I have a new iphone that is not showing up when I attempt to sync to itunes

I have a new iphone that is not showing up when I attempt to sync with itunes

Windows or Mac?
iOS: Device not recognized in iTunes for Windows
iPhone:  Device not recognized in iTunes for Mac OS X
Robert, if you are using a Windows based computer, often disabling anti virus software and turning off the Firewall on the PC can help.
iTunes for Windows: Troubleshooting security software issues

Similar Messages

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    I purchased the X-Men Bundle of 5 movies. I downloaded the first 3 onto my iPhone. Only 1 of the 3 (the first film) shows up as an option to sync to iTunes on my iMac. I do it this way because I have access to free hi-speed wifi at work but not at home.
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    Thanks Alex! That did the trick! I just saw your reply. I thought no one had replied because I did not get an email alert. I think I had turned that feature off and forgot I had done so. Now it seems so obvious but for some reason I didn't look there. This is a big help. I can download stuff at work but at home I have only cellular data using a mobile wi-fi device and downloading movies, especially HD movies is just not an affordable option. Taking my iMac to the office would be crazy. I downloaded only my MacBook Air and copied the files onto a thumb drive but those were not recognized. I was at my wit's end. Thanks again!

  • New i-phone 4 not showing up when I try to sync to i-tunes

    I just purchased the new iphone 4 today. When I came home to sync it, it said my desktop was too old of a model and I would need to upgrade. Called the store and they said I had to come back to purchase a Mac Box Set to upgrade. Brought that home and installed successfully. When I plugged my old i-phone in to sync first, it will only come up as a camera. When I open i-tunes, it is not showing up on the left side as a device. It's not recognizing it. They are telling me I have to either call tech support at 8 in the morning, or drag my desktop and phones in to the store at 9. I am going on a trip tomorrow and would love to get this solved tonight!!!! Anyone out there know how to tell me how to get the old phone to show up and sync it?

    1st: Try uninstalling iTunes
    2nd: Restart your computer (to make sure all iTunes services shut down).
    3rd: Install iTunes (using the newest version from the apple website)
    Then try again. Good luck

  • Some pdf's that show up in my ibooks on my mac do not show up when I try to sync through itunes. Can't figure out why.

    The transfer from my itunes book library to ibooks app on my mac (mavericks) went fine. The problems started when I tried syncing. The first time, everything went fine. Pdf's and ebooks showed up on my devices. I then added more pdf's to ibooks on my mac and when I tried to sync them with my devices, some show up and some don't. I thought it might have something to do with file size but again, some large pdf files did show up in tunes and some didn't.
    Overall, not all things are mirroring like they are supposed to between the ibooks app on my mac and itunes, resulting in not being able to get all the content I want on to my devices via syncing.
    For example, I will delete something out of ibooks but it stays in itunes when I go to sync. I'll delete it from all the devices and the computer and it will still be in itunes and will reload onto my ipad when I sync my entire library. To repeat, I deleted a book out of ibooks but it still shows up in itunes when I go to sync. Other books that I delete from ibooks do disapear from itunes and are no longer availalble for syncing, as it should be.
    There was a pdf I changed to an epub in Calibre. I converted it in case the large size of the pdf was a problem. As an epub, it was a smaller file (8.6 mb vs 100 mb). I deleted the pdf from all devices and the ibooks app. I reloaded it into ibooks as an ebook. It showed up fine. I was able to open it with no problems. Went to sync it with itunes and it didn't show up nor appear on my ipad after syncing the entire library.
    So, ibooks on computer is working fine. The content is there (or not there when I delete it) in what ever format I want it. I can open and read everything just fine. The problem is trying to get that same content onto my devices via itunes. Why does some content transfet just fine and some doesn't? Why does some content delete fine while other content can't be deleted from itunes? Why do some pdf's load fine in itunes and some won't?
    My computer and my devices all have current updates.
    Help!

    I had the same issue. After searching around online I found out that you can try downloading another app (it can be any app) onto your ipod. After it finishes downloading see if your other apps open. You don't even have to keep the new app. Just see if your other ones work and you can delete the new one. That should work. If not, try to hard reset it. Here is another apple support link for steps on hard reseting it (http://support.apple.com/kb/HT1430). 

  • HT201272 I have a purchased app that will not show up in the cloud and is no longer in the app store. Is there a way to get it from my iPhone to my iPad?

    I have a purchased app that will not show up in the cloud and is no longer in the app store. Is there a way to get it from my iPhone to my iPad?

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  • I purchased photoshop 9 previously and I now have a new laptop that does not have a 'disk' tray. Where do I download this from to put on my new laptop? I went to the download section and there is no download for English

    I purchased photoshop 9 previously and I now have a new laptop that does not have a 'disk' tray. Where do I download this from to put on my new laptop? I went to the download section and there is no download for English

    I assume you mean Photoshop Elements 9.
    Download from: Download Photoshop Elements products | 9, 8, 7

  • Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please :)

    Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please

    Need to know your Mac model. If it's a PowerPC, the max OS is Leopard 10.5.x. If it's an Intel procesor, you can upgrade to Snow Leopard (for $29) & later to Lion.
    *Mac OS X 10.5 Leopard installation system requirements*
    http://support.apple.com/kb/TA24950
    Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
    Installing Mac OS X 10.5 Leopard
    http://support.apple.com/kb/HT1544
    Mac OS X 10.5 Leopard Installation and Setup Guide
    http://manuals.info.apple.com/en/leopard_install-setup.pdf
    After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
     Cheers, Tom

  • I have a new iPhone that is just hours old...

    I have a new iPhone that is just hours old. I can't connect via wifi. I know the telecom provider is still 2 days away from connecting an all my devices are connected via the same wi fi including this iPad.  What could the problem be.?

    Also noted that my IP address is different and I don't have any Router and DNS numbers in these fields.

  • HT5858 how do i manage syncing to allow to merge or sync to iTunes or sync to iPad? i have a lot of music in my iPad which when i iwant to sync with iTunes in the desktop that will be erased as it is not available in my iTunes music file.

    how do i manage syncing to allow to merge or sync to iTunes or sync to iPad? i have a lot of music in my iPad which when i iwant to sync with iTunes in the desktop that will be erased as it is not available in my iTunes music file?

    is there any important stuff saved to your emails? if so you could log on to your emails from a seperate device and back them up. im not sure what else you could do :/

  • I have an iphone 5. I have no idea of the ios version in it. Recently i broke my iphone screen and its showing up nothing. it was never synced to itunes or to any pc. When i tried to connect iphone to itunes in my pc it was asking was passcode which

    I have an iphone 5. I have no idea of the ios version in it. Recently i broke my iphone screen and its showing up nothing. it was never synced to itunes or to any pc. When i tried to connect iphone to itunes in my pc it was asking for passcode which i had forgotten ages ago. Suggest me the possible ways to recover my iphone.

    Since the screen doesn't work, it will be challenging to get it working, even thru iTunes. You will need to ask yourself if you want to invest more money in it or get a new one, especially since the contents will be lost since you don't know the passcode. Apple will gladly replace the screen for a cost that represents a significant portion of the price of a new. Once the screen is done, you may or may not be eligible for the free iPhone 5 Battery Replacement Program.
    Or, if you decide to salvage it and are strong of heart and firm of hand, you can replace the screen yourself for less. See here and note they carry kits with all needed tools and parts.

  • HT1386 There are songs in my library that do not show up on the device after syncing

    There are songs in my library that do not show up on my ipod after syncing.
    Why would this happen ?

    Do they play in iTunes on the computer?
    Are they from a different source or format that the ones that do sync?

  • My iphone 5 does not show callid when there is a call, i used to get it but after my trip to China, the cller id is always unknown, how can I get it back? thanks

    Hi
    My iphone 5 does not show callid when there is a call, i used to get it earlier but after my recent trip to China, the cller id is always shows unknown, how can I get it back? thanks

    Thanks Malcom,  I was able to restablish the caller id feature through the carrier as you suggested

  • I Have an ipod shuffle that is not showing itself in itunes. When i look in systemprofile is does show in de usb section.

    I Have an ipod shuffle 2nd generation that is not showing itself in itunes. When i look in systemprofile is does show in de usb section.
    whatever support page i look at and follow all the commands i cannot get it to be seen in itunes.  i even tryd to reinstall the shuffle
    with the ipodshuffle restore app and the ipod restore app but still no luck. does anybody have any idea how to fix this problem.
    the issue exist on three different macs and thee different os x verslons and all have the latest itunes 12.01.

    try resetting ur
    pc and device for 20 minutes
    enter DFU mode on your ipod
    if it is jailbroken make an restore
    for your device that may help you

  • My iphone 5 is not showing in my devices and wont sync with my mac

    I have a new iphone 5 it is up and working but when plugged into my mac doesn't show up in devices and will not sync

    The iPhone 5 with iOS 6.x requires iTunes 10.7 or higher. iTunes 11.0.1 is the current version of iTunes. If you have an earlier version of iTunes you'll need to update iTunes before you can sync.
    The latest versions of iTunes requires OSX 10.6.8 (Snow Leopard) or later on your Mac. If you are running a version of OSX prior to 10.6.8 you'll need to update the OSX first.

  • I have in my iphone more than 150 music albums .when i tried to sunchronise with itunes i lost some of them .how can i put them in my iphone without purchasing them again ??

    dear sirs ,
    i have in my iphone more than 150 music albums.when i tied to sunchronize my phone with the itunes i lost some of the albums ,how can i put them back into my iphone withou purchasing them again

    If you synced your iPhone with the same iTunes library on the same computer you have been syncing your iPhone with, not sure how some of the music was lost. If you tried to sync your iPhone with a different iTunes library on another computer, all iTunes content on your iPhone would have been erased first, not just some.
    All iTunes content on your iPhone including all music should be in your iTunes library on your computer.

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