I have a new iMac OSX Mavericks. My user name for Apple apps is wrong but I can't change it. I don't know where it came from.
How can I change the Apple ID that seems to have come with my new computer??? It will not go away even though I have gone to accounts and checked out what is there. It is right in the Accounts but what can I do to change it on my computer? I can not download any upgrades. Thank you.
Going to my account did not work because it's the right information. When I have trouble is when I'm trying to sign in for upgrades. There are some letters in the "sign in" box that will not go away...and I can not put the right sign in in that space. Which means that I can not upgrade Pages or any of the rest of the apps that came (free) with this new computer.
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I have a picture on my iPad that I don't know where it came from don't know who it is and don't know how it got there. How do I find out how it got there?
Where are you seeing this picture?
Its really tough for another user to tell you where the picture came from ...email attachment? ...screen shot?....saved from the Internet?
It had to be something that you or someone else did on your iPad for this picture to appear - some user action had to be involved. -
I have a virus on my iPad that sends out bogus emails (no subj and an URL that goes nowhere) to everyone in my contact list. I don't know how it got on my machine (email, non-iTunes apps, etc.) Does any one know of a scanning app that can find this virus and eliminate it? I have an iPad version 3 (WIFI) with 6.0.2 IOS. This scanner should be capable of running on my iPhone as well -- just in case it made it to to my other IOS machine. Thanks for your help! Steve
The chances that it's a virus on your iPad or iPhone is very slim. Who is your mail provider? it's far more likely that your address has been spoofed and it's your mail service that has been compromised not your iDevice. I know my Yahoo mail was hacked and people in my address book received spam mails that I didn't send.
have you changed the address on your e-mail account? -
I have very thin, colored lines that have shown up on my IMac monitor screen. I don't know where they came from or how to get rid of them. I'm concerned now because I started with one and now have three. Does any know why this occurs or how to get rid of them?
I got an address from Applecare, although I can't place my hand on it right now. I didn't bother persuing the letter route myself as I didn't expect much. I know that the location was Cork, Ireland though as that where the UK Applecare is based as far as I'm aware. The best thing to do is to call Applecare (if it's free) and discuss the issue. State that you are not happy wit the fact that you will have to pay to have the problem resolved especiiay if it is an ongoing problem that has not been resolved. I ended up speaking to a senior manager of the Applecare team who then proceeded to tell me about mailing in my grievence to customer services division or something like that.
If I can find the address I may post it if I'm allowed.
In the case of age, Schools usually have a 5-year life-cycle as they tend to be used differently than consumer machines, i.e. being used constantly on a daily basis for at least 12 hours with no break. you would expect issues to appear after a few years, but I expect problems that arise through defects to be resolved and stay resolved. As I mentioned we had machines for around 2 years before the lines appeared and sent them to be repaired. I'm happy with that. What I am unhappy about is the fact that the problem has reappeared exactly in the same way and now I'm left with around 7 machines that I either pay loads to repair or, the more likely replace the machines with newer ones since the age is now big enough to warrant the replacement.
Sorry for the lengthy moan, but these are the reasons I purchased Apple ahrdware in the first place to avoid the "not our problem" stance some PC vendors usually take, similar to the Dell monitors thread mentioned in here somewhere. -
I have a 2006 iMac that I've upgraded to each new os as they came out. I just wiped it (for the kids to use, I have a new iMac with Mavericks) and reintalled Tiger from the original discs. I want to get it back to Lion - which I purchased from the Mac App Store. But Tiger doesn't have the App Store and I don't have the discs anymore from the intermediate versions. I tried downloading Lion from the new iMac but it's not available...
Any ideas?To get to the App Store, you need to upgrade the Tiger machine to Snow Leopard.
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I have an icon thats appeared in finder ..i don't know where its come from and what its for. It doesn't respond in any way when I click it.How do I get rid of it?
I can't select it .. I click on it and nothing happens. The only thing I seem to be able to do is a two fingered click which brings up a context menu for the side bar preferences..but unfortunately this icon does not appear in the list.
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I have a photo album called "My Photos" and i dont know where it came from and i dont know how to delete it.
Did you synch it from your computer?
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I have a new MAC and when I start it up, the wifi connects ok, but when I wake it up, I have to manually connect it to my wifi, any suggestions?
Take it to Apple and purchase an out of warranty replacement for it.
Replacement is the only way to fix broken electronics.
Allan -
i have an old email which i used to use it back home on another blackberry before, since i bought the news blackberry 9900 i use that username and it working till now, but i want to register it with another one, i have register and i use it in blackberry app would but it is not working and it says (enter the username associated with this smartphone), please help i tried to download it again and the problem still the same.
Hi jasmeen,
Welcome to the BlackBerry Support Community.
This KB article provides more information on the issue you are having using your new BlackBerry® ID on your BlackBerry® Bold™ 9900 smartphone. ""Please enter the username associated with this smartphone" appears when logging into BlackBerry App World with a BlackBerry ID using a BlackBerry 7 smartphone" http://bbry.lv/JeCkmp
To switch to using your new BlackBerry® ID, please follow the steps in this KB article. "How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone" http://bbry.lv/L0U5QX
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
I was reading on the internet that Apple just made an iPhone 5 battery replacement program and that I need to provide the serial number to see if my iPhone cualify for the replacement. So i went to the support page where i found the link to the replacement program and just need to put my iPhone serial number and see if it cualify something that i was sure it will because the one that were affected are the one that where bought between septermber 2012 (the month i bought it) and january 2013. When i click submit i got a message that says .
When i saw that "I already replaced the battery" I log in to my account on the support page and I didn't found my actual and only iPhone 5 i have registered in my products, BUT i have another iPhone 5 case open and 3 services to that iPhone 5 i don't know and its not mine. That iPhone have another very different serial number and when i check the services they have done are from an Apple Store in California and I from Puerto Rico.
Can someone explain me what to do or anyone have this same problem, tell me
Thanks in advance.It's possible that if they serviced your phone before, they replaced the entire unit making you ineligible for the battery replacement. Have you had your iPhone replaced thought Applecare recently?
Hope that helps. -
I can't use the old Apple id and Apple password on my new Iphone 6 - I can use the new ones. But I can't access the cloud in the meantime. The iTunes and App Stire has the new Apple ID, but I can't get into the settings to change it on the iCloud. It asks for the Old Apple ID and password, which doesn't work. Does anyone know how to change the old Apple ID on the iPhone in the settings for the iCloud?
First, try the new password. If you didn't sign out of iCloud prior to changing the primary email address of your Apple ID, this is what can cause this problem.
Also, read this: If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support -
I used to have itunes on other computers, but had to download it on my laptop. I havent had itunes in years. When i finished downloaded it, in my library is a bunch of music...but they are gray and i cannot click on anything. I dont know how to fix this.
Media is only where the user puts it.
Installing iTunes does not and has never caused media to magically appear on the computer.
Copy the ENTIRE iTunes folder from the old computer (or backup of the old computer) to the new computer. -
i cant login to Mobile Me with my account, i type my ID and my password good, but it says that is wrong, and its not, and i change my apple ID to see if with that i could login but i cant,
oo! i didnt know that, ok but in my Mac book it says Mobile me and i send you an image, so you can see my problem, is in spanish by the way, but i know u told me that was shut down, but i wont have any problem if i dont login in Mobile me?
mproblem -
i didnt sign up this crap.
it should work but here i am begging for help.
waste of time....
can't even choose the correct fckin catagory!!!Hy there,
In order for you to solve this problem you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei -
I have a new Imac with maverick. My wife's e-mail is on two accounts, mine and hers. Can I delete it off of my account without deleting hers?
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
orthopa wrote:
My wife's e-mail is on two accounts,
Yoiur question is unclear... Which Accounts are these...
Apple ID FAQs > http://support.apple.com/kb/HT5622
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