I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore.Nothing will load unter the features or charts tab. Any Suggestions?

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?

You would get better response from the iTunes community forum.
Have a nice day!

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    28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
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      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
      12  AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
      13  CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
      14  AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
      15  AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
      16  CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
      17  CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
      18  AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
      19  AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
      20  AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
      21  AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
      22  libdyld.dylib                       0x00007fff933045c9 start + 1
      23  ???                                 0x0000000000000001 0x0 + 1
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      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
      12  AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
      13  CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
      14  AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
      15  AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
      16  CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
      17  CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
      18  AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
      19  AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
      20  AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
      21  AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
      22  libdyld.dylib                       0x00007fff933045c9 start + 1
      23  ???                                 0x0000000000000001 0x0 + 1
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      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
      12  AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
      13  CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
      14  AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
      15  AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
      16  CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
      17  CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
      18  AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
      19  AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
      20  AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
      21  AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
      22  libdyld.dylib                       0x00007fff933045c9 start + 1
      23  ???                                 0x0000000000000001 0x0 + 1
    28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
    28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
    28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
    28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
    28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.ReportCrash[1497]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.appstore.18776[1494]): Service exited due to signal: Illegal instruction: 4
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
    Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
    Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
      *** First throw call stack:
      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
      12  AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
      13  CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
      14  AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
      15  AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
      16  CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
      17  CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
      18  AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
      19  AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
      20  AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
      21  AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
      22  libdyld.dylib                       0x00007fff933045c9 start + 1
      23  ???                                 0x0000000000000001 0x0 + 1
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
    Jan 28 21:57:12 MBP-de-HV.lan Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent[1495]): Service exited due to signal: Illegal instruction: 4
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent[1500]): Service exited due to signal: Illegal instruction: 4
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for LaterAgent[1500] version ??? to /Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215713_MacBook-P ro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215345_Ma cBook-Pro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync[1498]): Service exited due to signal: Abort trap: 6
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for AddressBookSourceSync[1498] version 9.0 (1563) to /Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-28-21571 3_MacBook-Pro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-2 8-215344_MacBook-Pro-de-HV.crash
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
    Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c34510 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c350c0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:14 MBP-de-HV soagent[1507]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.soagent/ modes[1]=0700: Permission denied
    Jan 28 21:57:14 --- last message repeated 1 time ---
    Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
    Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
    Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
      *** First throw call stack:
      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  IMCore                              0x00007fff9509b80b IMTranscriptChatItemEqual + 176400
      12  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      13  libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
      14  IMCore                              0x00007fff950524eb OBJC_METACLASS_$_IMSPIMessage + 455538043
      15  IMCore                              0x00007fff95087650 IMTranscriptChatItemEqual + 94037
      16  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      17  libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
      18  IMCore                              0x00007fff95086964 IMTranscriptChatItemEqual + 90729
      19  IMCore                              0x00007fff9508827b IMTranscriptChatItemEqual + 97152
      20  IMCore                              0x00007fff95052f76 OBJC_METACLASS_$_IMSPIMessage + 455540742
      21  IMCore                              0x00007fff9508a88f IMTranscriptChatItemEqual + 106900
      22  CoreFoundation                      0x00007fff894648a6 ___forwarding___ + 518
      23  CoreFoundation                      0x00007fff89464618 _CF_forwarding_prep_0 + 120
      24  IMCore                              0x00007fff95088146 IMTranscriptChatItemEqual + 96843
      25  IMCore                              0x00007fff9508843e IMTranscriptChatItemEqual + 97603
      26  IMCore                              0x00007fff950885fc IMTranscriptChatItemEqual + 98049
      27  IMCore                              0x00007fff9508887d IMTranscriptChatItemEqual + 98690
      28  MessagesHelperKit                   0x0000000101661dae MessagesHelperKit + 7598
      29  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      30  libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
      31  libobjc.A.dylib                     0x00007fff8a6f41b5 _class_initialize + 649
      32  libobjc.A.dylib                     0x00007fff8a6f3f7f _class_initialize + 83
      33  libobjc.A.dylib                     0x00007fff8a704777 lookUpImpOrForward + 322
      34  libobjc.A.dylib                     0x00007fff8a6ee1ac objc_msgSend + 236
      35  Foundation                          0x00007fff8de18669 -[NSBundle loadAndReturnError:] + 693
      36  MessagesHelperKit                   0x0000000101664045 MessagesHelperKit + 16453
      37  libdispatch.dylib                   0x00007fff93108323 _dispatch_call_block_and_release + 12
      38  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      39  libdispatch.dylib                   0x00007fff9310fcbf _dispatch_main_queue_callback_4CF + 861
      40  CoreFoundation                      0x00007fff8946dc79 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
      41  CoreFoundation                      0x00007fff8942a30f __CFRunLoopRun + 2159
      42  CoreFoundation                      0x00007fff89429858 CFRunLoopRunSpecific + 296
      43  Foundation                          0x00007fff8de43849 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
      44  Foundation                          0x00007fff8df3f24f -[NSRunLoop(NSRunLoop) run] + 74
      45  soagent                             0x0000000101656be5 soagent + 3045
      46  libdyld.dylib                       0x00007fff933045c9 start + 1
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music[1506]): Service exited with abnormal code: 1
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:14 MBP-de-HV.lan com.apple.dock.extra[288]: SOHelperCenter main connection interrupted
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.soagent[1507]): Service exited due to signal: Abort trap: 6
    Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for soagent[1507] version ??? to /Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215714_MacBook-Pro- de-HV.crash
    Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215346_MacBo ok-Pro-de-HV.crash

  • I have a new ipad mini an cannot sync it with my aol contacts.  Using a pc and when I goto itunes and click on the devices info tab it will not let me click sync contacts it just says "configure"

    I have a new ipad mini an cannot sync it with my aol contacts.  Using a pc and when I goto itunes and click on the devices info tab it will not let me click sync contacts it just says "configure"

    Hi,
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    http://support.apple.com/kb/HT3819
    Troubleshooting
    http://support.apple.com/kb/TS2972
    How to
    http://support.apple.com/kb/HT2688

  • My IMessage says my sign in is incorrect, but then I go to the App Store sign out and sign back in and it works perfectly fine. I really need IMessage because I have a flip Phone which is so hard to text on so I like to use IMessage. Somebody please help

    My IMessage says my sign in is incorrect, but then I go to the App Store sign out and sign back in and it works perfectly fine. I really need IMessage because I have a flip Phone which is so hard to text on so I like to use IMessage. Somebody please help me;(

    Try:
    iOS: Troubleshooting FaceTime and iMessage activation

  • Hello all,     I have a 6G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the cl

    Hello all,
    I have a 14.88G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the clock). When I hard reset it, it will come back fine and the screen will respond and work as normal, as soon as I manually put it to sleep by pressing the "sleep/wake" button and then try to wake it the same thing happens and I have a blank white screen that doesn't respond to touch gestures or anything.
    What I have tried so far to no avail:
    Numerous hard restarts (holding the "sleep/wake" button with the volume - button).
    Tried this: iPod nano (6th generation): Hardware troubleshooting
    Changed the watch face to display.
    Recharged the device overnight (without full discharge).
    Since none of this works I'm out of ideas. Eventhough I have a 6G Nano it should no longer be under warranty since I was sent it as a replacement for a different (older) product.
    Any ideas? Is this a known problem? Thanks in advance for any insight any of you could provide. Also, what time is it??
    Regards,

    Hey,
    I have the exact same problem as you have described. I also used my ipod as a watch but starting from today, whenever I unlock it the screen turns white until a reset is done. Even a factory reset through itunes didn't fix it.
    Have you found any solution?
    Bah, this is annoying.
    //Gubbar

  • TS1702 Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

    Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

    I read online about a "clean reinstall" of firefox which seems to have worked! They should include direction on this on their page: https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

  • The apple id connected with the app store for updates and purchases is outdated and will not change with the new apple id entered on my settings. how to change?

    I have changed the apple id on my settings to reflect the current account for all our apple products.
    But this is not changing when I go to the App store to make a purchase or install updates.
    How do I get the app store connection on my IPAD to go to the apple id i am currently using.
    Obviously just changing it on the settings was not enough.

    Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter.  I recommend you try the same
    If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves.  Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable.  Remember, it wasn't that long ago you couldn't re-download content at all.
    Apple can't really afford to play hardball on this. Sure, the hardcore fanboys will always say "Thank you sir, may I have another" whatever Apple throws at them,  but the rest of us will just switch to Amazon, which has none of these restrictions.

  • I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

    I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • When I open safari I get a blank white screen.

    When I open safari I get a blank white screen. When I open top sites, and choose google, the screen is still blank, with the search bar at the top a quarter full. If it does open, it suddenly becomes unresponsive and returns to that blank, white screen. I'v tried everything I can think of, but nothing works.
    On a side note, everything from mail to iphoto to word works - just not safari. I'm using a mid-11 iMac 21.5"i5 running on mountain lion.
    Also did I post this in the right place? I'm new to this.

    Read this whole message before doing anything.
    Back up all data.
    Quit Safari if it’s running. Then select
     ▹ Force Quit…
    from the menu bar. A small window will open with a list of running applications. Safari may appear in that list, even though you quit it. If so, select it and press return. Close the window.
    Step 1
    In the Finder, press the key combination shift-command-A to open the Applications folder. Select the Safari icon in that folder and press the key combination command-I to open the Info window. There’s a checkbox in the Info window labeled Open in 32-bit mode. Uncheck it, if checked. Close the Info window and the Applications folder.
    If Adobe Flash Player is installed, select
     ▹ System Preferences ▹ Flash Player ▹ Advanced
    and click Delete All. Close the preference pane.
    Hold down the option key and select
    Go ▹ Library
    from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
    Caches/com.apple.Safari
    Caches/com.apple.WebKit.PluginProcess
    Caches/Metadata/Safari
    Preferences/com.apple.WebKit.PluginHost.plist
    Preferences/com.apple.WebKit.PluginProcess.plist
    Saved Application State/com.apple.Safari.savedState
    Leave the Library folder open. Try Safari again. If it works now, stop here. Close the Library folder. If you still have problems, continue.
    Step 2
    Triple-click anywhere in the line below to select it:
    open $TMPDIR../C
    Copy the selected text to the Clipboard (command-C).
    Quit Safari again. Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). A folder should open. If there's a subfolder with the name "com.apple.Safari", delete it, even if it's empty. Quit Terminal. Close the folder. Launch Safari and test.
    Step 3
    If Safari still doesn’t work right, quit, go back to the Finder and move the following items from the open Library folder to the Desktop (some may not exist):
    Cookies/Cookies.binarycookies
    Internet Plug-Ins
    Preferences/com.apple.Safari.LSSharedFileList.plist
    Preferences/com.apple.Safari.plist
    Preferences/com.apple.Safari.RSS.plist
    Preferences/com.apple.WebFoundation.plist
    PubSub/Database
    Safari
    (Note: you are not moving the Safari application. You’re moving a folder named “Safari.”)
    Try again. This time Safari should perform normally, but your settings and bookmarks will be lost. The default set of bookmarks will be restored. Delete them all.
    If the issue is still not resolved, quit Safari again and put all the items you moved to the Desktop back where they were, overwriting the newer ones that may have been created in their place. You don’t need to replace the files you deleted in step 1. Stop here and post again.
    If Safari is now working normally (apart from the lost settings), look inside the “Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select
    File ▹ Import Bookmarks
    from the Safari menu bar. Import from that file. Recreate the rest of your Safari settings. You can then delete the items you moved to the Desktop.
    Note: This step will remove your Safari Extensions, if any, and their settings. If you choose to restore them, do so one at a time, testing after each step to make sure you haven’t restored the problem.
    If you don’t like the results of step 3, you can undo it completely by quitting Safari and restoring the items you moved or deleted in that step from your backup, overwriting any that were created in their place.

  • Why am I not able to access the app store, itunes and safari since upgrading to Mavericks 10.9?

    IT tells me they would have to revert to the old OS which they don't want to do or can't do? I have been two months without access. I am at a loss. any help or guidance would be appreciated. I work for state government and our servers are PC-based which I think where the problem is. Is there a work around to gain access to the app store, itunes and safari. The app store icon indicates I have updates available but I am stuck. Please advise.

    I know safari is mac's native browser. Since updating to OSX10.9, I have not been able to open safari. Firefox works fine but I preferred safari. Safari just won't open, it acts like it wants to, but the progress bar goes about half way across and stops. What other information do I need to supply?
    This is a very frustrating problem when I see that there are updates to apply, but am unable to open the app store to get them. I can't even see them.
    IT, in my opinion, has almost thrown in the towel since they are more PC-based.I believe it is a connection problem but they have been unable to fix it. They blame mac for a hasty upgrade release that was not fully tested to see if there were any Mac/PC connection issues.
    Thanks for any help you can provide.

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