I have a new ipad2, also an ipad1, with a gateway laptop. I have wireless router with windstream. Able to access my wireless connection on ipad1 and laptop, but can't on ipad2. Will say connected, but get message saying not connected to internet on Safari

I got an ipad 2 today. Already have an ipad 1 and gateway laptop. Have wireless internet with windstream. I have internet connection on ipad 1 and laptop, but can't connect to internet on ipad2. It says i'm connected, but when accessing Safari, it says not connected to internet. Tried unplugging router and resetting already, still not working. Thanks for the help.

Thank you for your response.
I did try turning off the firewall, and reducing all the security levels to a minimum (under Control Panel>Internet Options). Also, I'm using a direct cable from my m/c to the Airport Extreme. But nothing helps. Due to the usage pattern in my family, using the MacBook for configuring the network is not optimal, hence my struggle to do it on my Windows desktop. But if that is the only way to go I suppose I'll have to.
Subsequent to posting my query, I discovered that Apple had not singled me out, and many others with a Win OS face this problem, too. I would have thought Apple would do a proper job of testing before putting up the Windows version of Airport Utlity on their site.
But thanks again. Much appreciate it.

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HT4929 If I choose the "To keep using your email" option now, will I continue to be able to access our family's MobileMe Gallery and Calendar until 6/30/12 (or will I immediately lose that ability as happened to two of our MM family after moving to iCloud

If I choose the "To keep using your email" option now, will I continue to be able to access our family's MobileMe Gallery and Calendar until 6/30/12 (or will I immediately lose that ability as happened to two of our MM family after moving to iCloud)?

It's possible to access iCloud email in the Mail application on Snow Leopard, Leopard or Tiger by setting it up manually:
Entering iCloud email settings manually in Snow Leopard or Leopard
Entering iCloud email settings manually in Tiger

HT1338 Being prompted to update iPhoto and iMovie, but getting message "To update this application, sign in to the account you used to purchase it." My email has not changed. Any ideas? -gb

I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it." These came already loaded on my laptop, and my email has not changed. Any ideas or work-arounds?

Has your Apple ID changed, that's the one that matters.
You need to sign in under the account that purchased these apps (did you buy this Mac new)

TS3293 i hardly entered my password in my ipad1 and now i can't even type on it cause the password tab is not diplayed the screen is writting go to itunes . but when i am connected to itunes the upload redirect me to the Pad again

can someone help me to restart my Ipad ?

If you mean that you are being redirected to enter the password, you are now to the point where you have to restore the iPad. But frankly, I'm not sure I totally understand what you are saying.
if you saw the iTunes logo and the USB cable of the iPad screen - that means that you have to restore the iPad. Is that what you are seeing? If so, and you keep being instructed to enter the password, you will have to use Recovery Mode to restore the iPad. Instructions here.
http://support.apple.com/kb/ht4097

Windows is Genuine and activated but getting message not genuine

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2B3W7-D9XP8-TWWGB
Windows Product Key Hash: gzakg84yivQ6CnuC2c1nMM4fbA4=
Windows Product ID: 00371-OEM-9043973-23151
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {DBF0605D-0931-4281-9A29-A6B676F39CB9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Professional Edition 2003 - 101 Not Activated
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2141BAB5-DDFE-419B-B6D5-7FC6709FCD64}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TWWGB</PKey><PID>00371-OEM-9043973-23151</PID><PIDType>3</PIDType><SID>S-1-5-21-800540301-3847603131-2894347072</SID><SYSTEM><Manufacturer>System
manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1004 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091230000000.000000+000</Date></BIOS><HWID>36B93E07018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product
GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>849656BFD4EFF78</Val><Hash>7K+AbGKNAYZfbnLGlCwgIt7TF1c=</Hash><Pid>70145-OEM-5795664-63570</Pid><PidType>5</PidType></Product></Products><Applications><App
Id="15" Version="11" Result="101"/><App Id="16" Version="11" Result="101"/><App Id="18" Version="11" Result="101"/><App Id="19" Version="11"
Result="101"/><App Id="1A" Version="11" Result="101"/><App Id="1B" Version="11" Result="101"/><App Id="44" Version="11" Result="101"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-439-723151-02-4105-7600.0000-1842010
Installation ID: 008760967824272132682105496471981155097774864211136171
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: TWWGB
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 02/10/2015 6:01:49 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 2:10:2015 17:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAQABAAAAAQABAAEAeqi0Mh4OCoAIhQicznCI/+7ifroae+qC
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC 123009
APIC1952
FACP 123009
FACP1952
HPET 123009
OEMHPET
MCFG 123009
OEMMCFG
OEMB 123009
OEMB1952
OSFR 123009
OEMOSFR
SSDT DpgPmm
CpuPm

Hi Kenw99123,
Regarding Windows license related issue, you may try to contact Microsoft by phone as S.Sengupta suggested, or you may ask in the forum below:
https://social.microsoft.com/Forums/en-US/home?forum=genuinewindows7
Thank you for your understanding.
Best regards
Michael Shao
TechNet Community Support

TS1627 I can receive my mail on my iPod and iPhone, but the messages are not coming into my macbook pro.

When I set up my two email accounts on my new mac, I was receiving mail just fine, and I could check it on any of my 3 devices, and view read or unread between the devices. Now no mail is getting through to my laptop. Any ideas??

Hello annasus77,
Thank you for using Apple Support Communities.
For more information, take a look at:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Have a nice day,
Mario

I just purchased and downloaded snow leopard and now i cant access parallels 3.0 what do i have to do to be able to access it?, I just purchased and downloaded snow leopard and now i cant access parallels 3.0 what do i have to do to be able to access it?

I just purchased and downloaded snow leopard and now I cant access my parallels 3.0 application. What do I do now so I can get back into my windows

I just purchased and downloaded snow leopard
Uh…no, you didn't. Snow Leopard is not available as a download, and never has been. So that means you're running Lion, in which case Parallels 3 definitely won't be compatible with it. You need to check what you're really running and use that information to post in the correct forum, as well as provide the necessary information about it.

Not able to access certain websites: "connection refused"

This is a repost of:
http://discussions.apple.com/thread.jspa?threadID=2035299&tstart=0
I thought I had been able to resolve the problem, but it turns out that I haven't.
When I try to load certain websites on my MacBook Pro I get a page load error. In Firefox this error states that "The connection was refused when attempting to contact www.whatever.com"; in Safari, "Safari can’t open the page “http://www.whatever.com/” because Safari can’t connect to the server “www.whatever.com”.
This is specific to my MacBook Pro. If I use my girlfriend's Macbook or my iPhone on the same network to access the same sites, the sites load as usual.
Also, if I perform a Safe Boot on my MacBook Pro I am able to access the sites.
Any tips on how I can resolve this?

Since you can connect with a Safe Boot, you'll have to resolve the conflict within the original account when 3rd-party stuff's running. Create a new admin user account, log into it, and see if the problem persists. Report back.

HT1386 Switched from ipod to ipod touch. When trying to sync songs get lost. Show in the library and playlist but a message says cannot be found. An exclamation symbol with a circle aroung it shows on the missing songs. How can I sync the new ipod touch?

Switched from ipod to ipod touch. When trying to sync, songs get lost. Songs show in the library and playlist but get a message that says songs cannot be found. An exclamation symbol with a circle aroung it shows on the missing songs. How can I sync the new ipod touch?

The ! Next to a song:
The song can’t be located; it may have been moved or deleted
To find them try:
iTunes: Finding lost media and downloads
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

When i try to turn on my ipod, it tells me to connect to itunes and restore but a message pops up and says that i dont have an internet connection. the connection is on and it loads at 100mb per second.

when i try to turn on my ipod, it tells me to connect to itunes and restore but a message pops up and says that i dont have an internet connection. the connection is on and it loads at 100mb per second.

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

I seem to have lost carrier settings on my iPad1,I've tried a restore and update but get a message about the original sim card,which I still have but is inactive,really inconvenient as I can only use in wifi spots and off line mode,please help,sibear.

I seem to have lost carrier settings on my iPad1,I've tried a restore and update but get a message about the original sim card,which I still have but is inactive,really inconvenient as I can only use in wifi spots and off line mode,please help,sibear.

You might want to download something called an undelete utility. These can find files and recover them even after they appear to have been lost. There are some undelete utility programs that are free. Look at tucows.com
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Next, in the future ... NEVER (that's: don't even think about it) move your photos in Windows. NEVER. NEVER. Not ever. Not once. This always (that's ALWAYS, as in 100% of the time) causes problems and usually makes things difficult to fix.
Lastly ... make regular backups! I must say this in the forums about seventy bazillion times a month. Make regular backups! Regular depends on how often you take photographs and edit them. Since my photographic activity usually happens on the weekends, I make backups every Sunday night. You may need a different schedule, depending on your activity level. MAKE REGULAR BACKUPS!

HT1296 When i attempt to sync my iphone it continues to say this computer is no longer authorized for apps and they will be deleted?? I don't understand?? I put my password and authorize but same message comes up. What to do??

When i attempt to sync my iphone it continues to say this computer is no longer authorized for apps and they will be deleted?? I don't understand?? I put my password and authorize but same message comes up. What to do??

I found the solution in another post. By deleting all my apps, I was able to sync the phone. I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.

Trying 2 download new version of Firefox and after being prompted 2 drag Firefox icon into Applications folder, get message that task can't b completed bc Firefox is in use, but only use am making of Firefox is 2 have it open 2 download new version

Trying 2 download new version of Firefox and after being prompted 2 drag Firefox icon into Applications folder, get message that task can't b completed bc Firefox is in use, but only use am making of Firefox is 2 have it open 2 download new version

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
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Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

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I try to log into itunes but get message Apple ID does not have permission to access iTunes Connect.
What do I need to do to have access to iTunes?

do you have your apple id set up for publishing books?
please take a look here:
https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wa/bookSignup

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i tried to sync my ipad to my itunes using usb but it will say not charging,, i can sync with my ipod touch without any problem... please help..

From http://support.apple.com/kb/HT4060 :
The fastest way to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter. When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge, but only when it's in sleep mode.
iPods need less power to charge them (their wall charger is half the power of the iPad's, 5W as opposed to 10W), so are more likely to charge via USB

I'm trying to install iOS 5.0 but getting message that my computer does not have sufficient space to backup my iPad; continuing will result in loss of all media on iPad. I was going to install iCloud but it seems that you have to have iOS 5.0, help?

i'm trying to install iOS 5.0 but getting message that my computer does not have enough space to backup my iPad and continuing will result in loss of all media on iPad. an option seemed to be backing up on iCloud, but i think you have to have iOS 5.0 to install iCloud.
how do i install iOS 5.0 without losing anything on my iPad?

If you really do not have enough space on your HDD for a backup of your iPad, you do not have enough space at all. Free up at least 15% of your HDD, in any case more than 0.8GB for the iPad update.
Make backups on an external disk.
After freeing up enough space, try again.

I have a new ipad2, also an ipad1, with a gateway laptop. I have wireless router with windstream. Able to access my wireless connection on ipad1 and laptop, but can't on ipad2. Will say connected, but get message saying not connected to internet on Safari

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