I have a new Iphone 4 and trying to down load apps however it asks me to update my 3 security questions, which I do, and then it says you have timed out. Any help?
I have recently purchased an IPhone 4 and trying to download apps. However it continues to ask me to update my 3 security questions, which I do. As soon as I am finished, I get the message "timed out". Does anyone know how to fix this?
Follow the directions here:
http://support.apple.com/kb/HT2109
Similar Messages
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My five year old grandson was laying Temple Run and tried to down load extra Coins. The IPAD froze up so he kept hitting the button to get his coins. I ended up with a forty dollar bill for coins. Is there any way of geting this corrected?
In app purchases can be restricted in Settings/General/Restrictions.
For all other things, try to contact iTunes support, maybe they can help.
Apple - Support - Express Lane - Product Selection -
How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
After my last software update I can no longer access my mail. message displayed says "you have mail version 4.5 this cannot be used on Mac OS X Version 10.6.8 . How do I fix this???
See possible fixes here.
https://discussions.apple.com/message/19760703#19760703
https://discussions.apple.com/thread/4311280?tstart=0
https://discussions.apple.com/message/19710911#19710911
Some have reported success simply by reinstalling the update.
http://support.apple.com/kb/DL1586
Or download and apply, or reapply, the 10.6.8 Combo update first, then apply the Security Update again.
http://support.apple.com/kb/DL1399
I'd suggest starting with the simplest of these fixes, so look them over first. -
Whenever I want to download a free app, it asks me for 3 security questions. I answer them. Then it says "session has timed out". Then the whole process starts over. How can I get around this?
Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine -
I have a new iPhone my boyfriend mother gave it to me but she has verizon nd I have sprint . What can I do
Sell it & use the proceeds to purchase a Sprint iPhone. You won't be able to use that phone on any other network, other than Verizon's in the US.
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Could not sign in when trying to down load app on i phone
I am trying to down load an app on my Iphone. I get the message "Could not sign in". I have changed my password three times so I don't think this is the problem. Help! What else can I do?
Check that the email address is correct for your login. You'd be surprised how many times I've seen people see the prompt and just go with a password and not realize that the email address was wrong.
Aside from that, you can try resetting your password via the iForgot app.
If you forgot your password, you can easily recover or reset it using iForgot. For security reasons, Apple cannot reset your password for you. To protect yourself against unauthorized purchases to your credit card, do not give out your password to anyone.
NOTE: If you attempt to sign in to the Apple Online Store numerous times with the wrong password, you will see the following error message: “This Apple ID has been disabled for security reasons." To reset your account, use iForgot. -
just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help
Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W. -
I have a new hard drive on my Macbook. I am trying to install a program from a disk. I keep getting an error message that states I do not have enought free space on my HD. My storage shows that I have plenty of space to install. What do I need to do? I do not have any photos, music or movies on my computer. I haven't had time to reinstall any programs, so this is one program that I need to install and it won't let me install.
LisaThat refers to the RAM you have installed. Must be 2 GBs or more.
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I have windows XP with 32bit. I have a DVD that I was told was make in MOV. file. I have down loaded and unloaded Quicktime several times and it is always the same. The audio plays fine, but the only video I get is the opening frame of the video and it stops there, but the audio goes ahead and plays? Any ideas??
It should play in QuickTime.
Try dragging the file from the mounted DVD to the desktop (it will copy). It may playback properly. -
Why when i have been trying to down load apps it come up that i have a invaled address
my iphone wont download apps the past few days it says I have an invaled home address I check it and it all looks good
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications (including Safari) first before installing. You must also carry out a permission repair after installing anything from Adobe.
After installing Flash Player, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later:
When you have installed the latest version of Flash, relaunch Safari and test.
If you're getting a "blocked plug-in" error, then in System Preferences… ▹ Flash Player ▹ Advanced
click Check Now. Quit and relaunch your browser, but check this also:
http://support.apple.com/kb/HT5655?viewlocale=en_US&locale=en_US which also covers ‘blocked plug-in’. -
Hi not sure whats happened but when I try to down load any apps a message comes up the I need to set security questions, when I have answered them and pressed done nothing happens what do I need to do?
Using AirPlay on iPad
http://support.apple.com/kb/HT4437
AirPlay Mirroring
http://support.apple.com/kb/HT5209
Trouble shooting AirPlay
http://support.apple.com/kb/TS4215 -
My original ipad wont accept iOS? it says"nework timed out" any help?
i update all the software to windows then when it starts to sync the ipad it says "network timed out".. ive tried everything.. really annoying. please help!!
If you've tried turning off all firewall and antivirus software and it still doesn't download, then you could try downloading the iPad iOS update via a browser instead :
https://discussions.apple.com/message/16703914#16703914 -
Try to update my iPhone 4 but after download it says error session timed out any ideas how to fix it
When I try to update my iPhone I get error message session timed out can anyone help
I had the same problem! I don't know what caused it, possibly slow Internet but I suppose my antivirus or other software could have affected it. Maybe it's an iTunes problem.
After restarting the download at least 5 times in iTunes after it timed out, I found this website. I didn't know this before, but you can download the update in your browser and then apply it to your iPhone in iTunes once it finishes. I used Firefox 4 and it downloaded without timing out once. All you have to do is hold down Shift and then click on Update in iTunes and it will prompt you to select the update that you downloaded and it will apply it.
Try this and let me know how it works! -
what can i do if i forgot my security questions and i want to use my redeemed card
<Title Edited by Host>How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
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