being used for this new iMac)?

My iMac was stolen - but I think there's a backup on my Time Capsule (which wasn't stolen). I have a new iMac which I've been using normally; I didn't use the 'Restore from...' option at the start because I thought the Time Capsule had nothing on it. So how do I now recover files from the Time Machine? I can see various back-ups on the Time Capsule, from various machines - laptops, etc. - but it's not letting me open any of them to see what they contain. Does anyone know how I access this information?

Use migration assistant.
See http://pondini.org/OSX/MigrateLion.html
Although this is only up to Mountain Lion it is still relevant to Mavericks.. only expect Mavericks to kick and buck a lot more.

I have a new iMac and would like to buy a cheap version of Photoshop to create a simple flyer. If I look on ebay or similar, what version do I require?

I have a new iMac and would like to buy a cheap legal version of Photoshop to create a simple flyer. If I look on ebay or similar, what version do I require?
I understand that Photoshop 5 is not compatible?
I used to use CS5 at work which was very good, doing a little reserach it appears as if this suite has been replaced by a monthly 'cloud' charge which for me as a basic home user is unnecessary.
Appreciate any help.

Hello Simonlala;
Anyone that buys an iMac should not have to buy "cheap". it's like putting "retread tires" on a brand new Farrari! Ugh!
To find a cheap version of PS is to locate an obsolete version only? Software surplus business may have some or check the obituary columns to see if any Photographers or Gaphic Designers have left some things behind?
Some options...enroll in a community college Multimedia class and you will not only have access to Photoshop, you'll have access to much more software for the price of the course. It will also qualify you as a student and you can get a discounted rate on the Adobe Creative Cloud subscription as well.
If you are only making "simple flyers" would not MS Word or OpenOffice software do the job for you? There are applications for that purpose and Photoshop is not the only way to skin this cat! Or you can always buy a box of Crayola's and make a pamphlet that way?
And as a bonus, you may learn something from the course you enroll in.
I am a student and subscribe to Adobe Creative Cloud...it's reasonable for my purposes for now.

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help says File >Library >Export playlist and choose XML, or to save a copy of all your playlists, File > Library > Export Library, "the Exported info is saved in XML format." Then it says, "to import an iTunes playlist, File > Library > Import Playlist". Now I am assuming I do that import part on the Air, but when I try it doesn't recognize anything that can be imported - what am I missing??? Aside from a clue...

Thanks, Jim, for taking the time, but the reply is unfortunately vague in the exact area of my confusion! "you need to copy that file to your new computer..." Well, the Import/Export instructions make it seem as if the two computers should be able to communicate this file thru wifi, but that's the linkage I can't seem tocreate with Import/Export. Should I instead email a copy to myself (thats what applecare suggested)? Copy it to and from a thumb drive? But then place the file where? And the article was helpful, but should I be trying to move the Library file or the Library.xml file (as iTunes Help suggests)? Sorry to be so clueless about it...I suppose I buy Apple in the hopes of not having to think about this stuff, which approach seems not to be serving me well. Thanks again for your time!

I have a new iMac at home and a PC at work. My work PC has VPN software on it. What do I need to do in order use the VPN on the iMac to access the PC at work?

I have a new iMac at home and use a PC at work. My work PC has VPN/Remote Desktop software on it. I would like to be able to access my PC from home on my iMac using this VPN. I am not sure how to make that happen.

Office 2011 is not compatbile with Exchange 2003.
I suggest you post further Office related questions on Microsoft's own forums for their Mac software:
http://answers.microsoft.com/en-us/mac

I have a new IMAC and it is asking me to enter my icloud password, I can't even log in to it now at all

I have a new IMAC, when I set it up I thought I did it so I wouldn't have to have a password to sign on, but now it is asking for my icloud password.
I have had to reset my password multiple times now and I still can not log in to my IMAC......frustrating. please help

Hi Kalaivani Krish18,
If you are having issues with your iPhone attempting to update, you may want to try the troubleshooting steps in this article -
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
Thanks for using Apple Support Communities.
Best,
Brett L

I have a new iMac and we have my wife's e-mail on two accounts, hers and mine. Can I delete the one off of mine without deleting her account. We have maverick.

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