I have a new iPhone 6 and when on a call the screen stays on so that buttons are knocked such as the numbers or mute.
I have an iPhone 6 and occasionally the screen will not go black while I am talking, This causes numbers to be hit or the mute to go on. What can I do?
Start by resetting
then restore with back up and if necessary restore as new
This will sort any software issues ,if iPhone is still not functioning correctly,take to an Apple store genius bar .make an appointment first to avoid a long wait
Similar Messages
-
I have just bought iphone 4 and when I make calls i don't hear anything from the headset excep when i plug in the headphones or turn on speaker ?
I have the same problem. It only started a few days ago. When I make or receive calls I have to use speaker otherwise I can't hear a thing. I'm also pretty sure that when I try to make calls without the speaker turned on, it doesn't actually dial, but the display says it has.
I've tried restoring from a backup with no luck. I'm reluctant to restore as a new phone as it's such a pain. -
Since I have upgraded from 7.1 then the power consumption increased slightly unbelievable. I have new batteries in my iphone 5 and when I had at ios 7 so was consumption that allows the battery envelope in two days and with ios 7.1 so is it only 12 hours before I need to recharge the battery.
Wrote a little wrong the first time!
Then I upgraded to 7.1 so have power consumption increased slightly unbelievable. I have new batteries in my iphone 5 and when I had at ios 7 so was consumption that allows the battery envelope in two days and with ios 7.1 so is it only 12 hours before I need to recharge the battery. -
I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?
Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M. -
I have a new iPhone 5s. When I try to sync it with my iTunes account it is unable and advises to update iTunes to version 11.1. Whn I attempted this iTunes advised that the current version I have (10.6.3) is the most up to date!
If you're on a Mac, you need to upgrade it to Mac OS X 10.6.3 and then 10.6.8, which requires that it has an Intel CPU and at least 1GB of RAM.
(100999) -
I have a new iPhone 5 and receive the following message when texting some people within my contacts. Message sent using invalid number of digits please resend using 10 digit number or valid short code Msg:2114. Online I found a discussion that stated i needed to delete contact and re-add. I have done that to no avail. Any ideas?
I had the same issue with the iPhone 6 and tried everything! I now understand that at some point I stored a number for a contact without including the area code and sent a text message. So, to correct the issue, you must literally "erase" all references to the contact, not just the number. Deleting the contact and entering a new one is not enough because the iPhone stores references to that number in multiple places. The steps below worked and are very simple:
1) On the contact screen, delete everything stored for that number. You can't just edit the contact to fix the problem, so write down or record the info somewhere before you complete this step. Choose edit and then select DELETE to eliminate the entire contact which means home, work, cell, email address, etc.
2) Delete the entire string of messages you sent to that number. That's every single message...
3) Now delete the entire string of invalid 2114 messages you received after your text(s) failed.
4) Finaly, remove the contact from FAVORITES if you saved it that way.
5) To validate that all this worked, simply go to the keypad or contact screen and enter the number associated with the contact to verify successful removal. I used the keypad and dialed to confirm. If the contact number still shows up, you need to go back and recheck your steps. Trust me, I had to do this a few times.
Several posts suggested that you should reset and turn off your phone. After following these steps, it was not necessary for me to reset or turn off my device.
is there a much faster way to achieve the same results? Probably, but this was safe for an iPhone novice and may help you avoid inadvertently deleting other contacts or replacing factory settings that you need. -
I just got a new iphone 5,and when I try to update my phone, and install the aps that I've already purchased onto it, it says I don't have permission to do so.
Contact your carrier & have them reset your Voicemail. Most carriers require such, so after they reset it, just set it up again.
-
I just bought my new iphone 4s and when I make a call or receive a call I can barely hear them.
Plastic packaging film?
-
I have just bought a new iphone 4 as an upgrade to my iphone 3GS. How can I transfer all my apps including saved levels in games etc. and data and folders to the new iphone 4 and keep facetime etc on the new iphone 4. When I have done this for someone else they got all their data etc but lost the Face Time App and teh iphone 4 looked like the iphone 3 screen.
There is no FaceTime app for the iphone, FaceTime is built into the iOS. Follow the directions here:
http://support.apple.com/kb/HT2109 -
I have a new iphone 5 and I can't pick up a wireless router that I could use with my old iphone 3GS. Is there an issue with the new iphone and is the antenna weaker than the 3GS?
Please read this :
https://discussions.apple.com/message/20053332?ac_cid=tw123456#20053332
Well I copyed it to you here.
Re: Anyone still having IOS 6 wifi issues?
created by mpa9366 in Using iPad - View the full discussion
Having done a lot of reading today and having found a very good online tablet magazine (will post link tomorrow) there seems to be a few tech bods onto the problem.
The magazine I was reading identified wifi problems within hours of the ios 6 release and have been analysing since then with almost daily updates - the story seems to be:
The apple authenthication transmission is normal, it should slip through event prior to a full handshake with the host network being completed - however if not authenthicated then apple will not permit the device to connect (kills the connection) this is designed to protect apple from counterfeiting. So thats problem 1 if you dont receive a token from apple.
Problem 2 is that ios 6 only supports ipv6 (the new ip protocol) whereas outside silicon valley a large proportion of routers modems etc are still ipv4 protocol.
So youre locked into ipv6 in a world where ipv4 devices are everywhere and apple have not allowed for the ability to handle both protocols. This is like GM telling you your car requires an upgrade, everything will improve etc and as part of the upgrade fits a fuel cell motor and stays silent when their upgraded vehicles are simply parked up because they cannot get fuel.
A very basic expectation would have been dual protocol handling - we know the HW supports ipv4 as all wad fine on ios5.
So its going to be hit and miss with networks - more hit than miss in techy areas like silicon valley, but more miss in places like where I am - a small town in rural Switzerland.
Only apple can fix this with a patch to enable ipv4 protocol handling.
There you go. you just need to buy a new router, I'm sure Apple has one for sale, cause it's not there fault for sure.
Wonder why people start to migrate to other devices ? -
I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?
The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check. -
Hi, I have a new iPhone 4 and i am having difficulty joining my wifi at home, at work it connects straight away but at home it won't recognise the airport connection and states could not access cellular data network. I have tried all the usual resetting network connections etc, any suggestions please?
Cheers GregAlso when I try to connect to my Wi-Fi itsays it can't find the network, but my mac air & my wifes ipad are connected! Cheers Greg
-
I set up my new iphone 5S and when selecting my 4 digit passcode, I must have entered something I did not intend. Now I can't unlock my phone unless I use my right thumb print. Is there anyway I can correct this. Is it possible to reset the phone to orginal content and reload my new phone from my itunes account? I still have my old phone with all it's data on it.
The following gives instructions for a forgotten passcode: http://support.apple.com/kb/HT1212
-
I have an iPhone 4S and when I sync it, the "purchased" and "recently added" playlists do not show up on my phone. For some reason I can't get all the playlists I have set up in iTunes to show up on my phone.
Hi HipstaTrinty,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy
Maybe you are looking for
-
Commercial Use multiple users on Ipad
What is the best way to configure our iPads so that we can change users each week, or daily if we have to. These devices are being use for tracking of incident information. and each person has a unique email address. We use adobe extensively on these
-
Can you drag and drop an email into a folder or will it cause issues and possible corrupt the emails?
-
Hi, I have a customer that has an object type A stored in repository R1 containing a reference to an object type B stored in repository R2. They complain about receiving errors in version 9.4 if repositories R1 and R2 reside in different physical dat
-
CreatePDF2 timeout (PDF to PDF)
Hi everybody, I'm trying to assemble a list of documents into a single PDF. Therefore I'm using the the invokeDDX operation of the Assembler service and the createPDF2 operation to convert the documents to PDF. Unfortunately the list also contains PD
-
Journal ID numbers in 7.0NW: Logic for assignment?
Hi all, I am trying to understand how BPC generates journal entry ID numbers. My customer is using journals in a Legal Consolidation application, and therefore needs journal entry numbering to be sequential with NO gaps within a single category dimen