I have a new iPhone 5 version 8.1 - incoming caller ID does not work and I cannot send or receive SMS messages
I have a new iPhone 5 version 8.1 - incoming caller ID does not work and I cannot send or receive SMS messages. ISP says everything is active on their side. I have just upgraded from Samsung with the same phone number and services. Help?
Hi cggturner,
I'm sorry to hear you are having issues with iOS 8.1. If you are still having issues with Caller ID and SMS Messaging, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Troubleshooting Messages
Regards,
- Brendnen
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thanksHi cggturner,
I'm sorry to hear you are having issues with iOS 8.1. If you are still having issues with Caller ID and SMS Messaging, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Troubleshooting Messages
Regards,
- Brendnen -
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Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
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Apple does not read here.
If you want Apple to know send feedback
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Did you clean the sensor with a soft cloth?
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Thankslbryan1987 wrote:
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You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
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