I have a new iTunes acct for my 10year old . she was playing one of the games and did not know it was charging my Cc and grandmas CC for her game. Is there a way to have these amt adj off the cards. I have made sure my CC info is not in the system now

My 10 year old daughter downloaded a free game on her i Pod touch. When playing the game she did not know she was ordering apps
is there a way to have my cc and her grandma cc refunded these charges. I thought my acct was set up to not keep our CC # on file.
Please help.

There are no refunds.
You can set restirctions so that it does not allow in app purchases.
You can try asking itunes support for an exception and see how it goes.
Click "Support" at the top of this page, then click the link under "Contact Us"

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I have a new itunes acct. do i have to delet my old playlist from another account?

I have a new iTunes acct. Do I have to delete my old playlist?

Glos8989 wrote:
I have a new iTunes acct. Do I have to delete my old playlist?
Of course not. You have bought and downloaded the files. They are yours to keep.

HELP! I just got a 5S....synced to my computer....and lost the photos/videos that I took today before connecting to my computer that I need back! Is there any way to recover these?

HELP! I just got a 5S....synced to my computer....and lost the photos/videos that I took today before connecting to my computer that I need back! Is there any way to recover these?

If you took pictures and then set up your phone using a back up from an old phone, you have erased the pictures. If you emailed or texted them to someone, you may be able to get them back that way.
Best of luck.

On my Ipad 2, I deleted my photos from camera roll, photo stream and imported photos. I did not know that my photos were also being deleted from my albums. Is there anyway I can retrieve these photos from back up or from Icloud ? Pierre

On my Ipad 2, I deleted my photos from camera roll, photo stream and imported photos.
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If you have a current iCloud or iTunes backup you can restore to that.
See: http://support.apple.com/kb/ht1766

HT1349 When listening to songs on my itunes acct (without ipod attached), I can only play one song at a time. It doesn't automatically play next song on list. It happens with all playlists. It only started happening when I downloaded the latest itunes upd

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Are all songs checked in your playlist?

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Hi Mada7ina,
If you are looking to set up an iTunes Store account without an associated credit card, you may find the following article helpful:
Apple Support: Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Regards,
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If i have an itune account for a nano under my account and then on my laptop create a new account, can i have a new itunes account for a shuffle?

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Welcome to the Apple Community.
You should use the same iTunes account for all your devices.

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Nope, it either needs to be plugged in or turned on with the power button.
A replacement iPhone 4 is $149, but at least the whole phone is replaced.

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Not without erasing what is currently on the iPod first, since an iPod can only be synced with one computer/iTunes library at a time.
A better way to go about it, is to copy everything currently on the iPod to your new iTunes library first. Then connect it to iTunes and either choose the Erase and Sync option or restore the device to allow it to start syncing with the new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!

My apologies for the lack of photos, here is my post again with photos.
I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!
iPhone 6, iOS 8.3, Also an issue on my iPad mini iOS 8

Many CD's will include a DVD disc as well containing music videos. Is there a way to import these video files into iTunes as well as the music files?

I have a number of music CD's that also include a DVD which has music videos or concert movies. Is there a way to import these video files into iTunes as well?

wjosten - thanks very much for the detailed instructions. I'll try this as soon as I get my replacement and it looks like you'll probably end up getting the green tick

I accidently deleted some contacts that I need. I still have them on my IPAD because I disabled my contacts in icloud. Is there a way to reload these deleted contacts using my IPAD and icloud?

I accidently deleted some contacts that I still need. Because of Icloud they are now deleted on all my devices such as my Iphone and PC (outlook). I still have them on my IPAD because I disabled my contacts on Icloud on my IPAD. Is there a way to reload these contacts from my IPAD back to my Iphone and PC using Icloud? Thank you.

Hi mth3333,
Thanks for visiting Apple Support Communities.
You can sync the contacts on your iPad with your computer. See this article for the steps:
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/ht1296
Contacts
To sync contacts with your computer, choose "Sync Contacts with" within iTunes for Windows, or "Sync Address Book Contacts" on your Mac.
You can sync your contacts with:
Microsoft Outlook 2003, Microsoft Outlook 2007, Microsoft Outlook 2010 (Windows XP, Windows Vista, or Windows 7)
Windows Address Book (Windows XP)
Windows Contacts (Windows Vista / Windows 7)
Address Book (Mac OS X)
Microsoft Entourage 2004, Microsoft Entourage 2008, or Microsoft Outlook 2011 for Mac
Note: If using Microsoft Entourage, use Microsoft Entourage 2008 12.1.2 or later if syncing with Mac OS X v10.6 or later. If you would like to sync data on your Mac with Entourage, enable syncing between Entourage and Address Book.
Notes:
When syncing contacts, you can choose to sync all of your contacts or only selected groups. The option to sync selected items may not show up until after the first sync.
You can select a group of contacts to which all new contacts created on your iOS device will be added.
Regards,
Jeremy

I just got my daughter a new macbook pro. She currently shares my wires apple id for iTunes on her iTouch. I need to set up an email account for her. Is there any way to set up a new iCloud email account but still use my wires apple id for iTunes?

I just got my daughter a new macbook pro. She currently shares my wifes apple id for iTunes on her iTouch. I need to set up an email account for her. Is there any way to set up a new iCloud email account but still use my wifes apple id for iTunes?

No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

I have a new iTunes acct for my 10year old . she was playing one of the games and did not know it was charging my Cc and grandmas CC for her game. Is there a way to have these amt adj off the cards. I have made sure my CC info is not in the system now

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